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Datacenter Technician
1 month ago
Join ALTA IT Services as a Datacenter Technician and take on the challenge of maintaining a complex communications network with 99.99% system uptime and zero defects.
Key Responsibilities:- Monitor and maintain system uptime, identifying and resolving technical issues promptly.
- Perform routine preventive maintenance, customer problem tracking, and network problem resolution in all networking aspects.
- Administer systems, monitor networks, and manage new buildouts, existing network changes, and maintenance.
- Develop procedural and technical recommendations for improvement and plan the implementation of new products into the production environment.
- Maximize system capacity and efficiency by monitoring specific system limitations and performing equipment-level capacity planning and network performance activities.
- Maintain equipment inventory and configuration management records, ensuring compliance with Data Center Standards, Service Management Quality Program, and ITIL standards.
- Assume responsibility for escalation and emergency response requests in a 24x7x365 environment.
- 2+ years of experience as a technician in SATCOM/Terrestrial environment with LAN/WAN industry standards, working knowledge of TCP/IP, and Ethernet configuration and functionality.
- Industry certifications (Microsoft, Linux, VMware, Cisco, CompTIA, and ITIL) are a plus.
- Working knowledge of Unix/Linux systems is desirable.
- Candidates must have excellent problem-solving, customer relations, conflict resolution, and written and oral communication skills.
- Knowledge of satellite technology and terrestrial technology (i.e. DSL, WIFI, Cable) is required.
- Experience with Cisco, HNS, CATV/IPTV and other Telco and IP protocol core network and equipment is a plus.
- Candidates must be highly self-motivated and independent, and comfortable working with others in a distributed environment.
- Candidate must be able to do the following with or without reasonable accommodation:
- Climb ladders to heights of up to 20 feet.
- Work with hands and arms above their head for an extended period of time.
- Carry equipment up to 50 pounds.
- Be able to work repetitive tasks like installing/deinstalling cables/equipment.
- Have the dexterity to terminate various types of cabling (i.e. CAT6/6A, coaxial cable, fiber cable) with precision.
- Work in a 24x7x365 work environment.
