Current jobs related to Technical Support Representative - Duluth - Specialty Building Products

  • Technical Support Specialist

    3 days ago

    Duluth, Minnesota, United States Members Cooperative Credit Union Full time

    Job OverviewDesktop Support AnalystThe Desktop Support Analyst plays a crucial role in delivering exceptional service to both internal and external stakeholders, aligning with our mission, vision, and core values. This position involves addressing user inquiries, diagnosing issues with IT equipment and applications, and facilitating resolutions....

  • Technical Support Operations Leader

    1 week ago

    Duluth, Minnesota, United States CBORD Full time

    About UsCBORD and Horizon stand as premier providers of comprehensive technology solutions that enhance housing, access, foodservice, nutrition, eCommerce, and card systems across educational institutions, healthcare facilities, senior living communities, and corporate campuses. Our remarkable growth and success are a direct result of our dedicated team,...

  • Executive Technical Support Analyst

    6 days ago

    Duluth, United States Visionaire Partners Full time $20 - $32

    Job DescriptionJob DescriptionExecutive Technical Support AnalystThere is an immediate need for a sharp Technical Support Analyst to join a 1st class organization. REQUIRED SKILLS:3+ years of technical support experienceExperience supporting Executives and their staffWindows supportMS Office supportActive Directory  Able to image/configure an...

  • Technical User Support Analyst

    3 months ago

    Duluth, United States Integrated Resources Full time

    Description : JOB DESCRIPTION Responsibilities may include the following and other duties may be assigned. Resolves technical problems that originate by telephone in a call center/help desk environment. Uses expertise in customer service and technical knowledge Producted from previous experience to resolve issues surrounding the installation, usage, and...

  • Technical Support Specialist

    1 week ago

    Duluth, Minnesota, United States NORTH COUNTRY BUSINESS P RODUCTS INC Full time

    Field Support/Helpdesk SpecialistLocation: Bemidji, Minnesota and Duluth, MNWe are looking for a dedicated Field Support/Helpdesk Specialist to become a part of our team at North Country Business Products. This role is ideal for a proactive individual who thrives in a fast-paced environment that combines both field operations and helpdesk assistance.About...

  • Technical Support Analyst

    7 days ago

    Duluth, Minnesota, United States St. Luke's corporation Full time

    POSITION OVERVIEW The IT Service Technician is tasked with ensuring the upkeep, configuration, and dependable functioning of computer systems, including both physical and virtual machines, mobile devices, printers, scanners, and other networked equipment. This role involves investigating and resolving hardware, network, and software challenges, documenting...

  • Technical Support Analyst

    7 days ago

    Duluth, Minnesota, United States St. Luke's corporation Full time

    POSITION OVERVIEW The IT Helpdesk Technician is tasked with ensuring the upkeep, configuration, and dependable functioning of computer systems, including both physical and virtual machines, mobile devices, printers, scanners, and various networked equipment. This role involves investigating and resolving hardware, network, and software challenges,...

  • Customer Support Representative

    4 weeks ago

    Duluth, United States Linden Lab Full time

    Job DescriptionJob DescriptionCompany SnapshotFounded in 1999, Linden Lab develops platforms that empower people to create, share, and thrive within virtual experiences. In 2003, Linden Lab first launched Second Life, the groundbreaking virtual world enjoyed by millions around the globe, which has since gone on to boast nearly two billion user creations and...

  • Customer Support Representative

    3 weeks ago

    Duluth, United States Linden Lab Full time

    Job DescriptionJob DescriptionCompany SnapshotFounded in 1999, Linden Lab develops platforms that empower people to create, share, and thrive within virtual experiences. In 2003, Linden Lab first launched Second Life, the groundbreaking virtual world enjoyed by millions around the globe, which has since gone on to boast nearly two billion user creations and...

  • Technical Customer Service

    1 month ago

    Duluth, United States LHH Full time

    LHH is seeking a Customer Service Representative with a mechanical/troubleshooting background for a client in the Duluth area. The primary responsibility of this role is to address technical issues and provide guidance over the phone to operators encountering problems with gaming cabinets and peripherals.Responsibilities:Handle incoming calls from operators...

  • Technical Customer Service

    2 months ago

    Duluth, United States LHH Full time

    LHH is seeking a Customer Service Representative with a mechanical/troubleshooting background for a client in the Duluth area. The primary responsibility of this role is to address technical issues and provide guidance over the phone to operators encountering problems with gaming cabinets and peripherals.Responsibilities:Handle incoming calls from operators...

  • Technical Support Team Lead

    1 week ago

    Duluth, Minnesota, United States Waystar Full time

    ABOUT THIS ROLE The main objective of this position is to effectively guide a group of professionals dedicated to delivering exceptional customer service and resolving challenges on behalf of Waystar's clientele. KEY RESPONSIBILITIES Oversee case management to ensure prompt and precise resolution Support team members with escalated concerns that necessitate...

  • Technical Solutions Engineer

    1 week ago

    Duluth, Minnesota, United States WEG Electric Corp. Full time

    Position: Technical Solutions EngineerDepartment: Modifications TeamLocation: RemoteWEG Electric Corp. is seeking a dedicated Technical Solutions Engineer to enhance our Modifications Team. This position serves as the key technical advisor for our sales personnel, actively facilitating and overseeing the technology assessment phase of the sales cycle. Your...

  • Technical Project Coordinator

    3 months ago

    Duluth, United States Verinext Full time

    Since 2001, Verinext has led the way in representing innovative, industry leading technology solutions with a customer-first mentality. In a market where many vendors are tied to a specific manufacturer’s offerings, or treat all technology like it is a commodity, Verinext has been a highly differentiated solution provider with our architecture led,...

  • Technical Director

    3 months ago

    Duluth, United States Hubbard Broadcasting Full time

    About Us WDIO-TV, News Channel 10/13 is the award-winning ABC network affiliate for Northeastern Minnesota and Northwest Wisconsin. Part of Hubbard Broadcasting, WDIO-TV is committed to excellence in all that it does-broadcast news with hyper-local coverage, important public service that deals powerfully with today's issues, and now, more than ever,...

  • Technical Publications Manager

    3 months ago

    Duluth, United States Cirrus Design Corporation Full time

    Job DescriptionJob DescriptionThis opportunity is located onsite at one of the following locations: Duluth, MN (Corporate Headquarters and primary Engineering Innovation Center) Remote opportunities not available at this time.Job SummaryTechnical Media Manager supervises the Technical Media group and develops and documents the software processes and...

  • Sr. Manager, Technical

    3 months ago

    Duluth, United States Fox Factory Full time

    Sr Manager, Technical Accounting and Corporate Accounting-USPosition Summary:Be the go-to advisor to our businesses and Leadership Team related to complex accounting topics. Responsible for a range of complex tasks associated with accounting such as acquisitions, stock compensation, capital market transactions and revenue recognition, and related internal...

  • Sr. Manager, Technical

    3 months ago

    Duluth, United States Fox Factory Full time

    Sr Manager, Technical Accounting and Corporate Accounting-USPosition Summary:Be the go-to advisor to our businesses and Leadership Team related to complex accounting topics. Responsible for a range of complex tasks associated with accounting such as acquisitions, stock compensation, capital market transactions and revenue recognition, and related internal...

  • Client Support Specialist

    7 days ago

    Duluth, Minnesota, United States The Glass Guru of Duluth Full time

    Job OverviewThe Customer Service Representative plays a vital role in ensuring customer satisfaction and maintaining the company's reputation. This position involves managing various forms of communication with clients and assisting them with their needs.Key Responsibilities:Handle incoming phone inquiries promptly during operational hours.Address any...

  • Engineering Operations Lead

    3 months ago

    Duluth, United States Expert Technical Solutions Full time

    Job DescriptionJob DescriptionEngineering Operations Lead – EE / ME - HardwareExpert Technical Solutions is seeking an Engineering Team Lead for one of our industry leading clients based out of Atlanta, GA (Duluth). This person will be a dynamic force at the intersection of leadership and technical excellence. This role requires a distinctive combination...

Technical Support Representative

1 month ago

Duluth, United States Specialty Building Products Full time

Specialty Building Products is a people first organization.

You may be wondering, why should I join Specialty Building Products

  • We live our Core Values and they reflect what we actually believe and how we actually behave. They are who we are. You are joining a team that is built upon a strong culture and standards for success.
  • We welcome you to something bigger than yourself with all the tools necessary to excel in your role.
  • Grow with us; we offer a career, not just a job. We value your perspective and want to learn more about you with a commitment to laying the foundation for you to build a successful career with us.
Perks of working at Specialty Building Product
  • Benefits will include Medical, Dental, Vision on the 1st of the month following 30 days of employment
  • Company-Paid Life Insurance & Disability
  • 401(k) with Company Match
  • 3 weeks PTO/ Paid Holidays
  • Volunteer Time
Specialty Building Products is a market-leading specialty forest products wholesale distributor currently seeking a Technical Support Rep. in our corporate Duluth, GA office. This position will help support an 800+ user base in the areas of the Microsoft Windows, Android, and Apple operating systems, as well as providing support for other hardware. The successful candidate must have excellent personalized customer service skills and must be able to work effectively as a member of a team in a fast-paced environment. The successful candidate must be comfortable with multiple facets of technology, be willing to take initiative, and be able to learn the functional capabilities and business needs of our systems and users

Responsibilities and Essential Functions
  • Providing technical support to customers who are experiencing problems or issues with a product or service. This may involve troubleshooting hardware or software problems, answering technical questions, providing guidance on product usage or taking apart a computer and working inside the computer.
  • Resolving customer issues in a timely and effective manner. This may involve working with other departments or vendors to resolve more complex issues.
  • Documenting customer interactions, including the nature of the problem, steps taken to resolve the issue, and any follow-up that may be required.
  • Communicating with customers in a clear and concise manner. This may involve explaining technical concepts in non-technical language or translating complex technical information into easily understandable terms.
  • Creating technical training documentation by researching, drafting, and designing technical documents such as manuals, guides, diagrams, and schematics.
  • Updating technical documentation to reflect changes in products, services, or processes. This may involve adding new information, modifying existing content, or removing outdated information.
  • Maintaining technical knowledge by staying up to date with the latest product developments and technical trends in order to provide effective technical support to customers.
Required Credentials:
  • High school diploma or equivalent; bachelor's degree in a relevant technical field is a plus.
  • Previous experience in technical support or a customer service role is preferred.
  • Familiarity with customer support tools and software, such as ticketing systems or remote desktop applications.
  • Knowledge of common operating systems (e.g., Windows, macOS, Linux) and basic networking concepts.


We are proud to have the best team in our industry. We have experienced a tremendous amount of growth as a company. This growth has served not only our customer base but has also provided significant opportunities for advancement amongst our employees.

Specialty Building Products is an equal opportunity employer. It is our policy of Specialty Building Products not to discriminate in hiring and employment on the basis of race, color, religion, national origin, sex, disability, age, military status, genetic information, or other protected class status in accordance with all applicable federal, state, and local laws.