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Service Coordinator

2 months ago

Smyrna, United States Emcor Inc Full time
About Us: EMCOR Services Aircond, is the largest commercial and industrial heating, ventilating, and air-conditioning (HVAC) service company in the Southeast. For more than 85 years, Aircond has designed and delivered comprehensive HVAC solutions to businesses seeking to enhance their productivity and efficiency. Guided by three generations of family leadership, today Aircond delivers a full spectrum of facility services to single and multi-site clients, from HVAC service to complete operations and maintenance solutions. As the IT manager, you will be supporting our users and remote offices throughout the Southeast, you will be managing a small team and will be working with Corporate on initiatives.

Job Title: Service Coordinator

Job Summary:

EMCOR Services Aircond seeks an Service Coordinator. The Service Coordinator will provide customer service support to our Service Technicians, District Service Managers, Service Administrators, and any other administrative/functional department. This includes, but not limited to, creating work orders and coordinating with necessary parties to effectively and efficiently resolve customer issues in ways that meet or exceed our customers’ expectations. Other key roles include customer follow up on work orders, quote submittals, and not to exceed extensions. Address customer related issues in a timely manner. The ability to interface across various departments at multiple levels within the organization.

Requirements:

Associates degree and a minimum of three years of relevant Coordination experience in an HVAC, Service and Repair or Facility Maintenance environment preferred. However, candidates with a high school diploma or a general equivalency diploma (GED) and five years of experience in a similar environment supporting external and internal customers, vendors and/or clients in multiple locations will be considered.

PHYSICAL DEMANDS

While performing the duties of this job, the employee frequently is required to sit and use their hands to operate computer keyboard and telephone. The employee is occasionally required to stand, walk, bend, stoop and reach with hands and arms.

WORK ENVIRONMENT

This position works in a typical office environment. The noise level in the work environment is usually moderate. Work hours are 40 hours per week.

We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. EOE M/F/Vet/Disabled.

There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine.

EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR’s normal application process – it is probably fraudulent.

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