Field Support Specialist

2 weeks ago

Allentown, United States Tremco Full time

BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD

Tremco Construction Products Group brings together Roofing & Building Maintenance, Commercial Sealants, Waterproofing divisions, Tremco Barrier Solutions Inc., Dryvit, Nudura and Willseal brands, Prebuck LLC, Weatherproofing Technologies, Inc., Weatherproofing Technologies Canada and PureAir Control Services, Inc.

Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.

If you're looking for a place to build a career and a life, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you've found it with us.

Tremco Roofing and Building Maintenance is currently searching for a Field Support Specialist.

The Field Support Specialist works closely with the Commercial Roofing Sales Representative to support and increase the sales activity in the Sales Representative's region. Maintains accounts through prospecting, closing, and providing solid market presence including serving customers.

Developing Business

  • Preparing and/or distributing marketing materials
  • Inspection and evaluation of the property
  • Preparing roof drawings and sketches
  • Preparing scope of work documents
  • Preparing proposals
  • Attending sales calls
  • Pricing patch and repair jobs
  • Providing technical expertise
  • Attending meetings with the architect, contractor and/or owner

Managing Accounts

  • Identifying, analyzing, resolving problems
  • Preparing reports to owners regarding the condition of roofs.
  • Project site visits to monitor installation of Tremco roofing products
  • Identification of any aspect of installation that does not comply with specifications
  • Review and resolve concerns of architects, contractors and owners regarding Tremco's installation instructions
  • Coordinating visits with contractors
  • Preparing reports on progress and problems for the Sales Representative.
  • QA/ QA+ inspections
  • Tremcare Gold Service (periodic visual inspection with minor repairs being addressed where detected on Tremco warranted roofs only).
  • Identifying and troubleshooting problems arising during installation and the lifecycle of the roof

May occasionally perform patch and repair work for small leaks that can be performed quickly after identifying the leak and other infrequent, limited physical labor. May also perform minor maintenance (caulking, flashing touch up, applying small amounts of mastic, removing debris, etc.) to prevent potential leaks.


Other Work

This work may include but is not limited to:

  • Conducting diagnostic infra-red scans of roofs
  • Taking photographs
  • Preparing CADD drawings
  • Delivering or picking up samples, documents or small products from/to architects, owners and contractors.

Education and/or Experience:

  • Minimum: Associates degree or equivalent from two-year college or technical school; or combination of education and experience.
  • Must have a minimum of two to three years of related hands-on experience and/or training in a similar role.
  • Prior sales and/or customer related experience in roofing industry required.

Qualifications:

  • Thorough understanding and application of roofing and waterproofing contracting standards.
  • Experience with MS Word, Excel and familiarity with CADD
  • Excellent written and verbal communication skills.
  • Excellent interpersonal and organizational skills.
  • Ability to build relationships and deliver exceptional customer service.
  • Good analytical, troubleshooting, and problem-solving skills.
  • Ability to read, analyze and interpret general business and technical information, e.g. professional journals and periodicals, technical procedures, or governmental regulations. Ability to draft reports, business correspondence and similar documents.
  • Ability to effectively present information and respond to questions from customers, contractors, and architects.
  • Ability to communicate business and technical information (e.g. information relating to status of projects, remediation plans, and customer concerns) to Sales Representative.
  • Intermediate skills: ability to calculate figures and amounts such as discounts, interest, commissions, proportions, area, circumference and volume.

The salary range for applicants in this position generally ranges between $60,000 and $80,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.

Benefits:

Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

  • Financial Support Specialist

    2 weeks ago

    Allentown, Pennsylvania, United States St. Luke's Hospital Full time

    St. Luke's Hospital Financial Support Specialist Job DescriptionThe Financial Support Specialist at St. Luke's Hospital plays a crucial role in guiding patients through their financial inquiries related to healthcare services. This position entails analyzing scheduled treatments, clarifying financial responsibilities, and identifying suitable payment...

  • VDS+ Field Service Specialist

    2 weeks ago

    Allentown, New Jersey, United States Allentown LLC Full time

    Job OverviewPOSITION TITLE: VDS+ Field Service SpecialistEMPLOYMENT STATUS: Non-ExemptEMPLOYMENT TYPE: Full-timePOSITION SUMMARYThe Field Service Specialist delivers on-site technical assistance with a focus on both regional and national operations. This role is pivotal in fostering and sustaining exceptional client relationships through the provision of...

  • Community Support Specialist

    1 week ago

    Allentown, Pennsylvania, United States Triple C Housing Full time

    Position OverviewThe Community Support Specialist plays a vital role in facilitating access to and the upkeep of high-quality rehabilitative support services for individuals. This position involves providing direct assistance and fostering consumer autonomy through the creation of Personalized Recovery Plans, setting objectives, and tracking advancements,...

  • Family Support Specialist

    2 weeks ago

    Allentown, Pennsylvania, United States Community Services for Children Full time

    Position OverviewSalary: $20.47/hrHours per week: 40Weeks per year: 45Community Services for Children is on the lookout for a compassionate and dedicated individual to join our team as a Family Support Specialist. This role is pivotal in delivering extensive family support services in collaboration with child development initiatives through home visits,...

  • Educational Support Specialist

    1 week ago

    Allentown, Pennsylvania, United States Diocese of Allentown Full time

    DIOCESE OF ALLENTOWNMercy School for Special Learning, AllentownPosition ADPart-Time Educational Support SpecialistThe Educational Support Specialist will collaborate with students under the supervision, guidance, and mentorship of the classroom instructor. This role encompasses a 10-month academic year commitment, totaling 29 hours per week.Qualifications:*...

  • Educational Support Specialist

    2 weeks ago

    Allentown, Pennsylvania, United States Diocese of Allentown Full time

    DIOCESE OF ALLENTOWNMercy School for Special Learning, AllentownPosition ADPart-Time Educational Support SpecialistThe Educational Support Specialist will assist students under the supervision and mentorship of the classroom educator. This role is structured for a 10-month academic year, requiring 29 hours of work each week.Essential Qualifications:* High...

  • Educational Support Specialist

    1 week ago

    Allentown, Pennsylvania, United States Diocese of Allentown Full time

    DIOCESE OF ALLENTOWNMercy School for Special Learning, AllentownPosition ADPart-Time Educational Support SpecialistThe Educational Support Specialist will collaborate with students under the supervision, guidance, and mentorship of the classroom educator. This role is designed for a 10-month academic year, requiring 29 hours of commitment each week.Essential...

  • Culinary Support Specialist

    2 weeks ago

    Allentown, Pennsylvania, United States Phoebe Ministries Full time

    Job OverviewPosition: Culinary Support SpecialistOrganization: Phoebe MinistriesPhoebe Ministries is seeking dedicated Culinary Support Specialists to enhance our esteemed long-term care environment.Available Roles:Guest Service RepresentativeUtility Support StaffCulinary TechnicianHead ChefWe offer flexible scheduling options to accommodate your needs, with...

  • Culinary Support Specialist

    1 week ago

    Allentown, Pennsylvania, United States Phoebe Ministries Full time

    Culinary Support Specialist Phoebe Ministries is seeking Culinary Support Specialists to enhance our esteemed long-term care environment. Available Positions: Guest Service Representative (GSR)Utility WorkerCulinary TechnicianChef de CuisineWe offer Flexible OPTIONS tailored to accommodate your schedule. Currently hiring for Part-Time and Per Diem roles. At...

  • Culinary Support Specialist

    2 weeks ago

    Allentown, Pennsylvania, United States Phoebe Ministries Full time

    Culinary Support Specialist Phoebe Ministries is seeking dedicated Culinary Support Specialists to enhance our esteemed long-term care facility. Available Positions: Guest Service Representative (GSR)Utility WorkerCulinary TechnicianChef de CuisineWe offer Flexible OPTIONS tailored to accommodate your schedule. Currently hiring for Part-Time and Per Diem...

  • Culinary Support Specialist

    1 week ago

    Allentown, Pennsylvania, United States Phoebe Ministries Full time

    Culinary Support Specialist Phoebe Ministries is seeking dedicated Culinary Support Specialists to enhance our esteemed long-term care environment. Available Positions: Guest Service Representative (GSR)Utility WorkerCulinary TechnicianChef de CuisineWe offer Flexible OPTIONS tailored to accommodate your schedule. We value our employees and recognize their...

  • Culinary Support Specialist

    1 week ago

    Allentown, Pennsylvania, United States Phoebe Ministries Full time

    Culinary Support Specialist Phoebe Ministries is seeking dedicated Culinary Support Specialists to enhance our esteemed long-term care environment. Available Positions: Guest Service Representative (GSR)Utility WorkerCulinary TechnicianChef de CuisineWe offer Flexible OPTIONS tailored to accommodate your schedule. Now Hiring Part Time and Per Diem. At...

  • Culinary Support Specialist

    2 weeks ago

    Allentown, Pennsylvania, United States Phoebe Ministries Full time

    Culinary Support Specialist Phoebe Ministries is seeking dedicated Culinary Support Specialists to enhance our esteemed long-term care facility. Available Positions: Guest Service Representative (GSR)Utility WorkerCulinary TechnicianChef de CuisineWe offer flexible scheduling options to accommodate your needs. We value our employees and recognize their vital...

  • Culinary Support Specialist

    2 weeks ago

    Allentown, Pennsylvania, United States Phoebe Ministries Full time

    Culinary Support Specialist Phoebe Ministries is seeking Culinary Support Specialists to enhance our esteemed long-term care facility. Available Positions: Guest Service Representative (GSR)Utility WorkerCulinary TechnicianChef de CuisineWe offer flexible scheduling options to accommodate your needs. We value our employees and recognize their vital role in...

  • Environmental Customer Support Specialist

    1 week ago

    Allentown, Pennsylvania, United States Clean Earth Holdings Full time

    Environmental Customer Support SpecialistCompany OverviewClean Earth Holdings is a prominent player in the specialty waste management sector across the United States, offering comprehensive solutions for remediation, disposal, recycling, and beneficial reuse of contaminated materials, including hazardous and non-hazardous waste. Our extensive range of...

  • **Field Service Technician

    1 week ago

    Allentown, Pennsylvania, United States Diedre Moire Corp. Full time

    About the Role:We are seeking a highly skilled Field Service Technician to join our team at Diedre Moire Corp. as a Pneumatic Power Systems Specialist. As a key member of our maintenance team, you will be responsible for ensuring the optimal performance and reliability of our pneumatic power systems.Key Responsibilities:Perform routine maintenance and...

  • Application Support Specialist

    3 months ago

    Allentown, United States Sun Technologies Full time

    Job Title : Application Support Specialist Required Skills : iSolved, Kronos/SaaSHR, Paycom, Quickbooks, Paylocity, Paycor or UltiPro Location : Allentown,Pennsylvania **Job Description** **Responsibilities:** Analyze support tickets directly related to various HCM platforms, providing a prompt resolution, or timely escalation of issues to a Tier 2...

  • Outpatient Support Specialist

    2 weeks ago

    Allentown, Pennsylvania, United States St. Luke's University Health Network Full time

    At St. Luke's University Health Network, we take pride in the dedication, expertise, and empathy of our team members. Our workforce is our greatest asset, and collectively, we are committed to fulfilling our mission of excellence in caring for patients, educating healthcare professionals, and enhancing access to medical services for all individuals,...

  • IT Site Support Specialist

    3 weeks ago

    Allentown, United States Yoh, A Day & Zimmermann Company Full time

    IT Site Support SpecialistLocation: Hybrid to Allentown, PA with around 40% national travel (looking for someone within 1 hour of Allentown)6–12-month contract to permNotes:This is a combination of Level II user support and site set up.Experience with A/V gear would be a plus.Primary skillset needed is Microsoft and iOS support (nice to haves would be...

  • IT Site Support Specialist

    3 weeks ago

    Allentown, United States Yoh, A Day & Zimmermann Company Full time

    IT Site Support SpecialistLocation: Hybrid to Allentown, PA with around 40% national travel (looking for someone within 1 hour of Allentown)6–12-month contract to permNotes:This is a combination of Level II user support and site set up.Experience with A/V gear would be a plus.Primary skillset needed is Microsoft and iOS support (nice to haves would be...