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Order Coordinator

3 months ago

Streetsboro, United States Sealed Air Corporation Full time

Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance - a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value for our stakeholders. In 2023, Sealed Air generated $5.5 billion in revenue in 2023 and had approximately 17,000 employees operating out of 46 countries/territories and distributing products in 115 countries/territories around the world. To learn more, visit www.sealedair.com.

Summary

Location: Streetsboro

Shift: M-F 8am-5pm

Pay: $22.00/hr

Receive and distribute orders to appropriate departments, and perform other administrative office duties. Interact with internal and external customers to assure proper receipt and shipment of orders to assure customer satisfaction.

Job Description

  • Generate, maintain outbound advice; print packing slips for all orders and email shortage report as required to assure on times deliveries. Enters all freight charges on orders and inputs shipping text for all shipments/ pro #'s and trucking company information to assist customer service and customers. Generate; maintain outbound advice; print picking list and packing slip for all replenishment orders to other plants as well as all contractual customers.
  • Communicate with customer service to expedite, change or cancel orders to assure customer satisfaction. Corresponds with production manager on a daily basis to ensure all stock orders are filled by 'oldest date' from "possible late shipment shortage report" to ensure on time shipments. Maintains Air pouch Inventory for all air pouch bags and inputs information into EXCEL report on "G drive" to ensure accuracy of air pouch inventory levels. Maintains filing of shipping manifests in accordance with ISO.
  • Provide a daily shipping report as required to assist in setting plant and shipping goals. Compile bag department report, late shipments report, and No Charge Freight template. Compile reports for orders at a status of: print order acknowledgement, Release outbound data, and maintain bill of lading in EXCEL on a daily basis to prevent late shipments, invoicing and Inventory errors. Confirms expedite fees and copy charges for Streetsboro Plastics Facility through EXCEL Reporting to ensure proper invoicing. Assists in performance of physical inventories for stock and warehouse.
  • Prepare documents for orders to assure orders clear customs. Assists Shipping Coordinator in routing orders, freight quotes and inquiries, schedules shipments with trucking Companies. Fills in for Shipping Coordinator Role when out. Report production orders. Complete, maintain and release inbound data to assist in shipping orders in a timely manner.
  • Answers/transfers all incoming calls to proper person or department to ensure efficient office communication. Consistently work to help company reduce interruptions due to personal calls. Verify material used, close production orders and unclosed projects on a daily basis to achieve plant goals. Assists/back up Shipping Coordinator in maintaining and printing all bills of lading for all shipments going FED-Ex Air/Ground and UPS Air/Ground. Assist in any cross-training for Order Coordinator Role.
Qualifications
  • High school diploma or GED. Additional office vocational training or college a plus.
  • 2 plus years of administrative experience utilizing computer systems and providing service to others preferred.
  • Knowledge of IFS a plus
  • Experience in shipping and knowledge of shipping documents a plus.
  • Ability to use computers, access information on systems, run reports, manipulates spreadsheets and issue reports.
  • Proficient in Microsoft office: Word and Excel
  • Customer service skills: handle inquiries (phone and email) in efficient, positive and professional manner.
  • Good written and verbal communication skills.
  • Attention to detail, organized.
  • Ability to deal with constant interruptions while maintaining service and task focus.
Dependable - excellent attendance. Able to work overtime as required.

Total Rewards

Starting your first day, Sealed Air offers our employees a comprehensive Total Rewards package with Health Insurance (Medical, Dental, and Vision), Wellness Programs, Life Insurance, Retirement Benefits (401k matching program), Profit Sharing and other perks such as:
  • Competitive PTO
  • 10 paid Holidays
  • Unused Sick Time Payout
  • Health Savings Account
  • Flexible Spending Account (FSA)
  • Company Paid Parental Leave
  • Company paid Short-Term and Long-Term Disability Insurance
  • Legal Plan coverage & Identity Theft Protection
  • Auto and Home Insurance
  • Pet Insurance
  • Recognition Program
  • Educational Assistance
  • Scholarship Award Program
  • Employee Discount Marketplace


Requisition id: 47910

Relocation: No

Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.

*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver's License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at [email protected].

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WHY WORK AT SEALED AIR?

It is our responsibility to leverage what we have to affect positive and meaningful change for our communities and planet using Sealed Air's global resources and expertise.

Corporate sustainability. It's about improving the lives of people around the world by addressing pressing needs in the communities where we and our customers operate.

Customer Success. Meeting our customers' needs. At Sealed Air it's more than a goal, it's an integral part of our business practices, our innovative solutions, and our values.

Leaving our communities better than we found them through dedication of time, talent and resources.