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Mid-level IT Support Technician
1 month ago
Description
We are seeking a Mid-level IT Support Technician to join our team in supporting the Navy at NAWS China Lake, CA. The candidate will provide desk-side IT support, troubleshooting and repairing IT devices while assisting junior technicians in resolving complex issues and managing customer tickets according to established Service Level Requirements (SLRs).
Basic Qualifications
- US Citizen
- DoD Secret Clearance
- HS diploma with 5+ years of relevant experience
- Valid DoD 8570 IAT Level II: Security+ or higher Certification
- Expertise in IT Enterprise Operations
- Excellent customer service, oral and written communication skills
- Must be able to lift and carry 50 lbs, work in confined spaces, and use basic hand tools
Preferred Qualifications
- Organized, detail-oriented, and self-motivated
- Strong leadership and collaboration skills
- Analytical thinking and ability to effectively communicate with all organizational levels
Pay Range: $28.91/hr.