Desktop Support Specialist
3 weeks ago
Top 3 Skills:
Customer Service
Desktop Support
Inventory Control.
Assist in coordination of testing changes, upgrades and new software products, ensuring systems will operate correctly in current and future environment.
Make recommendations on functional and technical improvements to the environment.
Participate in performance and volume analysis and design.
Participate in performance improvement activities. Identify and apply potential improvements related to the environment for an application.
Provide accurate and complete answers to general use and environment questions in a timely manner.
Serve as the point of contact for technology support and services.
Serve as the point of integration between the business functions of the department and the technology requirements of the department.
Provide desktop computer support.
Serve as a point of contact for communication and coordination of service outages.
Attend and participate in bi-weekly team and problem review meetings.
Manage the retirement and disposal of obsolete or broken computer equipment.
Coordinate the procurement and installation of new computer hardware and software.
Coordinate virus protection software programs within departments.
Understand the installation of software patches and upgrades.
Provide input to training and/or documentation materials regarding latest technical and functional design changes.
Ensure that all work is documented for future reference.
Follow quality standards.
Ensure effective and reliable backups are being performed.
Proactively address customer needs.
Communicate accurate and useful status updates.
Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software;
Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
Install, configure, and maintain personal computers and other related equipment, devices, and systems adds or upgrades and configures modems, disk drives, CD ROMs, printers, and related equipment.
Assist in troubleshooting network issues, systems, and applications to identify and correct malfunctions and other operational difficulties.
Develop and conduct various training and instruction for system users.
Identify utilization patterns and their effect on operation/system availability and performance expectations.
Ability to work in a team environment.
Strong communication skills; both written and spoken
Assist in coordination of testing changes, upgrades and new software products, ensuring systems will operate correctly in current and future environment.
Make recommendations on functional and technical improvements to the environment.
Participate in performance and volume analysis and design.
Participate in performance improvement activities. Identify and apply potential improvements related to the environment for an application.
Provide accurate and complete answers to general use and environment questions in a timely manner.
Serve as the point of contact for technology support and services.
Serve as the point of integration between the business functions of the department and the technology requirements of the department.
Provide desktop computer support
Serve as a point of contact for communication and coordination of service outages
Attend and participate in bi-weekly team and problem review meetings
Manage the retirement and disposal of obsolete or computer equipment.
-
Desktop Support Technician_Madison
4 weeks ago
Madison, United States Red Knight Solutions, LLC Full timeRed Knight Solutions is currently seeking a Desktop Support Specialist in Madison, AL. This is a full-time position with full benefit package - medical, vision, dental, and 401k. The pay will be $18.00(W2). Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align...
-
Desktop Support Technician_Madison
1 month ago
Madison, United States Red Knight Solutions, LLC Full timeJob DescriptionJob DescriptionRed Knight Solutions is currently seeking a Desktop Support Specialist in Madison, AL. This is a full-time position with full benefit package - medical, vision, dental, and 401k. The pay will be $18.00(W2).Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is...
-
Desktop Support
7 days ago
Madison, United States Novalink Solutions LLC Full timeJob DescriptionJob DescriptionDetailed Job Description: This Desktop Support position provides expert level technical assistance in support and preparation of desktop supported applications and hardware. This position requires extensiveknowledge and experience with desktop technology including but not limited to, Windows desktopoperation systems, desktop...
-
Desktop Support IV
1 week ago
Madison, United States Goli Tech Full timeJob DescriptionJob DescriptionCandidates MUST be WI residents or willing to relocate to WI at their own expense prior to starting. This position can work 100% remotely (within the state of WI).This Desktop Support position provides expert level technical assistance in support and preparation of desktop supported applications and hardware. This position...
-
Desktop Support Specialist
1 week ago
Madison, Wisconsin, United States Focused HR Solutions Full timeFocused HR Solutions is seeking a skilled and dedicated Desktop Support Consultant to join our team. This role will provide essential technical support and maintenance for our clients' computer systems.Responsibilities:Prepare and install personal computers, ensuring proper configuration and functionality.Provide comprehensive technical assistance to users,...
-
Desktop Support IV
6 days ago
Madison, United States Codeworks L.L.C Full timeJob DescriptionJob DescriptionCodeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships.Who We’re Looking For:Our client seeks a skilled Desktop Support IV to join their team in Madison, WI. The ideal candidate will have extensive experience in desktop support and a...
-
Desktop Support
2 weeks ago
Madison, United States AE Business Solutions Full timeJob DescriptionJob DescriptionAE Business Solutions seeks a Senior Desktop Support Specialist to support and secure end-user technologies, including system management tools and software services.**This position is HYBRID for current WI Residents Only. Onboarding will be 100% onsite**Position Summary:The position works to support and secure end-user...
-
Desktop Support IV
1 week ago
Madison, United States INSYST INC Full timeJob DescriptionJob DescriptionRequirements & Years of Experience: • Remote Desktop Management Tools• Experience in technical writing and documentation• Analytical/problem solving skills• Customer Service• Excellent oral and written communication skills and advanced customer support skills• Technical Assistance...
-
Desktop Support
3 months ago
Madison, United States Syntricate Technologies Full timeJob Title: Desktop Support Location: Madison, WI (Onsite)- Local Only Job Type: Contract- W2 (NO C2C) Rate: $30/hour on W2 Top Required Skills: Remote trouble shooting Customer service/interaction with users during device setup Imaging Devices Nice to Have Skills: Any AV integration experience is highly sought after. Must be able to work independently but in...
-
Desktop Support
2 weeks ago
Madison, United States V-Soft Consulting Group, Inc. Full timePosition: Desktop Support IVLocation: Onsite/Hybrid - Madison Wisconsin 53703Duration: 8+ Months Contract Top Skills & Years of Experience - 10+ years of experience in the following:• Excellent Customer Service and problem-solving skills required.• Familiar with a variety of the concepts, practices, and procedures.• Account management, device imaging...
-
Desktop Support 2.5 Madison, WI
3 months ago
Madison, United States CapB InfoteK Full timeFor one of our multiyear projects, we are looking for a Desktop Supporter (HelpDesk) out of Madison, WI. Provides expert level technical assistance in support and preparation of desktop supported applications and hardware. Requires extensive knowledge of and experience with desktop technology including, but not limited to, desktop operating systems, desktop...
-
Desktop Support
3 weeks ago
Madison, United States Omni Inclusive Full times an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related...
-
Desktop Support
2 weeks ago
Madison, United States Novalink Solutions LLC Full timeJob DescriptionJob DescriptionDPI - Desktop Support IV Job Description - DetailsCustomer service focused technical support, problem diagnosis, troubleshooting, resolution,security, and maintenance of end-user devices and other related technologies and systems inan enterprise networked environment.1. Provide advanced troubleshooting and diagnosis of complex...
-
Desktop & Network Support Technician- Onsite
2 months ago
Madison, United States Ovation Workplace Services Inc. Full timeJob DescriptionJob DescriptionJob Role – Desktop & Network Support TechnicianJob SummaryDesktop Technician will provide day to day local desktop & network support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will...
-
Senior Desktop Support
2 weeks ago
Madison, United States AE Business Solutions Full timeAE Business Solutions seeks a Senior Desktop Support Specialist to support and secure end-user technologies, including system management tools and software services. **This position is HYBRID for current WI Residents Only. Onboarding will be 100% onsite**Position Summary:The position works to support and secure end-user technologies, including system...
-
Senior Desktop Support
2 weeks ago
Madison, United States AE Business Solutions Full timeAE Business Solutions seeks a Senior Desktop Support Specialist to support and secure end-user technologies, including system management tools and software services. **This position is HYBRID for current WI Residents Only. Onboarding will be 100% onsite**Position Summary:The position works to support and secure end-user technologies, including system...
-
State of Wisconsin DPI Desktop Support
2 weeks ago
Madison, United States Beacon Hill Full timeShort Summary for Candidates: We are looking for a skilled Technical Support Specialist with strong experience in advanced troubleshooting, device imaging and deployment, and customer service. You will work with the internal Help Desk team, manage software deployments, provide advanced support for complex issues, and assist with automation and configuration...
-
Desktop Support
3 weeks ago
Madison, United States CapB InfoteK Full timeFor one of our ongoing multiyear projects, we are looking for a Desktop Supporter out of Madison, WI. Advanced Problem Resolution Skills. Experience working with equipment vendors and warranty policies Installation and Maintenance of PCs. Troubleshooting all hardware. Experience troubleshooting technology support issues. Image deployment for Windows and...
-
Junior Desktop Support
2 weeks ago
Madison, United States PSG Global Solutions Careers Full timeApply now and our proprietary system will quickly have you in front of a live recruiter. The Opportunity Description We're looking for a Junior Desktop Support, working in Real Estate industry in 175 Park Ave, Madison, New Jersey, United States. Fulfill equipment requisition based on business needs such as new hire, termination, legal hold, and...
-
Desktop Support IV
2 weeks ago
Madison, United States Codeworks L.L.C Full timeJob DescriptionJob DescriptionCodeworks is an IT Services firm headquartered in SE Wisconsin, known for our strong commitment to quality and for our direct client relationships.Who We’re Looking For:We are seeking a highly skilled and experienced Desktop Support IV professional to join our Instructional Technology Services team. The ideal candidate will...