Desktop Support 2.5 Madison, WI

4 months ago


Madison, United States CapB InfoteK Full time

For one of our multiyear projects, we are looking for a Desktop Supporter (HelpDesk) out of Madison, WI.
Provides expert level technical assistance in support and preparation of desktop supported applications and hardware. Requires extensive knowledge of and experience with desktop technology including, but not limited to, desktop operating systems, desktop applications, desktop hardware, laptop systems, desktop printer support, PDAs, Black Berries, other supported wireless devices, and peripherals. This Title receives escalated level support issues from HelpDesk and Enterprise Support Center. Has 4-7 years of experience in Desktop Support. Familiar with standard concepts, practices, and procedures. Relies on limited experience and judgment to plan and accomplish goals. A certain degree of creativity and latitude is required.

Skills:
1)    Supporting porting phone numbers to Google Voice and troubleshooting any issues affiliated with that platform
a)    will be taught platform but expected to have ability to learn it
2)    Troubleshooting software issues such as viewing discovery, MS Office, or issues with email
3)    Troubleshooting hardware issues such as printers, laptops, audio, and monitors
4)    Fixing laptop network connectivity issues, remote desktop, and VPN issues
5)    Password resets
6)    Escalation of ‘tier 2’ issues to System Admins
7)    Taking phone calls and walking end-users through fixes and investigation of bugs
8)    Shipping laptops and equipment to remote locations or delivering
9)    Working with hardware vendors for warranty repairs
10)    Imaging and prepping laptops for deployment
11)    Other duties as assigned
12)    Must have driver’s license and 10% capability to travel around the State of Wisconsin

Must Have:
Advanced Problem Resolution Skills
Experience troubleshooting technology support issues
Experience working with equipment vendors and warranty policies
Image deployment for Windows and MacIntosh
Installation and Maintenance of PCs
Minimum 500 User and 15 Remote Sites Environment Support
Remote desktop support tools (RDP, SCCM, etc
Troubleshooting all hardware


  • Desktop Support

    2 months ago


    Madison, United States CapB InfoteK Full time

    For one of our ongoing multiyear projects, we are looking for a Desktop Supporter out of Madison, WI. Advanced Problem Resolution Skills. Experience working with equipment vendors and warranty policies Installation and Maintenance of PCs. Troubleshooting all hardware. Experience troubleshooting technology support issues. Image deployment for Windows and...


  • Madison, Wisconsin, United States Focused HR Solutions Full time

    Job Title: Desktop Support ConsultantThis is a full-time position located at our Madison, WI location (201 W. Washington Ave., Madison, WI 53703). We are seeking a skilled Desktop Support Consultant to join our team at Focused HR Solutions.Job Summary:The successful candidate will be responsible for providing technical assistance and user support for our...


  • Madison, United States Robert Half Full time

    Our client located in Madison, WI is seeking to fill a Senior Desktop Engineer role. In this role this person will be responsible for providing advanced technical support, managing desktop projects, collaborating with teams, developing documentation, and staying up-to-date with the latest desktop technologies. Below are additional details about this...


  • Madison, United States Robert Half Full time

    Our client located in Madison, WI is seeking to fill a Senior Desktop Engineer role. In this role this person will be responsible for providing advanced technical support, managing desktop projects, collaborating with teams, developing documentation, and staying up-to-date with the latest desktop technologies. Below are additional details about this...


  • Madison, United States Robert Half Full time

    Our client located in Madison, WI is seeking to fill a Senior Desktop Engineer role. In this role this person will be responsible for providing advanced technical support, managing desktop projects, collaborating with teams, developing documentation, and staying up-to-date with the latest desktop technologies. Below are additional details about this...


  • Madison, Wisconsin, United States Flexion Full time

    Join Our Team as a Desktop Support ConsultantWe are seeking a skilled Desktop Support Consultant to join our team at Flexion Inc. in Madison, WI. As a key member of our IT consulting and services firm, you will provide technical support, diagnose problems, and work on resolution, security, and maintenance of end-user devices and other technologies and...


  • Madison, United States Focused HR Solutions Full time $26 - $35

    This job is 100% on site in at our Madison location of 201 W. Washington Ave., Madison, WI 53703.Our direct client has an opening for a Desktop Support consultant 91274.This position is for 12 months with an option of extension and is located in Madison, WI 53703.WE CAN WORK CORP TO CORP OR W2.If you are interested, please submit the following:YOUR CURRENT...


  • Madison, Wisconsin, United States CapB InfoteK Full time

    Desktop SupporterWe are seeking a skilled Desktop Supporter to join our team at CapB InfoteK in Madison, WI.Key Responsibilities:Advanced problem resolution skills to resolve complex technical issuesExperience working with equipment vendors and warranty policies to ensure seamless supportInstallation and maintenance of PCs, including troubleshooting all...

  • L2 Desktop Support

    4 weeks ago


    Madison, United States Darwin Resources LLCs Full time

    This is Naveen Gopinath from Darwin Resources. Darwin Resources is a leading Minority Women Owned professional services company specializing in providing IT services and workforce management solutions. We are recruiting for a L2 Desktop Support Specialist in Madison,WI location.We think you might be interested in this opportunity. Please find the Job Details...

  • Desktop Support

    4 months ago


    Madison, United States Syntricate Technologies Full time

    Job Title: Desktop Support Location: Madison, WI (Onsite)- Local Only Job Type: Contract- W2 (NO C2C) Rate: $30/hour on W2 Top Required Skills: Remote trouble shooting Customer service/interaction with users during device setup Imaging Devices Nice to Have Skills: Any AV integration experience is highly sought after. Must be able to work independently but in...


  • Madison, Wisconsin, United States Focused HR Solutions Full time

    Job Title: Desktop Support ConsultantThis is a full-time position at our Madison, WI location, responsible for providing technical assistance and user support for desktop technology, including Windows desktop operating systems, desktop applications, Apple iPads, and Apple iPhones.Key Responsibilities:Imaging, configuring, and deploying remote work equipment...


  • Madison, Wisconsin, United States Focused HR Solutions Full time

    Job SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at Focused HR Solutions. As a Desktop Support Specialist, you will be responsible for providing technical assistance and user support to our clients.Key ResponsibilitiesImaging, configuring, and deploying remote work equipment for agency employeesProviding 2nd level...


  • Madison, Wisconsin, United States Insight Global Full time

    Desktop Support TechnicianLocation: Madison WI and Beloit WIDuration: 12 months + extensionsInterview Process: 2 rounds with lead and tech managerKey ResponsibilitiesProvide end-user device support with 3+ years of experienceStrong background in Thermal, Zebra, Label, and SAP printerTroubleshoot Networking equipment, server rooms, Microsoft Office 365,...


  • Madison, Wisconsin, United States Critical Illness and Rehab Select Specialty Hospital - Madison WI Full time

    We are seeking a dedicated and compassionate Certified Nursing Assistant to join our team at Critical Illness and Rehab Select Specialty Hospital in Madison, WI.The ideal candidate will possess a current Wisconsin license and at least 2 years of recent experience as a Certified Nursing Assistant. They will be responsible for providing high-quality patient...


  • Madison, United States Insight Global Full time

    Location: 1 day a week in Madison WI, and 1 day a week in Beloit, Wi Position: Desktop Support TechnicianDuration: 12 months + extensionsInterview Process: 2 rounds with lead and tech manager Must Haves3+ years of experience with end user device supportHas a strong background working and understanding Thermal, Zebra, Label, and SAP printerHands on experience...


  • Madison, Wisconsin, United States Critical Illness and Rehab Select Specialty Hospital - Madison WI Full time

    Job Title: Certified Nursing AssistantWe are seeking a dedicated and compassionate Certified Nursing Assistant to join our team at Critical Illness and Rehab Select Specialty Hospital in Madison, WI.About the Role:This is a fantastic opportunity for a motivated and caring individual to work in a dynamic healthcare environment. As a Certified Nursing...


  • Madison, Wisconsin, United States WI-SSM Health Dean Medical Group 1821 S Stoughton Rd Full time

    Full-Time Rheumatology Practice OpportunityWe are seeking a skilled Rheumatologist to join our team at SSM Health Dean Medical Group in Madison, WI. As a member of our multidisciplinary clinic, you will have the opportunity to build your practice around creating exceptional patient experiences.Practice DetailsDedicated rheumatology practice with telehealth...


  • Madison, Wisconsin, United States WI-SSM Health Dean Medical Group 1821 S Stoughton Rd Full time

    Family Medicine Physician OpportunityWe are seeking a skilled Family Medicine physician to join our team at the Madison East Clinic in Madison, WI. This is a full-time opportunity with a flexible schedule, offering a competitive salary and a generous sign-on bonus.About the OpportunityJoin a multi-specialty clinic with a collaborative team...


  • Madison, Wisconsin, United States AMN Healthcare Full time

    Cardiology Opportunity in Madison, WIAMN Healthcare is seeking a skilled Cardiologist to join our team in Madison, WI. As a leading healthcare provider, we offer a comprehensive range of services, including general cardiology, imaging, interventional, and electrophysiology. Our ideal candidate will have a strong background in cardiology and be comfortable...


  • Madison, Wisconsin, United States Marvel Medical Staffing Full time

    Job Title: Travel Technician in Madison, WIMarvel Medical Staffing is seeking a skilled EEG Technology Specialist to join our team in Madison, WI.Job Summary:We are looking for a highly motivated and detail-oriented individual to work as a Medical Equipment Technician in our Madison, WI location. As a Healthcare Support Professional, you will be responsible...