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Records Supervisor
2 months ago
EMPLOYER: City of Sandy Springs DEPARTMENT: Sandy Springs Police
JOB TITLE: Records Supervisor JOB TYPE: Full-Time
SALARY: $73, 274.00 REPORTS TO: Director – Intel & Technology
SUPERVISES: Records, Permits and Reception Staff
GENERAL DESCRIPTION:
Under the supervision of the Director of the Intelligence and Technology Division, this civilian position manages the development, implementation, administration, maintenance, and preservation of the Police Department’s Records Unit, Permits, and police reception. Establishes overall direction of area and manages administrative employees in relation to responsibilities.
SCHEDULE:
This position will be scheduled Monday – Friday, and may require some nights and/or weekends, this will be minimal.
BENEFITS:
- Holiday Leave Time- 10 days per year
- Tuition Reimbursement- Up to $5250/YR
- Supplemental Life Insurance
- Retirement Savings Options
- Medical- Point of Service Plan
- Health Savings Account
- Life Insurance (4x Yearly Salary)
- Flexible Spending Accounts
- Dental/Vision
- AFLAC
In addition to the City contributions to the 401(a), you can contribute into the 457(b) plan up to the Federal limit. The City will provide you a matching contribution of up to 5% of your salary that you defer into this plan. City contributions will be made to your 401(a). City contributions are fully vested after 5 years of employment.
RESPONSIBILITIES AND DUTIES INCLUDE:
- Oversees the day-to-day operations and activities of the Record’s Unit and personnel.
- Assigns, monitors, manages, and coaches staff; plans, assigns, and reviews the work of administrative employees.
- Reviews completed work for adherence to quality standards and departmental goals.
- Prepares evaluations of employees and manages employee timesheets.
- Coordinates activities of employees to ensure compliance with record retention and disposition schedules.
- Establishes priorities of work to ensure the most economical use of equipment and personnel.
- Administers the Department Record Management System (RMS). Oversees record and information management policies and proposes changes as needed to reflect changing technology and systems. Assist with analysis and recommendations for records programs and technology.
- Supports the function of public records disclosure, assisting the public in accessing records and information in compliance with the Open Records Act and City policy.
- Utilizes the Georgia Crime and Information Center (GCIC) and National Crime Information Center (NCIC) terminals to conduct background checks, process/complete criminal history inquiries, and operate/maintain the LiveScan fingerprint machine.
- Prepares daily deposits. Gathers and counts monies, balances cash drawers, approves revenue for deposit and maintains proper documentation.
- Responsible for performing customer service functions such as answering, telephones, greeting customers and visitors; helping with document/report requests, taking messages, and referring callers to other staff members as appropriate.
- Addresses and resolves customer service issues efficiently and effectively, always maintaining a high standard of service.
- Addresses issues or problems with a positive and proactive approach.
- Facilitates and/or attends meetings or training, as required to improve job skills and performance, and to stay current with changing policies, procedures, and records management procedures.
- Communicates with supervisor and other department employees, the public, attorneys, outside agencies as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
- Educates, trains, and coordinates any additional training of staff on policies, standard operating procedures, and Department special orders.
- Acts as a liaison between Department and City offices.
- Completes any other job task as required through the chain of command.
- High School Diploma or GED.
- Five (5) years’ experience in an administrative/or records management role.
- Or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.
- A positive, outgoing attitude and demonstrates problem-solving skills.
- Excellent verbal and written communication skills
- Strong listening skills to understand customer needs and provide appropriate solutions.
- Strong interpersonal skills with the ability to build rapport with employees, customers, coworkers, and leadership staff.
- Flexibility to adapt to changing priorities, handling multiple tasks simultaneously.
- Ability to remain calm and professional under pressure.
- Ability to understand and follow detailed oral and written instructions.
- Knowledge of data entry programs, personal computers, and Microsoft Office
- Must be fully certified by GCIC (Georgia Crime Information Center) within 6 months of date of hire.
- Associate degree in Public Administration, Business Administration, or related field from an accredited college.
- Current GCIC certification.
- Three (3) years of management or supervision experience.
- Specialized training and course work related to records management.
APPLICATION INSTRUCTIONS:
Visit our Career Center website to begin the application process.
Qualified applicants will receive an interview date and time.
Applicants that pass the interview process must successfully pass the Police Department’s Comprehensive Background Check, including but not limited to a physical examination, drug screening, polygraph, etc.
The position is available to be filled immediately. The start date will be dependent on the successful completion of the above requirements.