Help Desk Technician

3 weeks ago


Annapolis, United States Columbia Technology Partners Full time
Description:

The Level 1 System Administrator (SA) shall possess the following capabilities:
  • Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
  • Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
  • Provide support for the escalation and communication of status to agency management and internal customers
  • Optimize system operations and resource utilization, and perform system capacity analysis and planning.
Qualifications:
  • An Active TS/SCI clearance + FS polygraph
  • Seven (7) years experience as a SA in programs and contracts of similar scope, type and complexity is required.
  • Bachelor's degree in a technical discipline from an accredited college or university is required.
  • DoD 8570 compliance with IAT Level 2 is required.
  • Five (5) years of additional SA experience may be substituted for a bachelor's degree.
Desired experience:
  • VMWARE, exposure to AWS
  • Linux system administration experience


Columbia Technology Partners is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Our EEO policy reflects our commitment to ensure equality and promote diversity and inclusion in the workplace. Our policy applies to all employees, job candidates, contractors, stakeholders, partners, and visitors.

  • Annapolis, United States Morgan 6 Full time

    Job DescriptionJob DescriptionDescription:Morgan 6, LLC is an established, award-winning, service-disabled veteran-owned business providing information technology and professional management services to the federal government. Our corporate growth has coincided with our investment in our employees as well as in outreach to our civilian and military...

  • Help Desk Technician

    1 month ago


    Annapolis, United States Skill Elixiredge Private Limited Full time

    **Title: Help Desk contract** **Location - fully onsite - 1 Harry S. Truman Parkway - Annapolis, MD 21401** **Interview: onsite** **Contract duration - 3-month contract, possible extension** Skills | Must-Haves: - 2+ years of professional work experience - experience maintaining, monitoring, patching, and re-imaging workstations - experience assisting...

  • Help Desk Tech

    4 days ago


    Annapolis Junction, Maryland, United States General Dynamics Information Technology Full time

    Req ID: RQ176825Type of Requisition: RegularClearance Level Must Be Able to Obtain: Top Secret SCI + PolygraphJob Family: Help DeskSkills:Customer Service,Technical Support,TroubleshootingCertifications:Security+, CE - CompTIA-Security+ CEExperience:1 + years of related experienceUS Citizenship Required:YesJob Description:Help Desk Technician IITransform...

  • Help Desk

    1 month ago


    Annapolis, United States Skill Bird LLC Full time

    **Job Title: Help Desk** **Location: Annapolis, MD 21401 (Onsite)** Skills | Must-Haves: - 2+ years of professional work experience - experience maintaining, monitoring, patching, and re-imaging workstations - experience assisting both onsite users as well as remote users - experience planning, integrating and maintaining software and hardware for local...

  • Help Desk Technician

    2 weeks ago


    Annapolis, United States Columbia Technology Partners Full time

    Description: The Level 1 System Administrator (SA) shall possess the following capabilities: Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices,...

  • Help Desk

    3 weeks ago


    Annapolis, United States Syntricate Technologies Full time

    Job Title: Help Desk Location: Annapolis, MD (Onsite)- Local Only Job Type: Contract Rate: $30/hr on C2C or $25/hr on w2 Interview Mode: Onsite Skills | Must-Haves: * 2+ years of professional work experience * experience maintaining, monitoring, patching, and re-imaging workstations * experience assisting both onsite users as well as remote users *...

  • IT Help Desk Support

    1 month ago


    Annapolis, United States Infinite Computing Systems Full time

    This position performs help desk support while planning, integrating, and maintaining software and hardware for the Department’s local and wide area network. The primary responsibilities include providing on-site technical services to users and assisting with special projects, including the installation, configuration and upgrade of hardware and software,...

  • Help Desk Technician

    3 weeks ago


    Annapolis Junction, United States Columbia Technology Partners Full time

    Job DescriptionJob DescriptionDescription:The Level 1 System Administrator (SA) shall possess the following capabilities:Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the...

  • Help Desk Specialist

    2 weeks ago


    Annapolis Junction, United States Cornerstone Defense Full time

    Title: Help Desk Specialist **Location**:Annapolis Junction, MD **Company Overview**: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide through the use of many different types of intelligence, satellite, and cyber technologies. Cornerstone’s Intelligence Sector provides...

  • Help Desk Analyst

    1 month ago


    Annapolis, United States QSS Full time

    Job Title: Help Desk Location: Annapolis, MD 21401 Duration: Contract **Job Description**: Skills | Must-Haves: 2+ years of professional work experience experience maintaining, monitoring, patching, and re-imaging workstations experience assisting both onsite users as well as remote users experience planning, integrating and maintaining software and...

  • Help Desk Specialist

    3 weeks ago


    Annapolis Junction, United States Cornerstone Defense Full time

    Location: Annapolis Junction, Maryland Type: Contract Job #2590 Title: Help Desk Specialist Location: Annapolis Junction, MD *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide...

  • Help Desk Tech

    6 days ago


    Annapolis Junction, United States General Dynamics Information Technology Full time

    **Req ID:** RQ174733 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Top Secret SCI + Polygraph **Job Family:** Help Desk **Skills:** Customer Service,Help Desk Support,Troubleshooting **Certifications:** Security+, CE - Comptia Security **Experience:** 1 + years of related experience **US Citizenship...

  • Help Desk Tech

    1 week ago


    Annapolis Junction, United States General Dynamics Information Technology Full time

    Help Desk TechnicianTransform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Help Desk Technician...

  • Help Desk Tech

    7 days ago


    Annapolis Junction, United States NES Associates Full time

    Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Public Trust/Other Required: Job Family: Help Desk Job Qualifications: Skills: Customer Service, Help Desk Support, Troubleshooting Certifications: Security+, CE - Comptia...

  • Help Desk Tech

    7 days ago


    Annapolis Junction, United States General Dynamics Full time

    Responsibilities for this Position Location: USA MD Annapolis Junction - 2711 Technology Drive, Annapolis Junction, MD (MDC246) Full Part/Time: Full time Job Req: RQ174733 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Suitability: Public...


  • Annapolis, United States OBXtek Full time

    Responsibilities OBXtek is looking for Help Desk Specialist at the US Naval Academy Information Technology Services to provide excellent customer-oriented assistance and Repair Shop support.  This position is responsible for the receipt, dispersal, storage and disposal of IT equipment as well as repair of hardware, software and configuration.   The US...

  • Tier 1 Help Desk

    1 week ago


    Annapolis, United States CyberCore Technologies Full time

    **TS/SCI Clearance with Polygraph REQUIRED** Help Desk 0 - Service Desk 10am - 6pm ONLY Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of receipt of Web- or email-submitted requests. Logs and tracks inquiries using service request management database and maintains history records...

  • Help Desk Tech

    5 days ago


    Annapolis Junction, United States General Dynamics Information Technology Full time

    Req ID: RQ176825 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Job Family: Help Desk Skills: Customer Service,Technical Support,Troubleshooting Certifications: Security+, CE - CompTIA-Security+ CE Experience: 1 + years of related experience US Citizenship...


  • Annapolis Junction, United States Cornerstone Defense Full time

    Title: Help Desk Specialist Location: Annapolis Junction, MD *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide through the use of many different types of intelligence, satellite, and cyber...


  • Annapolis, United States Interclypse Full time

    Job Type Full-time Description Welcome to Interclypse, where innovation meets passion. Every team member is a vital piece of our success story. We are not just a company, but a dynamic community driven by the shared vision of redefining excellence. At Interclypse, you will find more than a career - you will discover a vibrant ecosystem where your talents are...