![CyberCore Technologies](https://media.trabajo.org/img/noimg.jpg)
Tier 1 Help Desk
3 weeks ago
Help Desk 0 - Service Desk
10am - 6pm ONLY
Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of receipt of Web- or email-submitted requests. Logs and tracks inquiries using service request management database and maintains history records and related documentation. Promptly categorizes, generates, routes and escalates, when necessary, customer requests that are escalated beyond the ITSC area of responsibility.
Must meet contract level requirements for appropriate position. In addition, position requires a minimum of 1 year of experience with background in Microsoft Office applications to include Outlook, Word, and Excel. Experience in Ticket Management Systems like SupportIT and ServiceNow is a plus. Unix experience is not required but is a plus.
(Candidate shall have appropriate certification in compliance with the requirements of the DoD 8570 Information Assurance Category IAT Level I.)
SA0 = 0 years of related experience + a BS degree (or 5 additional years)
Equal Employment and Diversity
CyberCore has, on many occasions, expressed support and commitment to the principles of diversity and equal employment opportunity. It is CyberCore's policy to recruit, hire, train, and promote individuals, as well as administer all personnel actions, without regard to race, color, national or ethnic origin, pregnancy, age, religion, disability status, sex, sexual orientation, gender identity and expression, veteran status, genetic information or any other characteristic protected under applicable federal or state law. CyberCore will not tolerate unlawful discrimination and any such conduct is prohibited. CyberCore is committed to ensuring that CyberCore's workforce and volunteers reflect America's diverse population. CyberCore knows that such diversity will enrich the company with the talent, energy, perspective and inspiration we need to achieve our mission.
-
Tier 1 Help Desk
2 weeks ago
Annapolis Junction, United States CyberCore Technologies Full time**TS/SCI Clearance with Polygraph REQUIRED** *** **Help Desk 0 - Service Desk** **10am - 6pm ONLY** Responds to internal and external IT Service Requests for IT service on both Unix and NT servers. Provides user notification of receipt of Web SA0 = 0 years of related experience + a BS degree (or 5 additional years) **Equal Employment and...
-
System Administrator
3 weeks ago
Annapolis, United States Stratum Networks, Inc. Full timeStratum Networks is a rapidly growing information assurance and cybersecurity solutions company that provides high-end network and security consulting to Department of Defense and Intelligence Community clients. We are looking for a talented and passionate candidate who would support one of our clients located in the Annapolis Junction, MD. CANDIDATES ARE...
-
Tier 1 Help Desk GW
4 weeks ago
Annapolis Junction, United States Emtak LLC Full timeTier 1 Help Desk GW (10am-6pm) - TS/SCI Poly required Annapolis Junction, MD · Information Technology Apply Now The Tier 1 Help Desk shall : • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software • May coach and provide guidance to less-experienced professionals • Applies basic diagnostic techniques...
-
Help Desk Specialist
1 month ago
Annapolis Junction, United States Cornerstone Defense Full timeLocation: Annapolis Junction, Maryland Type: Contract Job #2590 Title: Help Desk Specialist Location: Annapolis Junction, MD *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide...
-
Help Desk Specialist
2 weeks ago
Annapolis Junction, United States Cornerstone Defense Full timeLocation: Annapolis Junction, Maryland Type: Contract Job #2590 Title: Help Desk Specialist Location: Annapolis Junction, MD *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide...
-
Tier 1 Help Desk GW
4 weeks ago
Annapolis Junction, United States Visionary Technology Consultants, LLC Full timeSchedule: Regular Shift: Monday to Friday, 10:00 AM - 6:00 PMTraining Period: Monday to Friday, 6:00 AM - 2:00 PMClearance Requirement: TS/SCI with PolygraphEducation and Experience Requirements: Option 1: 5 years of technical experience (no degree requirement)Option 2: Bachelor’s degree in a relevant field (no experience required)Job Summary: We are...
-
Help Desk Specialist
4 weeks ago
Annapolis Junction, United States Cornerstone Defense Full timeTitle: Help Desk Specialist **Location**:Annapolis Junction, MD **Company Overview**: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide through the use of many different types of intelligence, satellite, and cyber technologies. Cornerstone’s Intelligence Sector provides...
-
Help Desk Technician
4 weeks ago
Annapolis, United States Columbia Technology Partners Full timeDescription: The Level 1 System Administrator (SA) shall possess the following capabilities: Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices,...
-
Help Desk Technician
6 days ago
Annapolis, United States Columbia Technology Partners Full timeDescription: The Level 1 System Administrator (SA) shall possess the following capabilities: Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices,...
-
Help Desk Technician
3 weeks ago
Annapolis, United States Morgan 6 Full timeJob DescriptionJob DescriptionDescription:Morgan 6, LLC is an established, award-winning, service-disabled veteran-owned business providing information technology and professional management services to the federal government. Our corporate growth has coincided with our investment in our employees as well as in outreach to our civilian and military...
-
Help Desk Technician
2 weeks ago
Annapolis, United States Morgan 6 Full timeJob DescriptionJob DescriptionDescription:Morgan 6, LLC is an established, award-winning, service-disabled veteran-owned business providing information technology and professional management services to the federal government. Our corporate growth has coincided with our investment in our employees as well as in outreach to our civilian and military...
-
Help Desk Specialist with Security Clearance
2 months ago
Annapolis Junction, United States Cornerstone Defense Full timeTitle: Help Desk Specialist Location: Annapolis Junction, MD *Clearance: *Active TS/SCI w/ Polygraph needed to apply * Company Overview: Cornerstone Defense, in partnership with our military, intelligence, and civil government customers, supports U.S. operations worldwide through the use of many different types of intelligence, satellite, and cyber...
-
Tier 1 Help Desk
2 months ago
Annapolis Junction, United States Columbia Technology Partners Full timeJob DescriptionJob DescriptionDescription:Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.May coach and provide guidance to less-experienced professionals.Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.Provides remote support access through desktop...
-
Tier 1 Help Desk
2 weeks ago
Annapolis Junction, United States Columbia Technology Partners Full timeJob DescriptionJob DescriptionDescription:Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software.May coach and provide guidance to less-experienced professionals.Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions.Provides remote support access through desktop...
-
Help Desk Specialist
3 weeks ago
Annapolis, United States OBXtek Full timeResponsibilities OBXtek is looking for Help Desk Specialist at the US Naval Academy Information Technology Services to provide excellent customer-oriented assistance and Repair Shop support. This position is responsible for the receipt, dispersal, storage and disposal of IT equipment as well as repair of hardware, software and configuration. The US...
-
Help Desk Specialist
2 weeks ago
Annapolis, United States OBXtek Full timeResponsibilities OBXtek is looking for Help Desk Specialist at the US Naval Academy Information Technology Services to provide excellent customer-oriented assistance and Repair Shop support. This position is responsible for the receipt, dispersal, storage and disposal of IT equipment as well as repair of hardware, software and configuration. The US...
-
Help Desk
2 months ago
Annapolis, United States Skill Bird LLC Full time**Job Title: Help Desk** **Location: Annapolis, MD 21401 (Onsite)** Skills | Must-Haves: - 2+ years of professional work experience - experience maintaining, monitoring, patching, and re-imaging workstations - experience assisting both onsite users as well as remote users - experience planning, integrating and maintaining software and hardware for local...
-
Help Desk Technician
1 month ago
Annapolis Junction, United States Columbia Technology Partners Full timeJob DescriptionJob DescriptionDescription:The Level 1 System Administrator (SA) shall possess the following capabilities:Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the...
-
Help Desk Technician
2 weeks ago
Annapolis Junction, United States Columbia Technology Partners Full timeJob DescriptionJob DescriptionDescription:The Level 1 System Administrator (SA) shall possess the following capabilities:Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the...
-
Help Desk Specialist
5 days ago
Annapolis Junction, United States Interclypse, Inc. Full timeDescription: Welcome to Interclypse, where innovation meets passion. Every team member is a vital piece of our success story. We are not just a company, but a dynamic community driven by the shared vision of redefining excellence. At Interclypse, you will find more than a career - you will discover a vibrant ecosystem where your talents are celebrated, your...