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Systems and Network Support Analyst

2 months ago

Pittsburgh, United States Montauk Energy Full time

Job Title: Systems and Network Support Analyst

Reports to: Network Operations Manager

Location: Pittsburgh, Pennsylvania

Company Statement:

Montauk Renewables, Inc. (NASDAQ: MNTK) is a renewable energy company specializing in the management, recovery, and conversion of biogas into RNG. The Company captures methane, preventing it from being released into the atmosphere, and converts it into either RNG or electrical power for the electrical grid ("Renewable Electricity"). The Company, headquartered in Pittsburgh, Pennsylvania, has more than 30 years of experience in the development, operation, and management of landfill methane-fueled renewable energy projects. The Company has current operations at 15 operating projects located in California, Idaho, Ohio, Oklahoma, Pennsylvania, North Carolina, and Texas. The Company sells RNG and Renewable Electricity, taking advantage of Environmental Attribute premiums available under federal and state policies that incentivize their use.

Job Description:

Under supervision of the Network Operations Manager, the Systems and Network Support Analyst will be (i) responsible for building a comprehensive understanding to maintain the supporting systems of existing business processes and (ii) assist with the planning, coordination, and implementation of new systems to meet the growing needs of the Company. The Systems and Network Support Analyst will also be (iii) responsible for both deskside and remote support of end users across the Company's application stack.

Standard Requirements and Desired Skills:

  • Associates of Science in Computer Information Systems
  • 2 - 5 years' experience in systems support
  • Strong technical skills including but not limited to Microsoft 365, Citrix systems, networking, etc.
  • Fundamental working knowledge of SQL database environments
  • Understanding of at least one scripting language (PowerShell, VBA, C#, Perl)
  • Basic understanding of Enterprise Resource Planning (ERP) software. Preferred Microsoft Dynamics but relevant experience in SAP, Oracle, QuickBooks, etc.
  • Ability to comprehend and follow policies relating to systems use
  • Strong interpersonal and communication skills
  • Excellent technical documentation skills
  • Ability to work and learn under direct supervision and under a high stress, growing environment
Essential Job Functions:
  • Research software systems to understand existing functionalities and impact of potential changes
  • Documents scope of software requests through analysis and planning
  • Captures business requirements and business process management
  • Translates business needs to specific functional requirements to be relied upon by designated project teams
  • Coordinates with project stakeholders to meet desired implementation goals and timelines
  • Provides support to existing systems across both administrative and operational departments
  • Setup computer and related hardware peripherals for workstations
  • Available to be on call when needed


Benefits:

• Full-Time employees are eligible for a strong benefits package including:

• Medical, Dental and Vision

• Flexible spending account

• Paid time off

• Long term disability, and life insurance

• Retirement 401K

• Pay is commensurate with qualifications.

Montauk Renewables is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, age. We are a drug free work environment based on Federal guidelines and use e-verify to confirm employment eligibility.