Case Manager/Property Management

2 months ago


Milwaukee, United States Center For Veterans Issues Full time
Job Purpose

The overall purpose of the Case Manager is to provide comprehensive case management, financial counseling, and assistance to help veterans and their families maintain housing, increase skills and or income, and become more self-sufficient.

Qualifications
  • Bachelor's degree in social services
  • Minimum two years of experience in case management, life skills as well as conducting assessment and counseling services
  • Experience working with Veterans is preferred
  • Experience delivering services to SUD, COD, or homeless population

Duties and Responsibilities
  1. Delivery of case management and supportive services to homeless veterans; maintain case files
  2. Review Intake Specialist's screen, matrix, categorization, and comprehensive assessment
  3. Determine supportive service needs
  4. Develop a Housing Identification and Stability Plan
  5. Provide housing stability counseling:
    1. Awareness and referral to rental and rent subsidy programs
    2. Awareness and referral to housing assistance programs
  6. Educate participants on supportive service availability and client rights, including:
    1. Fair Housing
    2. Landlord-tenant laws
    3. Lease terms
    4. Rent delinquency
    5. Resolution or intervention of mortgage delinquency
    6. Home maintenance and financial management
  7. Develop and monitor a Single Coordinated Care Plan for participants
  8. Make program referrals and establish linkages with appropriate agencies/service providers to assist participants obtain needed supportive services, including, but not limited to:
    1. Non-compensation benefits from the VA
    2. Vocational and Rehabilitation Counseling
    3. Employment and Training Services
    4. Educational Assistance
    5. Healthcare Services
    6. Childcare Providers and Assistance
    7. Protective Payee Services
    8. Legal Services
    9. Daily Living Services
    10. Direct Financial Assistance
    11. Emergency Assistance

  9. Execute participation agreements with participants
  10. Maintains accurate and timely records of clients through detailed case noting of assessments, contacts, and progress using required case management forms and maintains required HMIS records
  11. Coordinate with additional staff to provide pick-up/drop-off transportation services and administer bus tickets
  12. Assist participant in developing a personal budget
  13. Create a discharge plan for participants including referral options
  14. Complete housing habitability inspections
  15. Other duties as requested or assigned


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