Client Development Manager

2 months ago

Portland, United States Terracon Full time

Job Description
"Explore with us" in Portland as Terracon's next Client Development Manager For this opportunity, our new employee-owner will support developing new opportunities on vertical and horizontal projects for both public and private clients for our environmental, facilities, geotechnical, and materials testing service lines. This opportunity is for an experienced Architecture / Engineering / Construction (A/E/C) industry Client Developmentprofessional who will be responsible for fostering current key relationships and developing new ones, along with identifying business opportunities critical for Terracon's growth and success in the PNW region.

General Responsibilities:
Actively pursue new business opportunities and continue to solidify Terracon's many long-term client and partner relationships within our industry. Determine appropriate professional organizations to network with potential and existing clients and develop intelligence regarding the firm's competition. Utilize existing contact base to develop leads and provide new project opportunities. Collaborate with the marketing team to guide messaging for marketing materials including qualification packages, proposals, and other client submittals and communications. Other responsibilities include leading, inspiring, and mentoring our team of operations professionals to engage in the client development process.

Essential Roles and Responsibilities:
  • Provides client development leadership within multiple offices across the region. This includes managing key client relationships, tracking and reporting of client development activities, facilitating strategy meetings, motivating and training in the art of client development and major project pursuits, and professional organization membership and networking.
  • Collaborates with regional management to develop client development plans, budgets, and performance goals.
  • Develops key competencies in the companies' business intelligence tools, in order to assist managers and others in strategic decision making (markets, sectors, go/no-go, etc.) and making the best use of their time and efforts.
  • Has the experience and know-how to facilitate strategy meetings for both client and major project pursuits.
  • Oversees the process of managing and reporting client development results. This includes client and project pursuits, RFPs, proposals, key wins and losses, industry activities, conferences, and other general client development responsibilities.
  • Regularly engages department, office, and regional management to keep them informed of activities and results, and regularly meets with supervisor to discuss progress on initiatives and plans as well as other items including career advancement.
  • Works with corporate personnel including national accounts, sectors and marketing to assist in overall company goals related to revenue growth.
  • Attend conferences, professional organizations, and government and technical meetings/events as a representative of Terracon and coordinate/participate in these meetings and events on a regular basis.
  • Develop understanding and be aware of project-related risk. Be familiar with what could go wrong on a project and how to protect the Company. Be familiar with company risk policies.
  • Lead safety efforts for team and ensure team follows safety rules and guidelines. Responsible for creating and modeling a safe work environment; demonstrates safety practices.
  • Continuous quality monitoring and improvement on projects and promote the importance of client experience. Engage technical professionals in projects at their onset, offer support as needed throughout the life of the project, and advance additional opportunities as the project unfolds.
  • Use network to assist department, office, and regional managers with recruiting efforts to attain best in class staff.
Requirements:
  • Bachelor's degree Engineering, Engineering Sciences, Environmental Sciences, Marketing, Communications and/or related degree with 10 years' related experience in the field. Or, in lieu of a degree, a minimum of 14 years related experience.
  • Valid driver's license with acceptable violation history.
#LI-HT1
About Terracon
Terracon is a 100 percent employee-owned multidiscipline consulting firm comprised of more than 6,000 curious minds focused on solving engineering and technical challenges from more than 175 locations nationwide. Since 1965, Terracon has evolved into a successful multi-discipline firm specializing in environmental, facilities, geotechnical, and materials services. Terracon's growth is due to our talented employee-owners exceeding expectations in client service and growing their careers with new and exciting opportunities in the marketplace.

Terracon's vision of "Together, we are best at people" is demonstrated through our excellent compensation and benefits package. Based on eligibility, role and job status, we offer many programs including medical, dental, vision, life insurance, 401(k) plan, paid time off and holidays, education reimbursement, and various bonus programs.
EEO Statement
Terracon is an EEO employer. We encourage qualified minority, female, veteran and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment, or any employee because of race, color, religion, national origin, age, sex, sexual orientation, gender identity, gender, disability, age, or military status.

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