Dispatch/Help Desk Facilities

2 months ago


Denver, United States C4 Technical Services Full time
Help Desk--Facilities
Location: Denver, CO


Description:
Member of the Real Estate Help Desk, responsible for dispatching service orders for building related environmental alarms, building repairs and maintenance. Ensure that service orders and repair tickets are processed accurately. Acquires skills through a combination of formal training and considerable on-the- job experience. May serve as lead and/or primary technical resource within department or work area. High School, GED or equivalent education and relevant experience. 2-4 years of related experience.

JOB DESCRIPTION
The Real Estate Help Desk is the Real Estate Single Point of Contact for internal Employees. The 7 x 24 operation provides the following services:
• Monitors critical network and environmental alarms per weekly schedule
• Monitors Online Form submittals per weekly schedule
• Handles emergency calls relating to facilities and coordinates with local law and fire departments
• Receives trouble calls relating to company land, facilities or environment
• Creates and assigns work orders, dispatches personnel, contractors or outside facility management companies
• Conducts customer satisfaction surveys for Facility Management
• Filters house services, furniture and move related calls to the appropriate corporate partner
• Performs variety of clerical duties such as answering incoming customer calls, operating a PC to input building requests and alarm information, record keeping, etc.
• Performs other CRE related functions as assigned by Supervisor

* Denver, Colorado area candidates for Onsite work location (Onsite position is in Denver, CO). Once trained will allow hybrid opportunities.

SKILL REQUIREMENTS
• Strong, responsive customer service skills
• Good telephone skills - Clear, understandable speaking voice
• Ability to stay calm and work well in high-pressure situations
• Strong PC skills
• Strong decision-making ability
• Strong organizational skills
• Ability to learn complex processes
• Minimum typing requirement - 60 wpm
• Ability to multi-task
• Ability to work required shifts

#DICE
tgadient@c4techservices.com
  • Dispatcher

    2 weeks ago


    Denver, United States Via Mobility Services Full time

    Is customer service and multi-tasking part of your skill set? Do you enjoy working autonomously yet still being a part of a strong team? Ready to put your patience and adaptability to work? Did you answer yes to any of these questions? If so, then this role may be for you! The Dispatcher performs a variety of customer service duties, including data entry,...

  • Dispatcher

    6 days ago


    Denver, United States Via Mobility Services Full time

    Ready to put your knowledge of the Denver Metro area to work? Looking for a position in a company that feels like family? Do you enjoy working autonomously yet still being a part of a strong team? Ready to put your patience and adaptability to work? Ready to make an impact on your community and leave work feeling like you made a difference? Did you answer...


  • Denver, Colorado, United States ServiceCore Full time

    About This OpportunityWe're looking for a dedicated and resourceful Help Desk Representative to join our team at ServiceCore. As a Help Desk Representative, you'll play a critical role in ensuring our customers receive outstanding support and have an exceptional experience with our software. If you're ready to take your customer service skills to the next...

  • Help Desk Technician

    24 hours ago


    Denver, United States Insight Global Full time

    Position: Help Desk TechnicianLocation: Denver, CODuration: 6 month contractPay Range: $21-26/hrRequired Skills & Experience- Previous experience troubleshooting and installing Microsoft Teams- Strong knowledge of conference room equipment, audio-visual systems, video conferencing platforms, and presentation tools- Ability to diagnose and resolve technical...

  • Help Desk Technician

    22 hours ago


    Denver, United States Insight Global Full time

    Position: Help Desk TechnicianLocation: Denver, CODuration: 6 month contractPay Range: $21-26/hrRequired Skills & Experience- Previous experience troubleshooting and installing Microsoft Teams- Strong knowledge of conference room equipment, audio-visual systems, video conferencing platforms, and presentation tools- Ability to diagnose and resolve technical...

  • Help Desk Technician

    13 hours ago


    Denver, United States Insight Global Full time

    Position: Help Desk TechnicianLocation: Denver, CODuration: 6 month contractPay Range: $21-26/hrRequired Skills & Experience- Previous experience troubleshooting and installing Microsoft Teams- Strong knowledge of conference room equipment, audio-visual systems, video conferencing platforms, and presentation tools- Ability to diagnose and resolve technical...


  • Denver, Colorado, United States Enova Full time

    We are seeking a Help Desk Professional to join our team at Enova International. This is an exciting opportunity for someone with experience in technical support, who can provide high-quality assistance to our employees and help us maintain our reputation as a leading financial technology company.As a Help Desk Professional, you will be responsible for...

  • Help Desk Specialist

    7 hours ago


    Denver, United States Insight Global Full time

    Position: Help Desk Specialist (Tier III)Employment Type: 6 Month ContractPay Rate: $33 - $36 / HourlyLocation: Denver, CO (On-Site)Job DescriptionInsight Global is seeking a highly skilled and customer-focused Help Desk Specialist to join the End User Support Team at one of our largest utility clients. This individual will ensure the smooth functioning of...


  • Denver, Colorado, United States The Trade Desk Full time

    About UsThe Trade Desk is changing the way global brands advertise to audiences worldwide. Our media buying platform helps brands deliver a more insightful and relevant ad experience. We're proud of our culture, valuing unique experiences and perspectives, and fostering inclusive spaces where everyone can bring their authentic selves to work.Join Our...


  • Denver, Colorado, United States Bison Oil & Gas IV, LLC Full time

    Job DescriptionWe are seeking a highly skilled Help Desk Technician to join our team at Bison Oil & Gas IV, LLC. The successful candidate will be responsible for providing top-notch technical support and troubleshooting assistance to our employees, ensuring the smooth operation of computer systems, software applications, and related equipment.Key...


  • Denver, Colorado, United States Insight Global Full time

    Job OverviewWe are seeking an experienced Help Desk Technician to join our team at Insight Global. As a key member of our IT department, you will be responsible for troubleshooting and resolving technical issues, managing incident reports, and collaborating with cross-functional teams to drive business outcomes.The successful candidate will possess a strong...

  • Help Desk Analyst II

    1 month ago


    Denver, United States Robert Half Full time

    Job DescriptionJob DescriptionJob Summary The IT Service Desk Technician will be the first point of contact for all IT-related issues and requests. The ideal candidate will possess strong technical knowledge, excellent problem-solving abilities, and a commitment to providing outstanding customer service. This role is responsible for providing first-line IT...

  • Help Desk Technician

    8 months ago


    Denver, United States Decision Point Full time

    Help Desk TechnicianID 2024-2424Job LocationsUS-CO-DenverCategory Information TechnologyType Regular Full-TimeOverviewDecisionPoint is seeking a Help Desk Technician to provide end-user support to the Department of Interior, Bureau of Reclamation's (BOR) IT enterprise. This role is largely responsible for providing operational support services to the...


  • Denver, Colorado, United States Jobot Full time

    Help Desk Position in Oil and GasAre you an experienced Help Desk technician looking for a challenging opportunity in the Oil and Gas industry? We offer a comprehensive benefits package and a competitive salary range of $70,000 - $100,000 per year. In this role, you will be responsible for providing technical support and resolving technical issues related to...


  • Denver, United States Contact Government Services, LLC Full time

    Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States...

  • Help Desk Technician

    3 weeks ago


    Denver, Colorado, United States SWANSON RINK Full time

    Help Desk Technician Opportunity">Swanson Rink is seeking a highly skilled Help Desk Technician to join our IT team. As a key member of our technical staff, you will provide expert support to end-users, setup computer workstations, and configure hardware and software according to standard procedures.About the Role">This role requires a strong understanding...


  • Denver, Colorado, United States LaSalle Network Full time

    Tier 2 Service Desk TechnicianWe are seeking a highly motivated and organized individual to fill the role of Tier 2 Service Desk Technician. The successful candidate will provide technical support to clients and assist with various IT projects.Key Responsibilities:Provide technical support via phone, email, or in-personAssist with troubleshooting and...


  • Denver, United States Jobot Full time

    Job DescriptionJob DescriptionOil and Gas, growing company, bonus, fully paid for benefits, paid parkingThis Jobot Job is hosted by: Sheldon CollinsAre you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary: $70,000 - $90,000 per yearA bit about us:Headquartered in Denver, we are a leading upstream Oil & Gas Exploration...


  • Denver, United States Bison Oil & Gas IV, LLC Full time

    SummaryThe Help Desk Technician candidate will be responsible for providing technical support and troubleshooting assistance to our employees, ensuring smooth operation of computer systems, software applications, and related equipment.Job Responsibilities and Essential FunctionsProvide technical assistance and support for incoming queries and issues related...


  • Denver, United States Bison Oil & Gas IV, LLC Full time

    SummaryThe Help Desk Technician candidate will be responsible for providing technical support and troubleshooting assistance to our employees, ensuring smooth operation of computer systems, software applications, and related equipment.Job Responsibilities and Essential FunctionsProvide technical assistance and support for incoming queries and issues related...