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IT Technical Support V
1 month ago
Job Description
Job Description
The Wayfinding DCMS IT Manager is the primary IT liaison and airport/owner representative responsible for LAX Wayfinding Enhancement Program Digital Content Management System (DCMS). The characteristics of the candidate in a complete understanding of airport IT systems, airline systems, and common use systems. The individual must have proven communication skills that can be effective with both IT savvy and non-savvy individuals to drive the implementation to completion.
Project and Position Description
The Wayfinding DCMS IT Manager shall act as a liaison between the project and LAWA’s Information Management & Technology Group that manages the details required to execute the DCMS effort and rollout without impact to airport or airline operations. Successful candidate shall display experience with large stakeholder interfaces ensuring inclusion, while understanding and driving the small details that go into signage design concepts, installation and activation. The DCMS portion of the Wayfinding Enhancement Program includes design and implementation of the system to drive digital content to LAWA-managed screens throughout all terminals and other passenger-facing LAWA facilities.
Key Identifiers for the Position
- Project Manager and Technical/Construction Leader with experience in an operating/active environment
- Leader in stakeholder engagement to identity, communicate, resolution and accomplishment their needs, while preserving the principles and criteria of the project scope, schedule and budget constraints
- Knowledge in DCMS design and construction practices and methodologies
- Knowledge and experience in the project design life cycle from Concept to Project Definition Book to Permit to Bulletins
- Knowledge and experience in the project construction life cycle from Pre-Construction to estimating/buyout to phasing to implementation to Closeout
- Maintaining an excellent working relationship with the design and construction professionals geared towards open communications and mutual problem solving in the best interest of the project and all other parties involved
- Maintaining a high level of team morale through professionalism that reflects well on the project team, external stakeholders and LAWA/internal stakeholders
- Excellent written and oral communication skills and a thorough knowledge of industry practices and regulations
Professional Experience Level/Other Qualifications
- 15 years or more experience, preferably on airport projects
- Experience with projects more than $50 million in value.
- Experience with various delivery methods, including Design-Bid-Build, Design+CMAR and Design/Build
- Proven ability to perform in a management capacity
- Excellent written and oral communication skills and a thorough knowledge of industry practices and regulations
Education/Training
- Bachelor’s degree in Computer Science or other related technical field required
- Relevant Professional Licensure & Certifications preferred
Essential Job Duties
- Primary liaison with ITM and TDG representative responsible for directing and managing the DCMS implementation
- Responsible for scope development and scope management of the project to meet project goals and objectives
- Providing direction and management for assigned project and ensuring on-schedule completion within or below budget in accordance with contractual obligations
- Planning and defining program goals and devising methods to accomplish them, developing in-depth knowledge of owner objectives, contract terms, and airport policies
- Planning, directing, supervising and controlling the execution of all technical, fiscal, and administrative functions of the assigned project
- Working with team members and airport management to develop budgets, schedules, and plan for the various elements of a project
- Oversees stake holder interfaces
- Managing assigned scope to meet or exceed project goals and objectives
- Abilities to identify and study options to complex design, operational or constructability issues
- Ability to conduct field surveys and investigations to capture detailed and accurate field conditions. This information shall be used to enable strategic design and construction decisions
- Maintaining documentation on the approved scope of work for the project to include all related agreements, authorizations, reports, drawings and specifications. This documentation shall include narratives for all scopes of work as well as a coordinated CAD representation including all projects for key disciplines
- Coordinating with the Wayfinding Design Manager who will be managing the design process during design and construction including resolution of technical design issues, issuing design non-compliances, issuing field non-conformances, timely processing of RFI’s, coordinating shop drawing reviews, participation in and approval of factory and site acceptance tests, coordinating material approvals, coordinating mock up approvals, providing reports, drawings and specification interpretation, participation in testing and commissioning activities, managing the punch list process and other activities as required to ensure the design process supports the project goals
- Coordinating with the Wayfinding Design Manager who will be managing the Design Review Team (DRT) design review process for assigned project(s) through all phases of design including significant design changes during construction
- Assisting with efforts related to the permitting process required by the design team and contractor
- Overseeing the construction process to remove and mitigate obstacles that cause inefficiencies to the construction process
- Becoming thoroughly familiar with required contractual obligations and technical aspects of all facilities to be erected
- Ensuring all work is being performed with and inspected to the latest versions of plans and specifications including approved changes, submittals, and RFI’s
- Working with designer, contractor and stakeholders to develop the overall planning of DCMS implementation activities and identifying critical milestones and priorities
- Keeping alert to possible problem areas and taking preventative action to ensure critical milestones are met for each phase of the implementation
- Ensuring the use of safe and sound construction practices
- Preparing reports summarizing progress of implementation activities for senior management
- Reviewing change proposals for contractual compliance and alignment with fair market value
- Assisting the PM in preparing a monthly risk report for the Program Board
- Monitoring adherence to Quality Assurance/Quality Control Plan, and other documents as required and promoting excellence on the project through the application of Quality Assurance processes
- Enforcing the program requirements for all areas of the project and monitoring the draft and final deliverables for adherence to these criteria
- Reviewing pay applications to ensure proper verification of completed work and compliance with contract requirements
- Working with the key project individual to devise and execute action plans to rectify potential cost overruns or delays, or to accommodate significant changes to the scope of work
- Assuring that current and timely change orders are documented and administered properly
- Participating in all necessary coordination meeting with designer, contractor and stakeholders
- Managing the closeout process to ensure all documentation is completed as quickly as possible to efficiently close the project without incurring unnecessary costs
- Safety performance well above industry standards
This is an onsite position LAWA - 3 days a week on-site (Tues-Thurs)
Company Description
Cornerstone Concilium, Inc. is a privately held professional firm formed in 1986 to provide architecture, engineering, and management consulting services within the facilities, transportation, and technology industries. Responding to the increasingly complex and rapidly changing nature of the business environment, we have established a single source organization to provide flexible and responsive services specifically suited to individual client needs for both privately and publicly funded projects.
Company DescriptionCornerstone Concilium, Inc. is a privately held professional firm formed in 1986 to provide architecture, engineering, and management consulting services within the facilities, transportation, and technology industries. Responding to the increasingly complex and rapidly changing nature of the business environment, we have established a single source organization to provide flexible and responsive services specifically suited to individual client needs for both privately and publicly funded projects.
