Case Manager

2 months ago

Visalia, United States Champions Recovery Alternative Programs Inc Full time
EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Under the direct supervision of the Program Manager, the Case Manager will manage and oversee a variety of intensive case management functions within the Parenting and Permanent Supportive Housing Program, which consists of case management duties. The Case Manager will deliver services in both a group office setting to provide the participants with skills, knowledge, resources, and support via psychoeducation, case management, and the application of nurturing parenting to help equip the participants of the program to make informed and prosocial decisions. Ensure compliance with state and federal laws and regulations, in addition to the policies and procedures set forth by Champions and maintain appropriate documentation within the electronic client records, which includes the use of an Electronic Health Record (EHR) system. Furthermore, work collaboratively with all divisions within Champions and provide integrative treatment services, individual and Psychoeducational groups and classes as deemed appropriate. The Case Manager will ensure proper and ethical documentation for services and comprehensive service delivery to clientele.
  • Perform periodic inspections of the Housing and Urban Development (HUD) homes and develop corrective action plans to address problems.
  • Makes home visits in connection with case work assignments.
  • Complies with all program policies and procedures, including State/Federal requirements.
  • Maintains a caseload of clientele and provides active and comprehensive case management services. Ensuring all area needs are attended to (mental, substance abuse, social, physical, and family).
  • Ensures appropriate and comprehensive documentation within an EHR system.
  • Monitoring the health and welfare of the consumer and the quality of services provided to the consumer through home visits and telephone calls.
  • Participates in staff meetings, addressing client needs, program issues, and assisting in the integration of services for clientele.
  • Facilitate Psychoeducational groups and classes, as deemed appropriate by management.
  • Provides integration of all service divisions of the program, specifically bridging disciplines like mental health and probation.
  • Develops and maintains cooperative work relationships with community agencies and partners, including client connections to outside agencies (i.e., court hearings, open Child Protective Services (CPS) cases and requirements, etc.)
  • Determines appropriate services available through the Parenting program and/or referral to other community agencies.
  • Complete intakes and eligibilities for potential clientele and verify completeness and accuracy of documents.
  • Serve as the main point of contact for all clients and relay client needs to the appropriate channels.
  • Participate in applicable meetings, trainings, conferences, etc. as required both internally and externally.
  • Remains culturally sensitive and respectful in all client and staff interactions.
  • Adheres to all client confidentiality requirements and standards, including updates of the shared Release of Information (ROI) to ensure that information is current and accurate.
  • Comfortable performing various projects in conjunction with day-to-day activities.
  • Ability to have a good relationship with diverse personalities, understanding, mature, and flexible.
  • Possess strong judgment, problem-solving and reasoning abilities.
  • Complete intakes and eligibilities for potential clientele and verify completeness and accuracy of documents.
  • Participate in applicable meetings, trainings, conferences, etc. as required both internally and externally.
  • Adheres to all client confidentiality requirements and standards, including updates of the shared Release of Information (ROI) to ensure that information is current and accurate.
  • Conducts urinalysis and breath testing of clients as needed.
  • Conducts community outreach on Champions services when needed.
  • Comply with all Champions policies and procedures, including workplace safety, reporting work-related injuries, Infection Control and preventing potential safety risks for staff, clients, and others.
  • Performs other duties as assigned.
Position Requirements
  • Experience: One (1) to three (3) years in a customer service focused environment. 1-3 years of experience with mental illness or other disabilities, preferred.
  • Priority will be given to applicants with 1-2 years of work experience in a school or treatment setting with clients with substance use, mental health, and criminal justice system involvement. Note: Personal lived experience may contribute to these years of experience. Examples of work experience that may count include but are not limited to: working in other peer-to-peer recovery programs or other psychoeducational program.
  • Education: BA in social work, psychology, or related field + 2 years' mental health experience; or AA in social work, psychology, or related field + 3 years' mental health experience and/or other relevant degree(s) and related experience may be substituted.
  • Other: Criminal background and school clearance required. Must maintain clearance throughout your employment.
  • Must have valid California Class C Driver's License; maintain a good safety record (verified by DMV at hire and periodically) and a reliable vehicle; proof of comprehensive auto insurance if driving personal vehicle. Must be able to drive their own vehicle for business purposes to other program locations in Kings and Tulare County.
  • Must be drug tested prior to hire, with drug test results negative for illegal drug use and marijuana.
  • Must pass background check (Live Scan Fingerprint - MANDATORY).
  • Must have TB clearance within 60 days prior to hire (MANDATORY).
  • First Aid and CPR certifications obtained within 30 days of employment and maintain current thereafter.
  • Must be willing to comply with various COVID prevention policies required by school districts, including vaccinations, face covering, etc.
  • Ability to understand and interpret information, follow instructions, and manage workflow.
  • Basic knowledge and skills with computer keyboarding and computer programs. Advanced office management practices and operating procedures.
  • Able to multi-task in a fast-paced environment, apply professional judgement in solving difficult issues, and to communicate in a clear, precise, and professional manner. Strong Interpersonal skills: ability to work effectively with people in a constructive manner within a community-based treatment setting.
  • Must have flexibility to work at least one night per week and weekend hours during scheduled client activities.
  • Applicant must submit appropriate background check clearance and be able to pass and maintain school clearances to provide services on campuses.
  • Bilingual (English and Spanish speaking) preferred.


Full-Time/Part-Time
Full-Time

Shift
Days

Position
Lead Care Manager (ECM)

Close Date

Exempt/Non-Exempt
Non-Exempt

Open Date
9/5/2023

About the Organization

This position is currently accepting applications.

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