IT Help Desk Technician L1

3 days ago


Irvine, United States Kura Sushi Full time

Kura Sushi USA is a publicly traded U.S. company established in 2008 as a subsidiary of Kura Sushi, Inc. We are an innovative and tech interactive Japanese restaurant chain serving up the ultimate eater-tainment dining experience with a combination of premium ingredients, advanced technology, and affordable prices to create a one-of-a-kind revolving sushi dining experience.

Come join the Kura Krew

We have and exciting opportunity for an IT Help Desk Technician to join our growing team. The IT Technician is responsible for the support of IT systems for restaurants and corporate staff of Kura Sushi USA, Inc. Reporting to the IT Manager, this position focuses on the support and maintenance of systems, software, and hardware.

This role is a hybrid role. The selected candidate must be able to come to the office in Irvine, CA on in office days and as needed to carry out necessary functions of the role.

ESSENTIAL DUTIES:

  • Repair systems and software for corporate and store integration
  • Evaluates existing applications and support technical changes
  • Supports and maintains project plans
  • Discusses work progress and obstacles with management, provides advice, and constructive feedback
  • Provides advice and counsel to restaurant staff and CSC members
  • Oversees and provides input to implementation life cycle, including, testing, and ongoing support for application systems in an environment of diverse development platforms
  • Implements solutions consistent with the architecture of business's systems and software
  • Maintains high ethical standards in the work place.
  • Complies and maintains confidentiality of all company policies and procedure.
  • Reports all IT issues and problems and makes recommendations to the Manager for solutions.
QUALIFICATIONS AND EDUCATION/EXPERIENCE
  • Bachelor's degree in computer science, business administration, or related field
  • Challenging sprit and good team player
  • Experience in restaurant/foodservice industries highly desired
  • Ability to work with operations management team
  • Continued education in computer science, business administration, or a related field
  • Experiences with global environment with English and Japanese languages

PAY RANGE: $26.00 - $28.00/hr. DOE.

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