We have other current jobs related to this field that you can find below

  • Front Desk Agent

    3 months ago

    Anchorage, United States Aloft Anchorage Full time

    Job DescriptionJob DescriptionFront Desk AgentThe Aloft Hotel Anchorage, managed by JL Hospitality Management, is looking for a Front Desk Agent. The Aloft Anchorage is going to be unlike anything the hotel industry in Alaska has ever seen before with its modern, open public spaces, live music-oriented W XYZ bar, unique guest rooms and high-tech meeting...

  • Room Attendant

    3 months ago

    Anchorage, United States Aloft Anchorage Full time

    Job DescriptionJob DescriptionRoom AttendantLocation: Aloft AnchorageThe Aloft Anchorage is seeking qualified individuals to join our Housekeeping team!Position Purpose:Responsible for the overall cleanliness of assigned room/suites. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards. The Benefits of Being Part of...

  • Front Office Manager

    2 months ago

    Anchorage, United States Aloft Anchorage Full time

    Job DescriptionJob DescriptionFront Office ManagerPosition Purpose:We are looking for someone with previous hospitality leadership experience, who has a modern and energetic take on the hotel industry and will be capable of developing and leading a front office team that will help bring this hotel to success! The Benefits of Being Part of OUR Family:*...

  • Front Office Supervisor

    2 months ago

    Anchorage, United States Aloft Anchorage Full time

    Job DescriptionJob DescriptionFront Office SupervisorPosition Purpose:The Front Office Supervisor is responsible for ensuring all guests are greeted promptly and with courteous service. The Front Office Supervisor is responsible for training of front desk associates, being proficient in our property management system, address guest complaints or issues, and...

  • Front Desk Agent

    3 months ago

    Anchorage, United States Marriott Anchorage Downtown Full time

    The Marriott Anchorage Downtown Hotel is looking for enthusiastic and friendly faces to join the front desk team. We need you to help make our guests stay brilliant!This is an excellent opportunity with potential for growth and personal development within the Hotel industry. This is a dynamic and fast paced work environment. The hotel has a full service...

  • Chief Engineer

    3 months ago

    Anchorage, United States Aloft Anchorage Full time

    Job DescriptionJob DescriptionChief EngineerPosition Purpose:This individual is responsible to maintain the entire hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, and related equipment in accordance with energy conservation and preventative maintenance programs. Ensure the upkeep of guest areas to maintain...

  • Front Desk Agent

    2 days ago

    Anchorage, United States Home2 Suites Anchorage Full time

    InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...

  • Front Desk Agent

    2 weeks ago

    Anchorage, United States Crestview Management, LLC Full time

    Front Desk Agent Location: Marriott Anchorage Downtown Job Description: The Front Desk Agent will be responsible for providing exceptional customer service to guests, checking them in and out of the hotel, answering phone calls and emails, and assisting with any guest requests or concerns. The ideal candidate will have excellent communication and...

  • Housekeeping Room Specialist

    6 days ago

    Anchorage, Alaska, United States Aloft Anchorage Full time

    Job OverviewPosition: Room AttendantLocation: Aloft AnchorageThe Aloft Anchorage is looking for dedicated individuals to enhance our Housekeeping department.Role Objective:Accountable for the overall sanitation and upkeep of designated rooms and suites. Identifies and reports maintenance issues to ensure rooms and suites meet established standards.Advantages...

  • Housekeeping Attendant

    5 days ago

    Anchorage, Alaska, United States Aloft Anchorage Full time

    Job OverviewPosition: Room AttendantLocation: Aloft AnchorageThe Aloft Anchorage is in search of dedicated individuals to enhance our Housekeeping department.Role Objective:The Room Attendant is accountable for maintaining the cleanliness and orderliness of designated rooms and suites. This role involves reporting any maintenance issues to ensure that all...

  • InnVentures Front Desk Agent

    3 days ago

    Anchorage, United States Home2 Suites Anchorage Full time

    InnVentures Overview Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation's largest REIT's and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history...

  • Front Desk Agent

    3 months ago

    Anchorage, United States Hilton Garden Inn Anchorage Full time

    Are you the one we are looking for? We want someone who embodies Hilton Values!H - Hospitality.I - Integrity.L - Leadership.T - Teamwork.O - Ownership.N - Now.Homewood Suites is looking for a Front Desk agent who is the first point of contact. They're responsible for checking guests in and out with a welcoming disposition, confirming group reservations and...

  • Banquet Supervisor

    1 month ago

    Anchorage, United States Aloft Anchorage Full time

    Job DescriptionJob DescriptionBanquet Supervisor Position Purpose:Our growing company is looking for a banquet supervisor. Assists the Events Sales Manager with the management, direction and organization of banquet operations to maximize profits through outstanding customer service.The Benefits of Being Part of OUR Family:* Medical, Dental and Vision...

  • Housekeeping Room Specialist

    3 hours ago

    Anchorage, Alaska, United States Aloft Anchorage Full time

    Job OverviewPosition Title: Room AttendantLocation: Aloft AnchorageThe Aloft Anchorage is in search of dedicated individuals to enhance our Housekeeping department.Role Objective:Accountable for the pristine condition of designated rooms and suites. Identifies and reports maintenance issues to ensure rooms and suites meet established standards.Advantages of...

  • Front Desk Supervisor

    3 months ago

    Anchorage, United States Home2 Suites Anchorage Full time

    InnVentures Overview: Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nations largest REITs and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history we...

  • Night Auditor

    2 days ago

    Anchorage, Alaska, United States Marriott Anchorage Downtown Full time

    Job Summary:The Marriott Anchorage Downtown is seeking a Night Auditor to join our team. As a Night Auditor, you will be responsible for preparing the hotel's books for the day's financial transactions, acting as a front desk agent on the night shift, and providing exceptional customer service.Key Responsibilities:Prepare the hotel's books for the day's...

  • Front Desk Agent

    1 month ago

    Anchorage, United States Courtyard Anchorage Airport Full time

    Job DescriptionJob DescriptionFront Desk AgentFull-time and Part-time positions availablePosition Purpose: Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to...

  • InnVentures Front Desk Supervisor

    3 days ago

    Anchorage, United States Home2 Suites Anchorage Full time

    InnVentures Overview Driven by an innovative, entrepreneurial spirit, InnVentures has a culture of building teams that produce winning results. We operate over 75 hotels in 20+ states for some of the Nation's largest REIT's and private real estate owners, in addition to a large portfolio of individual and family-owned hotels. Throughout our 40-year history...

  • Night Auditor

    3 months ago

    Anchorage, United States Marriott Anchorage Downtown Full time

    Night Audit ClerkFull-time/Night ShiftThe Anchorage Marriott Downtown, the only full-service property in Alaska is currently seeking a Night Auditor to join our team. We are a full-service Marriott brand in Alaska with 392 rooms located in downtown Anchorage. The hotel has a full-service restaurant, bar, room service, concierge lounge, exercise room, indoor...

  • Head of Engineering Operations

    6 days ago

    Anchorage, Alaska, United States Aloft Anchorage Full time

    Chief EngineerPosition Overview:The Chief Engineer is tasked with overseeing the comprehensive maintenance of the hotel infrastructure, which includes the building's structural integrity, mechanical systems, electrical systems, HVAC units, and associated equipment. This role is essential in ensuring energy efficiency and adherence to preventative maintenance...

Front Desk Agent Aloft Anchorage

2 months ago

Anchorage, United States Aloft Anchorage Full time

Front Desk Agent

** The Aloft Hotel Anchorage, managed by JL Hospitality Management, is looking for a Front Desk Agent. The Aloft Anchorage is going to be unlike anything the hotel industry in Alaska has ever seen before with its modern, open public spaces, live music-oriented W XYZ bar, unique guest rooms and high-tech meeting space. We are looking for someone with previous hotel experience, who has a modern and energetic take on the hotel industry, looking to build a career with an amazing team and will help bring this unique hotel to success.**

**
**

Position Purpose:

Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests.

**
**

The Benefits of Being Part of OUR Family:

  • Medical, Dental and Vision coverage

  • Life Insurance

  • Paid personal time off

  • Leadership and Management Training Programs

  • 401K Retirement Plan

  • A PATH for your future

  • Discounted room rates

  • A FUN PLACE TO WORK

  • Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.

ESSENTIAL FUNCTIONS

  • Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
  • Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
  • Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
  • Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
  • Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions.
  • Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested.
  • Empathize and listen to guest issues, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.

SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

  • Attempts to communicate with guest in guest's native language, if applicable.
  • Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
  • Van Driver associates when needed.
  • Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest.
  • Operate various office machines.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

  • Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
  • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
  • Ability to read, listen and communicate effectively in English, both verbally and in writing.
  • Ability to access and accurately input information using a moderately complex computer system.
  • Standing, bending, and stooping may be required.

**
**

NOTICE:

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities. Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment.

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.