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Customer Service Advocate II

1 month ago

Columbia, United States TEKsystems Full time

Customer Service Representative II Columbus, South Carolina ( 16.00 USD/hour) (Paid Training) Highlights of the job: · Industry: Customer Support · Employment Type: Contract to Hire · Schedule: Needs to be available between 8:00am- 6:00pm to receive a 8hour shift. · 8 weeks of training · Start Date: 8/5/2024. Working with an extensive client base, TEK systems is searching for experienced customer service representatives in South Carolina Benefits of this role: · Opportunity to work for one of the top Healthcare Organization in South Carolina · Helpful and supportive leadership and executives · Overtime available · Opportunity for growth A Day in the Role: · Makes and receives phone calls to exchange information to accomplish tasks. · Ensures effective customer relations by responding accurately, timely and courteously to telephone, written, web, or walk-in inquiries. · Responds to, research and/or assists with priority inquiries and special projects as required by management. · Maintains accurate records on complaints and/or other customer comments and makes recommendations for changes to management. Requirements: · Excellent verbal and written communication skills · Must have at least 3 years of customer service in a professional setting · Ability to handle high stress situations. · Problem solver/ de-escalation handler · Data Entry Experience Next Steps: · The Aston Carter recruiting team will reach out to you to discuss next steps in 10 business days. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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