We have other current jobs related to this field that you can find below
-
Customer Service Advocate II
23 hours ago
West Columbia, United States BlueCross BlueShield of South Carolina Full timeWe are currently hiring for a Customer Service Advocate II to join BlueCross BlueShield of South Carolina. In this role as a Customer Service Advocate II, you will provide prompt, accurate, thorough, and courteous responses to all complex customer in Customer Service, Advocate, Service, Processing, Retail, Healthcare, Customer, Management
-
Claims Customer Service Advocate II
1 month ago
West Columbia, United States BlueCross BlueShield of South Carolina Full timeWe have a job opening for the position of Claims Customer Service Advocate II at BlueCross BlueShield of South Carolina. In this role, your responsible for responding to customer inquiries. Inquiries may be non-routine and require deviation from stan Customer Service, Claims, Advocate, Processing, Service, Retail, Healthcare, Customer
-
Customer Service Advocate II
1 month ago
Columbia, United States Spectraforce Technologies Full timeTitle: Customer Service Advocate II Location: Columbia, SC, 29229 Duration: 4 months assignment Duties: Provides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. •60%...
-
Service Advocate II
6 days ago
West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full timePosition OverviewWe are seeking a dedicated Customer Service Advocate II to join our team at BlueCross BlueShield of South Carolina. In this role, you will play a crucial part in addressing customer inquiries and providing exceptional support.Key ResponsibilitiesRespond to a variety of customer inquiries, ensuring clarity and satisfaction.Utilize...
-
Customer Service Advocate II
3 days ago
Columbia, United States ASK Consulting Full time $15 - $16Job DescriptionJob Description"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".Job Title: Customer Service Advocate IILocation: Columbia SC 29229Duration: 03-04 Month Contract to hirePay Range is $15/hr. to 16/hr. on W2 Job description...
-
Claims Customer Service Advocate II
2 weeks ago
West Columbia, United States Spectraforce Technologies Full timeTitle: Claims Customer Service Advocate II Location : Columbia, SC, 29229 Duration: 7 months assignment Shift : Mon-Fri 8am -4:30pm Note: In person interviews. Training 6 weeks onsite. Medical background, office experience, customer service, previous call center experience Candidate would handle provider service calls, responding and answering any...
-
Claims Customer Service Advocate II
2 weeks ago
West Columbia, United States Spectraforce Technologies Full timeTitle: Claims Customer Service Advocate II Location: Columbia, SC, 29229 Duration: 7 months assignment Shift : Mon-Fri 8am -4:30pmNote: In person interviews. Training 6 weeks onsite. Medical background, office experience, customer service, previous call center experience Candidate would handle provider service calls, responding and answering any...
-
Customer Service Advocate II
1 month ago
West Columbia, United States BlueCross BlueShield of South Carolina Full timeProvides prompt, accurate, thorough and courteous responses to all customer inquiries. Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures. Performs research as needed to resolve inquiries. Description Wh Customer Service, Advocate, Service, Retail, Healthcare, Customer, Management
-
Customer Service Advocate I
3 weeks ago
West Columbia, United States Kelly Services, Inc. Full timeFinding a job that fits your lifestyle isnt always easy. Thats where Kelly comes in. Were seeking Customer Service Representatives to work at the largest employers in South Carolina. Sound good? Take a closer look below. Were here to help you fi Customer Service, Advocate, Service, Retail, Staffing, Customer
-
Client Advocate II
3 weeks ago
Columbia, United States Hansen Talent Group Full timeHansen Talent Group is hiring a Client Advocate II to work with a large enterprise in Columbia, SC. This is a hybrid opportunity and will require 2-3 days onsite/week. What you'll do: Responsible for establishing, building, and maintaining sustainable customer relationships. Ensures appropriate client communication, client focus, and client control of...
-
Client Advocate II
3 weeks ago
Columbia, United States Hansen Talent Group Full timeJob DescriptionJob DescriptionHansen Talent Group is hiring a Client Advocate II to work with a large enterprise in Columbia, SC. This is a hybrid opportunity and will require 2-3 days onsite/week. What you'll do:Responsible for establishing, building, and maintaining sustainable customer relationships. Ensures appropriate client communication, client...
-
FCMB Claims Customer Service Advocate II
1 month ago
West Columbia, United States BlueCross BlueShield of South Carolina Full timeResponsible for responding to routine correspondence and telephone inquiries pertaining to claims or appeals. Identifies incorrectly processed claims and completes adjustments and related reprocessing actions. Description Logistics: This position is Customer Service, Claims, Advocate, Processing, Service, Retail, Healthcare, Training
-
Claims Support Advocate II
6 days ago
West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full timePosition OverviewWe are seeking a Customer Service Advocate II to join our team at BlueCross BlueShield of South Carolina. In this role, you will play a crucial part in addressing customer inquiries and providing exceptional service.Key ResponsibilitiesRespond to a variety of customer inquiries with professionalism and accuracy.Utilize problem-solving skills...
-
Claims Customer Service Advocate
4 weeks ago
Columbia, United States Mindlance Full timeJob Title: Claims Customer Service Advocate Industry: Insurance Job Location: Columbia, SC Top 3/5 Skills: · Customer Service · Inbound/outbound call · Data Entry · Claims processing Job Responsibilities Responsible for responding to customer inquiries. Inquiries may be non-routine and...
-
Claims Customer Service Advocate
2 weeks ago
Columbia, United States Mindlance Full timeJob Title: Claims Customer Service Advocate Industry: Insurance Job Location: Columbia, SC Top 3/5 Skills: · Customer Service · Inbound/outbound call · Data Entry · Claims processing Job Responsibilities Responsible for responding to customer inquiries. Inquiries may be non-routine and require...
-
Customer Service Advocate II
4 days ago
Columbia, United States Spectraforce Technologies Full timeTitle: Customer Service Rep Location: Columbia, SC, 29229 Time: Monday through Friday (9:30am-6pm) Duration: 3 to 6 Months (Contract to Hire) Note : Onsite position only. Panel Interviews will be conducted via Microst teams. Training Hours - Monday-Friday 8:00am-4:30pm.. Training will be 4-6 weeks. Duties: Provides prompt, accurate, thorough and...
-
Customer Service Claims Specialist II
6 days ago
West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full timePosition OverviewWe are seeking a Customer Service Advocate II to join our team at BlueCross BlueShield of South Carolina. In this position, you will play a crucial role in addressing customer inquiries and providing exceptional service.Key ResponsibilitiesRespond to a variety of customer inquiries, ensuring clarity and satisfaction.Handle non-routine...
-
Customer Service Advocate
2 months ago
Columbia, South Carolina, United States PGBA, LLC Full timeSummaryWe have a job opening for the position of Customer Service Advocate I at Blue Cross Blue Shield of South Carolina. In this role, your responsibility will be to provide prompt, accurate, thorough, and courteous responses to all customer inquiries and perform research as needed to resolve inquiries.Why should you join the Blue Cross Blue Shield of South...
-
Customer Service Advocate II
4 weeks ago
West Columbia, United States US Tech Solutions Full timeJob Description: •Contract to hire,onsite position only •Direct hire role •Must be local candidates please have all candidates to sign the provided addendum along with their 1st and 2nd schedule choices. •No onsite cafeteria. Does have vending machines. •Dress code is business casual - no exceptions. •Will move to the Percival road or GPC...
-
Customer Service Advocate I
7 days ago
Columbia, United States Kelly Services Full timeFinding a job that fits your lifestyle isn’t always easy. That’s where Kelly® comes in. We’re seeking Customer Service Representatives to work at the largest employers in South Carolina. Sound good? Take a closer look below. We’re here to help you find something great that works for you—so you won’t miss a moment of what really matters...
![Spectraforce Technologies Inc](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advocate II
1 month ago
Title: Customer Service Advocate II
Location: Columbia, SC, 29229
Duration: 4 months assignment
Duties:
- Provides prompt, accurate, thorough and courteous responses to all customer inquiries.
- Inquiries may be non-routine and require deviation from standard screens, scripts, and procedures.
- Performs research as needed to resolve inquiries.
- •60% Ensures effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries.
- Handles situations which may require adaptation of response or extensive research.
- Accurately documents inquiries.
- •15% Initiates or processes adjustments or performs other research as needed to resolve inquiries.
- Coordinates with other departments to resolve problems.
- Responds to, researches and/or assists with priority inquiries and special projects as required by management.
- •10% Provides feedback to management regarding customer problems, questions and needs.
- Maintains accurate records on complaints and/or other customer comments, and makes recommendations for changes to management.
- Follows through on complaints until resolved or reports to management as needed.
- •10% Maintains basic knowledge of quality work instructions and company policies.
- Assists with process improvements through the recommendation of changes in procedures and techniques discovered during daily operations.
- Maintains all departmental productivity, quality, and timeliness standards.
- •5% Assist with the training of new employees and cross training of coworkers.