Program Specialist IV

3 weeks ago

Austin, United States Texas Department of Aging & Disability Services Full time
Job Description:
Program Specialist IV

Under the general direction of the Manager for the Medication Data and Analysis (MDAG), works independently and collaboratively to plan, develop, design, coordinate, implement, conduct and evaluate training programs, workshops and special projects on HIV database application software and processes. Designs and develops curricula based on needs assessments and adult learning theory. Develops, revises and provides training and educational materials and support to DSHS-funded HIV/STD contractors and THMP participating pharmacies with a focus on HIV database application software and processes. Conducts needs assessments and creates curricula, functional test plans, reports, memoranda, correspondence, teaching aids, website content, and other written documents. Plans, promotes, implements and delivers customized training when needs assessment determines training is necessary. Coordinates with DSHS software application administrators and program consultants to ensure regional needs are covered in training. Participates in special projects and may represent the agency on committees and special projects. Serves as the training liaison for software application administrators and Administrative Agencies to coordinate training needs assessments and assist contractors in obtaining desired training and technical assistance (TA) through referral and/or customized curriculum or TA development. Works under general direction with extensive latitude for the use of initiative and independent judgment. Essential Job Functions:
(25%) Assists in development, collection, writing, testing, teaching, and dissemination of use cases and functional test plans for current software application

(25%) Plans, develops, coordinates, implements, delivers and evaluates training programs and technical assistance for DSHS employees, contractors, participating pharmacies, and public and private health care professionals. Training courses include (but are not limited to): federal and state mandates as they apply to software applications and database functionality; best practices of data management; data hygiene, upkeep, and archiving; software application training; requirements gathering; reporting for federal and state grants; business process enforcement; security/privacy policy compliance; Protected Health Information (PHI) and Health Insurance Portability and Accountability Act (HIPAA) updates.

(15%) Provides follow-up technical assistance and quality assurance to contractors, providers, and Administrative Agencies by direct observation, coaching, constructive feedback, and support.

(15%) Conducts needs assessments and delivers customized courses in response to needs identified by supervisors, regional staff, local health department staff, pharmacies, area planning bodies, and/or other DSHS programs including courses addressing the needs of special client populations, clinicians, case managers, and outreach workers. Maintains current live and on-line courses available.

(10%) Acts as training liaison with Administrative Agencies to coordinate training needs assessments and assist contractors in obtaining desired training and technical assistance through referral and/or customized curriculum in order to meet the needs of staff and clients.

(10%) Prepares or assists in the development of correspondence, memorandums, grant applications, budgets and related reports, policies and procedures. Participates on committees and special projects as directed. Other duties as assigned to support agency efforts
Knowledge Skills Abilities:
•Research methods used in developing assessment tools, curricula and program evaluation
•Adult education principles, principles of public health and program planning
•Audio/visual hardware/software needed to produce and deliver curricula
•Quality assurance and improvement techniques
Skills in:
•Software application training
•Translation of technical information into user-friendly language
•Use case development
•Strong communication/writing, and form creation
•Facilitation and training
•Curriculum development
•Clear and effective oral and written communication skills with application users of varying skill and knowledge
•Developing and maintaining effective working relationships with staff, contractors, and other organizations/agencies
Ability to:
•Disseminate prioritized information to network of users
•Write and manage Intranet content for application group
•Research and write curriculum, contribute to agency policies
•Plan and organize work
•Adapt presentations to meet various audience sizes and knowledge levels
•Define specific goals and objectives to prioritize work
•Develop, implement and evaluate policies and procedures
•Apply and interpret government policies, procedures, laws and standards
•Identify problems and create logical solutions, analyze and interpret data
•Effectively set up training room (move tables, chairs, boxes of training materials, and audio visual equipment
•

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