We have other current jobs related to this field that you can find below
-
IVR Developer
3 weeks ago
Austin, United States VeeRteq Solutions Inc. Full timeJob DescriptionJob DescriptionWe are seeking a skilled IVR Developer with expertise in VXML, GDF, IVR, Cyara, outbound, inbound, Avaya, Genesys, and Nuance technologies. The successful candidate will be responsible for designing, developing, and maintaining interactive voice response (IVR) systems to enhance customer experience and streamline operations. Key...
-
IVR Engineer
3 weeks ago
Austin, United States Envision Technology Solutions Full timeJob DescriptionJob DescriptionJob Title:- IVR Engineer Location:- Austin, TXJob Type:- Contract - Rate : $52 On-SiteJob Description:-Key Responsibilities:Design and Development:o Design and develop IVR applications using VXML and GDF.o Integrate IVR solutions with backend systems and databases using Java and SQL.o Develop call flows for inbound and outbound...
-
IVR Developer
3 weeks ago
Austin, United States Zortech Solutions Full timeJob DescriptionJob DescriptionRole: IVR Developer Location: Austin TX - Onsite Duration: 6+ Months Job Description: We are seeking a skilled IVR Developer with expertise in VXML, GDF, IVR, Cyara, outbound, inbound, Avaya, Genesys, and Nuance technologies. The successful candidate will be responsible for designing, developing, and maintaining interactive...
-
Genesys FreeSWITCH Expert with IVR
4 weeks ago
Austin, Texas, United States VTekis Consulting LLP Full timeJob Description** Key Responsibilities:**** FreeSWITCH Development and Maintenance:**Design, implement, and maintain FreeSWITCH-based telephony systems.Optimize and troubleshoot FreeSWITCH configurations for performance and reliability.Develop custom modules and applications within FreeSWITCH.** IVR System Design and Integration:**Design and deploy IVR...
-
Senior Quality Assurance Analyst
1 day ago
Austin, Texas, United States ACL Digital Full timePosition: Senior Quality Assurance AnalystLocation: RemoteJob Overview:We are seeking a highly skilled Senior Quality Assurance Analyst with extensive experience in testing and validating contact center solutions. The ideal candidate will possess a strong background in Genesys Cloud Testing and IVR Testing.Key Responsibilities:Minimum of 5 years of relevant...
-
Senior Quality Assurance Analyst
7 days ago
Austin, Texas, United States ACL Digital Full timePosition: Senior Quality Assurance AnalystLocation: ACL DigitalRole Overview:We are seeking a highly skilled Senior Quality Assurance Analyst with extensive experience in testing and quality assurance processes. The ideal candidate will possess a deep understanding of Genesys Cloud and IVR testing methodologies.Key Responsibilities:Demonstrate a minimum of 5...
-
Senior Quality Assurance Analyst
1 day ago
Austin, Texas, United States ACL Digital Full timePosition: QA Analyst Level IIILocation: Austin, TX (Onsite)Job Overview:We are seeking a skilled QA Analyst Level III to enhance our quality assurance processes. The ideal candidate will possess a robust background in testing methodologies and experience with Genesys Cloud. Below are the key responsibilities and qualifications:Experience: Minimum of 5 years...
-
Senior Quality Assurance Analyst
1 day ago
Austin, Texas, United States ACL Digital Full timePosition: QA Analyst Level IIILocation: Austin, TX (Onsite)Job Overview:We are seeking a highly skilled QA Analyst Level III with a robust background in quality assurance and testing methodologies. The ideal candidate will possess:Over 5 years of experience in quality assurance.Proven expertise in Genesys Cloud Testing.Experience in IVR Testing and Genesys...
-
Senior Quality Assurance Analyst
6 days ago
Austin, Texas, United States ACL Digital Full timePosition: Senior Quality Assurance AnalystLocation: ACL DigitalRole Overview:The Senior Quality Assurance Analyst will play a crucial role in ensuring the quality and performance of our Contact Center solutions. This position requires a deep understanding of testing methodologies and tools, particularly within the Genesys environment.Key...
-
Senior Quality Assurance Analyst
7 days ago
Austin, Texas, United States ACL Digital Full timePosition: Senior Quality Assurance AnalystLocation: ACL DigitalRole Overview:We are seeking a highly skilled Senior Quality Assurance Analyst with extensive experience in the field of quality assurance, particularly within contact center technologies. The ideal candidate will possess a robust background in testing and validation, ensuring the delivery of...
-
QA Analyst Level III
3 months ago
Austin, United States ACL Digital Full timeTitle: QA Analyst Level III Location: Austion, TX (Onsite) Job Description: Job Description: Need 5+ years of exp. Genesys Cloud Testing experience Required IVR Testing, Genesys Testing experience Required Prefer to have experience in Genesys cloud testing. Working experience validating various Contact Center components related to voice, email, and work...
-
Telephony Solutions Engineer
7 days ago
Austin, Texas, United States Envision Technology Solutions Full timeJob OverviewPosition Title: IVR EngineerLocation: Austin, TXEmployment Type: Contract - Rate: $52Key ResponsibilitiesApplication Design and Development:Craft and implement IVR applications utilizing VXML and GDF.Connect IVR solutions with backend systems and databases through Java and SQL.Formulate call flows for both inbound and outbound IVR systems.Testing...
-
Telephony Solutions Engineer
6 days ago
Austin, Texas, United States Envision Technology Solutions Full timeJob OverviewPosition Title: IVR EngineerLocation: Austin, TXEmployment Type: Contract - Rate: $52Work Arrangement: On-SiteKey ResponsibilitiesDesign and Development:Craft and implement IVR applications utilizing VXML and GDF technologies.Connect IVR solutions with backend systems and databases through Java and SQL.Create call flows for both inbound and...
-
Business System Analyst
7 days ago
Austin, United States ACL Digital Full timeTitle: Business System Analyst / Technical Analyst Location: Preferred: Austin, TX / Can go with a remote candidate in US as well if candidate is really strong, but preference is onsite Austin, TX Bill Rate : $82.47/hr Duration: Long Term Job Description: Gather and define requirements/solutions for Contact Center solutions Interact with stakeholders to...
-
FreeSWITCH Expert
2 months ago
Austin, United States Tech Mahindra Full timePosition: FreeSWITCH Expert with IVR and Genesys Integration ExperienceLocation: Austin, TXAbout the Role:We are seeking a highly skilled FreeSWITCH Expert with experience in Interactive Voice Response (IVR) systems and Genesys integration. The ideal candidate will have a deep understanding of telephony systems, VoIP protocols, and a proven track record of...
-
FreeSWITCH Expert
2 months ago
Austin, United States Tech Mahindra Full timePosition: FreeSWITCH Expert with IVR and Genesys Integration ExperienceLocation: Austin, TXAbout the Role:We are seeking a highly skilled FreeSWITCH Expert with experience in Interactive Voice Response (IVR) systems and Genesys integration. The ideal candidate will have a deep understanding of telephony systems, VoIP protocols, and a proven track record of...
-
Telecommunications Engineer
4 weeks ago
Austin, United States Tech Mahindra Full timeGreeting!We are looking for Telecom Engineer in Austin, TXDay 1 onsite ( 3 days a week hybrid)Make sure you update LinkedIn details on resumeWe are seeking a highly skilled FreeSWITCH Expert with experience in Interactive Voice Response (IVR) systems and Genesys integration. The ideal candidate will have a deep understanding of telephony systems, VoIP...
-
Telecommunications Engineer
4 weeks ago
Austin, United States Tech Mahindra Full timeGreeting!We are looking for Telecom Engineer in Austin, TXDay 1 onsite ( 3 days a week hybrid)Make sure you update LinkedIn details on resumeWe are seeking a highly skilled FreeSWITCH Expert with experience in Interactive Voice Response (IVR) systems and Genesys integration. The ideal candidate will have a deep understanding of telephony systems, VoIP...
-
VoIP Systems Architect
6 days ago
Austin, Texas, United States Tech Mahindra Full timeOverview:We are in search of a Telecommunications Engineer to join our dynamic team at Tech Mahindra.Work Arrangement:This position requires onsite presence for three days a week, with a hybrid work model.Role Summary:The ideal candidate will possess extensive expertise in FreeSWITCH and Interactive Voice Response (IVR) systems, alongside proficiency in...
![eTeam](https://media.trabajo.org/img/noimg.jpg)
IVR Analyst
2 months ago
Partner with internal business teams (IVR Domain) to define business processes and associated system requirements.
Participate in systems implementation projects (i.e. requirements documentation, systems configuration, test documentation and execution, issue identification and resolution).
Plan, prioritize, and deliver systems enhancements.
Support and upgrade implemented systems.
Minimum qualifications:
MS in Computer Science or related field.
5+ years of relevant hands on work experience. Knowledge of Finance domain is a plus
Knowledge in IVR tools and technologies.
Development experience using Java or Javascript is a plus
Successful track record in working with cross-functional engineering teams.
Excellent interpersonal and communication skills, strong analytical skills, and ability to deal with ambiguity in a rapidly changing business environment.