Dispatcher

3 weeks ago


Redondo Beach, United States Ottimo Resources Full time
  • Answering phones professionally and timely
  • Answering email requests professionally and timely
  • Providing general customer service
  • Research of shipments for Corporate/Accounting requests/reports
  • Communicate charges with accounting when outside vendors are used
  • Understanding TSA regulations
  • Develop pickup/delivery routes and maintain contact with drivers throughout the day
  • Modify daily routes to accommodates the needs of customers
  • Act as a communication liaison between customers, drivers, sales, and company facilities
  • Cultivate strong relationships with drivers and customers
  • Scheduling of residential pickups
  • Able to work overtime and weekend on call rotations
  • Other duties assigned deemed necessary by the Cartage Supervisor

Requirements:

  • Bilingual (Spanish/English) is a PLUS
  • Must have dispatch experience and be familiar with the So Cal area
  • Multitasker, there are heavy call, email, and workload volumes
  • OT and flexible schedule
  • Good customer service skills


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