Current jobs related to Information Technology Support Engineer - Denver - AVASO Technology Solutions
-
Denver, Colorado, United States General Dynamics Information Technology Full timePosition Overview:Join General Dynamics Information Technology as a Video Teleconferencing (VTC) and Audio-Visual (AV) Solutions Engineer. In this role, you will lead operational initiatives and oversee the implementation of innovative solutions to enhance service delivery while aligning with the technical roadmap.Program Support:This position supports...
-
Technical Support Engineer
4 days ago
Denver, Colorado, United States Alerio Technology Group Full timeJob OverviewPosition: Technical Support EngineerRole Summary: Deliver comprehensive technical assistance to educators, administrative personnel, and students within a K-12 educational framework.Key Responsibilities:Manage typical desktop support inquiries while offering guidance on Google Classroom tools, Chromebooks, and both Windows and Mac-based...
-
Denver, Colorado, United States General Dynamics Information Technology Full timeVideo Conferencing and Audio-Visual Solutions EngineerJoin General Dynamics Information Technology as a Video Conferencing and Audio-Visual Solutions Engineer. In this role, you will provide strategic leadership and oversight in the deployment of innovative solutions aimed at enhancing service delivery while executing the N&NC technical roadmap.This position...
-
Senior Developer
7 days ago
Denver, United States United Airlines Full timeDescription Theres never been a more exciting time to join United Airlines. Were on a path towards becoming the best airline in the history of aviation. Our shared purpose Connecting People, Uniting the World is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the...
-
Head of Information Technology
3 days ago
Denver, Colorado, United States National Jewish Health Full timePosition OverviewFacility: National Jewish Health - Main CampusDepartment: Information Services & TechnologySchedule: Full Time - Day ShiftRole SummaryThe Chief Information Officer is responsible for overseeing and enhancing the efficient utilization of information technology across the organization. This role involves developing technology strategies in...
-
Head of Information Technology
1 week ago
Denver, Colorado, United States Acord (association For Cooperative Operations Research And Development) Full timePosition OverviewThe Chief Information Officer (CIO) is responsible for directing and enhancing the strategic utilization of information technology across the organization. This role involves collaborating with other executives to formulate and implement technology strategies that align with the organization's goals. The CIO provides visionary leadership for...
-
Head of Information Technology
4 days ago
Denver, Colorado, United States Acord (association For Cooperative Operations Research And Development) Full timePosition OverviewThe Chief Information Officer (CIO) is responsible for directing and enhancing the strategic utilization of information technology across the organization. This role involves collaborating with executive leadership to formulate and implement technology strategies that align with the organization's objectives. The CIO will provide visionary...
-
Information Security Officer
20 hours ago
Denver, Colorado, United States Hispanic Technology Executive Council Full timeAbout the RoleThe Senior Cybersecurity Risk Manager will be a key member of the Hispanic Technology Executive Council's (HTEC) Information Security team, responsible for partnering with leaders to balance the needs of the business while ensuring information security and organizational risks are appropriately identified and managed to drive uncompromising...
-
Information Technology Support Specialist
1 week ago
Denver, Colorado, United States Solari Corp Full timePosition Overview:The IT Support Specialist will deliver technical assistance to oversee, monitor, and sustain all IT infrastructures, emphasizing hardware management and application support.Key Responsibilities:Respond promptly to all helpdesk inquiries, ensuring that user experiences related to IT challenges are addressed efficiently and...
-
Linux Support Engineer
4 weeks ago
Denver, United States Stand 8 Technology Services Full timeSTAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan. The Linux Support Engineer will partner with leadership on day-to-day operations, including VM deployment, OS access tickets, OS/VM...
-
Linux Support Engineer
2 months ago
Denver, United States STAND 8 Technology Services Full timeSTAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan. The Linux Support Engineer will partner with leadership on day-to-day operations, including VM deployment, OS access tickets, OS/VM...
-
Linux Support Engineer
3 months ago
Denver, United States STAND 8 Technology Services Full timeSTAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan. The Linux Support Engineer will partner with leadership on day-to-day operations, including VM deployment, OS access tickets, OS/VM...
-
Linux Support Engineer
3 months ago
Denver, United States STAND 8 Technology Services Full timeSTAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan. The Linux Support Engineer will partner with leadership on day-to-day operations, including VM deployment, OS access tickets, OS/VM...
-
Linux Support Engineer
1 week ago
Denver, United States STAND 8 Technology Services Full timeSTAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan. The Linux Support Engineer will partner with leadership on day-to-day operations, including VM deployment, OS access tickets, OS/VM...
-
Linux Support Engineer
2 weeks ago
Denver, United States STAND 8 Technology Services Full timeSTAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan. The Linux Support Engineer will partner with leadership on day-to-day operations, including VM deployment, OS access tickets, OS/VM...
-
Linux Support Engineer
2 weeks ago
Denver, United States STAND 8 Technology Services Full timeSTAND 8 provides end to end IT solutions to enterprise partners across the United States with offices in Los Angeles, New York, New Jersey, Atlanta and more, including internationally in Mexico, India and Japan. The Linux Support Engineer will partner with leadership on day-to-day operations, including VM deployment, OS access tickets, OS/VM...
-
Information Technology Analyst
1 week ago
Denver, Colorado, United States Contact Government Services, LLC Full timePosition Title: Technical Analyst (Data Analytics) Employment Type: Full-Time, Experienced Department: Legal/ Information Technology Contact Government Services, LLC is in search of a Technical Analyst to enhance our team, focusing on a comprehensive technical support initiative for a significant Federal agency. We are dedicated to assembling driven, highly...
-
Intern Information Technology
2 months ago
Denver, United States teamworkonline Full timeDepartment: Information TechnologyBusiness Unit: KSELocation: Denver, COReports To: Director, Cloud TechnologiesEmployment Type: Full Time Hourly/Non-ExemptSupervisor Position: No_____________________________________________________________________________________Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding...
-
Vice President of Information Technology
1 week ago
Denver, Colorado, United States National Jewish Health Full timePosition OverviewAs the Vice President of Information Technology, you will be responsible for overseeing and enhancing the effective utilization of information technology across the organization. You will collaborate with other executives to develop and implement technology strategies that align with organizational goals.Your role will include providing...
-
Senior Information Security Officer
1 month ago
Denver, United States Hispanic Technology Executive Council Full timeAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates...
Information Technology Support Engineer
2 months ago
AVASO Technology Solutions is currently seeking an IT Support Engineer with a passion for the IT area.
As an AVASO employee, you will be part of a global organization that provides IT Services to big national as well as international clients across multiple industries.
We are an IT solution provider with coverage in more than 170 countries as well as global distribution capabilities. We have a proven track record of success in providing best-of-breed technology solutions to enterprises of all sizes, including some of the world's largest brands.
AVASO offers you an excellent growth opportunity with a strong global company and good money.
Website:-
Position: Information Technology Support Engineer (Freelancer IT Support Engineer - L1/L2)
Location: Denver, CO
Position type: Part-Time Contract Role
Note:- It's an onsite Support role. Traveling will be there. Travel costs will be provided.
Freelance Work: You will work on your own like a self-employed and you will get paid only for the hours OR days you work on the customer's site.
Freelance work Process (step by step):
- Whenever our customer needs any help related to Desktop / Network Support L1 and L2 in your area, our team (Help Desk Team) will contact you over email OR by phone call / WhatsApp.
- Then our representative (Help Desk Agent) will brief you about the problem at the customer site.
- You can accept OR decline the ticket as per your availability. If you decline the ticket, then we will get back to you with another ticket in the future.
- If you accept it, then you need to visit our customer site with a few tools like a laptop with Windows 10, a few cables, one USB drive, and a strong internet connection, etc.
- Tool requirement depends on the problem/ticket.
The IT Support Specialist Level 2 - Desktop Technician will provide day to day local\Onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Centre. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 2-3 years' experience in Windows Desktop support.
Position Responsibilities and Functions
- Provide first/second level contact and problem resolution for customer issues.
- Work with Third Party Vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application.
- Should have basic knowledge of Mac operating system, to support Apple pc users.
- Install, upgrade, support and troubleshoot for printers, computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, printers.
- Performs remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment.
- Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
- Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms.
- This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
Candidate Required Minimum Qualifications and Skills
- Bachelor's degree or equivalent in Computer Science or related field.
- CompTIA A+, Microsoft Certified Professional (MCP) or better.
- Minimum of 18 months years of IT experience.
- Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems.
- Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory.
- Proven analytical, troubleshooting, and problem-solving skills.
- Proven ability to multi-task, effectively determine priorities and meet SLA's.
- Excellent communication relationship-building and internal customer service skills.
- Adaptable and flexible in a fast-changing industry and work environment.
- Willing to work off-hours and weekends when required for projects or emergency support.
- In addition, the IT Support Specialist Level 2 Technician will mentor and assist Band 1 technicians in their work and provide support to Band 3 Engineers in resolving tickets.
Examples of Tickets:
Hardware recovery
Router installation
Windows Update, Config, and upgrade
Smart hand support
Router / Switch IP Config
