Business Development Specialist

13 hours ago

Wilmington, United States SERVPRO of BrandywineWilmington Full time

Benefits:

401(k) matching

Bonus based on performance

Company car

Company parties

Competitive salary

Dental insurance

Flexible schedule

Free uniforms

Health insurance

Paid time off

Vision insurance

SERVPRO of Wilmington (Team Mehan/Brown) is looking to HIRE In search for someone who loves to work with people and provide services that helps people when bad situations turn into disasters. Someone who enjoys building relationships, expanding their network, running/planning/attending events.

Marketing Representatives are tasked with building relationships within our community. Representatives are to work with influence centers, helping organizations plan for disaster and being involved in the community through service, networking, and events. The opportunities to work with and on social media and technology are plentiful. This job will give you a creative and customizable job schedule backed with a outlined job roles and responsibility.

You’ll work a traditional Monday - Friday schedule most weeks, but will be expected to attend professional events (e.g. golf tournaments, Fundraiser, etc.) and assist with pursuing leads after hours as necessary. Services We Provide at Servpro Wilmington: Fire Damage Restoration, Water Damage Restoration, Mold Remediation, Odor Control, Biohazard and Trauma Crime Scene Cleaning, Duct Cleaning, General Cleaning, Reconstruction.

Primary Responsibilities:

Bring in work for commercial and residential buildings damaged by water, fire, mold, biohazard, emergency or reconstruction

Lead marketing initiatives, come up with ideas to drive attention or engagement online or in the community

Make sales by building relationships with business prospects in the Insurance Industry. You will focus on strengthening our presence with Insurance Agents and Insurance companies.

Understand the competitive advantages of using SERVPRO and gain the ability to effectively educate clients and customers about brand benefits

Prepare a business development plan based on past performance and franchise growth objectives to meet and/or exceed planned revenue and activities goals for the business development team

Build, maintain, and strengthen client relationships with contacts in our sales territory and seek to develop new prospects and leads to ensure revenue growth by developing long-standing business relationships.

Complete annual marketing needs assessment, including planning the number of CE classes, lunch-and-learns, scheduling the budget, hosting and attending community events, attend professional organizations, active presence at local and regional associations, attend trade show events, maintaining assigned databases, and developing action plans for business decision make

Develop marketing initiatives and budget to create an annual marketing plan

Executing sales routes with clear objectives and documenting your progress

Pursuing leads after hours when disaster strikes to offer relief and assistance

Completing Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation

Monitoring and follow up on all assigned jobs, ensuring customer needs are met

Provide marketing and sales referral source and follow-up

Provide brand and marketing coordination, including advertisement placement and tracking

Maintain key account target list and provide research

Coordinate with our remote vendor for newsletters and e-blast coordination

Compile and maintain decision-maker information and identify “Target 25” (Top 25 prospects to develop into clients)

“Hunting” = Researching, and identifying qualified prospects.

“Farming” = Maintaining assigned contact lists and detailed records in our CRM

Additional tasks as directed by the Director of Sales Operations.

Work with and find COI's (Center of Influence) = Insurance Adjusters, Insurance Agents, Property Managers, Plumbers, etc. to name a few.

Position Preferred Requirements (RIGHT PERSON IS TRAINABLE):

Driver’s license

Customer service, interpersonal skills, presentation, Excellent communication written and verbal skills, sales driven personality, follow-through, independence, Excellent organization skills and strong attention to detail

Bachelor’s degree in marketing or business or equivalent experience preferred

Strong process and results driven attitude

Experience in the cleaning, restoration, or insurance industry is preferred

Proven sales experience -preferably in restoration (fire, water) and or Insurance business--huge plus

Outside sales experience

High-energy approach to relationship building

Experience in building a strong team with tangible leadership skills

Strong process and results driven attitude

Proven Marketing/sales experience -preferably in restoration (fire, water) and or Insurance business--huge plus

Prior experience with the Insurance, Property management, Real Estate and or Hotel/Hospitality Industry

Ability to successfully complete a Servpro required background check and drug screen subject to applicable law.

SERVPRO Team Mehan/Brown offers:

Career Progression

Professional Development

Health Insurance - Medical, Dental, Vision (Multiple Plans)

401K Benefits + Matching

Vehicle/Fuel Allowance

Base Salary with High Commission Potential

Bonus/Gifts

PTO policy

Training & Development

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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