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Resident Service Coordinator

4 months ago

Muskegon, United States Trinity Health Full time

Employment Type: Full time Shift: Day Shift Description: Resident Services Coordinator at The Oaks responsible for coordinating the independent living supportive services. This includes monitoring and scheduling of supportive services and assisting with changes in services as requested by the resident. As Resident Services Coordinator you are delegated the administrative authority, responsibility and accountability necessary for carrying out your assigned duties. Consistently deliver outstanding customer service to residents, families, patrons and partners who live, visit and do business within the Community. MINIMUM QUALIFICATIONS High School Diploma or equivalent. Previous experience working as a direct care worker with the geriatric population preferred. Must possess superior customer service skills and professionalism. Must possess outstanding verbal and written communication skills. Possesses interpersonal and relationship building skills to work in a cross-functional team as well as the ability to work with residents based on their cognitive ability. Self-starter, highly motivated with a high productivity level. Possesses a high degree of personal accountability, responsibility and strong decision making abilities. Must possess the ability to plan and organize. Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran