Business Systems Analyst 3

*** | SUPPLEMENTAL LABOR MANAGEMENT OFFICE

DDITIONAL POSITION INFORMATION

Title & Level

Business Systems Analyst 3

Location

Vancouver, WA

Specialty

N/A

Telework Eligible?*

Yes

Organization

TTBG

Number of Days Onsite per Week*

3 days per 2-week federal pay period.

Hours

Full-Time, up to 40 hours

dditional Information*

dditional onsite work may be required during training or as requested due to workload.

Overtime

5% anticipated

On-Call

No

Travel

Up to 5% meetings and trainings

FN Status

NOT open to Foreign Nationals

Investigation Type

SF-85P, Questionnaire for Public Trust Positions: Candidate must be able to pass this background investigation in order to qualify for and/or retain this position.

*Current telework and onsite support is based on BPA's requirements. This schedule is subject to change as BPA's telework policies and onsite workload requirements evolve.

OVERVIEW

Position

This Business Systems Analyst (BSA) 3 position serves Transmission Technology Program Management & Governance (TTBG) as an analyst for the development and implementation of varied and complex Programs for Transmission systems used in control of the Bulk Electric System (BES) in close collaboration with technical subject matter experts throughout. This position also provides analytical support to the entire Program Management team working closely with internal and external Transmission Technology (TT) customers and provides business process development and support, aligned with *** (BPA) and organizational goals, priorities, and any Key Strategic Initiatives (KSIs). This position concentrates on collecting and analyzing data, analyzing workflows, and developing information and documents that supports process analysis and decision-making frameworks through the completion of assessments and documentation for regulatory compliance and audit review. The BSA works with internal business stakeholders and facilitates gathering and analyzing information using standard tools and approaches or developing new when needed to clarify business operations and functions, documents and maps current and future states, performs gap analysis, identifies solution alternatives, evaluates the alternatives, provides weighted recommendations and develops / drafts associated processes and procedures for management approved direction.

Organization & Culture

The Program Management and Governance (TTBG) team implements and maintains regulatory cyber security requirements (FISMA and CIP) applicable to Transmission Services' information and cyber systems used to operate, control and protect the transmission system. The team consists of contract personnel with federal employees in the team leadership role and performs a wide variety of IT/OT business and compliance tasks in a collaborative environment with multiple stakeholders and various sponsors. As such, the ability to perform detailed work to deadlines, develop/maintain good working relationships under time pressure, and communicate verbally and in writing (completely, clearly, and succinctly) across multiple organizations is vital. The team follows a compliance calendar that has a standard cadence but may require additional effort for occasional emergency work and special data requests as well. This position may be required to work overtime and/or non-core hours as circumstances warrant. The successful candidate will be expected to use initiative, originality and ingenuity based on experience to plan and accomplish assigned tasks under general supervision.

POSITION RESPONSIBILITIES

Note: All official drafts, documents, and recommendations, as listed below, must be reviewed, finalized, and approved / accepted by appropriate BPA manager or other federal personnel with the authority to do so.

Reliability Compliance

Provide monitoring, review, analysis, and support for the Program Management Program - verifying compliance evidence is collected in a timely manner and that information is reliable, consistent, and useful, providing recommendations for improvement as necessary.

Serve as a technical subject matter resource and primary process point of contact for the organization.

Provide recommendations to management to mitigate, comment on, or provide further review for North American Electric Reliability Corporation (NERC) and Western Electricity Coordinating Council (WECC) proposed rulemaking and policies.

Utilize TT's library publishing process to verify documentation is up-to-date and of adequate quality; perform data tracking. Provide recommendations for changing/enhancing organization and information navigation in TT's library structure.

Identify and engage subject matter experts regarding compliance and conclusion of assessments for completion set by current timetables for regulatory compliance.

Draft and recommend processes and procedures to support NERC Mandatory Reliability standards and Department of Energy (DOE) National Institute of Standards and Technology (NIST), and Federal Information Security Modernization Act (FISMA) requirements for review and approval by BPA management. Final documents will be reviewed and approved by BPA staff.

ssist in development of training materials and job aids to support Program Management,

Support the development of business systems process documentation necessary for reporting and audit requirements.

Provide quality assurance support to verify that vetted and established compliance standards and guidelines are followed, alert BPA manager of any noted concerns or potential issues.

Provide support to NERC annual certification process and any other spot audits or compliance requests.

Support the development of documentation necessary for reporting and audit requirements.

Draft and recommend procedures to accomplish reliability compliance tasks for review and approval by BPA management. Assist BPA managers with the promotion and implementation of approved recommendations and/or adopted procedures.

Provide support to BPA management / BPA staff in audits by providing technical expertise, data call response coordination, and data gathering.

Program Management Support

Perform analysis of data and presenting actionable information and metrics for the Program Management Team.

Draft documentation for user and operational manuals.

Build business intelligence objects and reports from various source systems.

nalyze solutions and business practices for efficiency and effectiveness. Based on the analyses, initiate continuous improvement initiatives.

Draft and maintain performance metrics on the quality of provided services.

Establish and maintain dashboards and internal reports used by the organization to report on service status.

Maintain, optimize, and enhance compliance repositories to include CIP and FISMA standards.

Data Call and Survey Coordination

Provide direct support for data calls and industry surveys. This may entail review and analysis of existing documentation and any new/changing requirements, enlistment of appropriate subject matter expert input, and drafting of responses

Organize, monitor, review, and report on performance / metrics pertaining to data call artifacts collection and processes.

Maintain and update process artifacts, verifying they are up-to-date and of adequate quality (reliable, consistent, and useful).

REQUIREMENTS

Education & Corresponding Experience (required on matrix)

Bachelor's degree in information technology/systems, business systems, computer technology, or a closely related technical field is preferred.

8 years of related experience is required with a bachelor's degree in applicable fields.

10 years of experience is required with an associate degree in applicable fields.

12 years of experience is required without a degree or applicable degree.

Experience should include conducting business analysis in the context of projects implementing IT systems and should be consistent with the specific requirements of Business Systems Analysis and information technology and progressively more technical in nature.

Required Technical Skills & Experience (required on matrix)

Proficiency in Excel, including pivot tables, charting and reporting.

Preferred Skills & Experience (optional on matrix)

Experience with policy examination and interpretation.

Experience conducting business analysis in the context of projects implementing IT systems.

Knowledge of Visio and/or other flowchart tools.

Experience with ITIL Information Technology Service Management framework.

Energy/utility industry experience.

dditional Requirements (not required on matrix)

Valid U.S. Driver's License is required.

ppendices

The following appendices apply to this position and may be downloaded from the Fieldglass Reference Library:

Offsite Work

Training Expectations (Worker is expected to keep current on the latest technologies and skills required for the position.)

ttendance at all conferences, workshops, training, etc. must be pre-approved by SLMO. Requests will be reviewed on a case-by-case basis. Approval is subject to the most current guidance provided to SLMO by BPA or DOE and is subject to change at any time. SLMO reserves the right to negotiate attendance on billable/non-billable hours and reimbursement of travel costs with the supplier. Reimbursable travel costs must adhere to the Federal Travel Regulations and be submitted via an expense sheet in Fieldglass.

CLOSELY ASSOCIATED RESPONSIBILITIES & REQUIRED ASSOCIATED MITIGATION MEASURES

The following list of potential inherently governmental risk areas and the measures that SLMO-Compliance has determined MUST be in place in your organization, via processes and procedures, in order to mitigate those associated risks. The BPA manager's acceptance of the API serves as the manager's attestation that all mitigation measures listed below are or will be established and adhered to in their org.

rea of potential Closely Associated / Inherently Government function

Mitigation Measures

rea of potential Closely Associated / Inherently Government function

Mitigation Measures

ccess to Confidential / Sensitive Information

CFTE MUST sign NDA (Non-Disclosure Agreements) at beginning of assignments.

CFTE MUST complete annual Information Security and Privacy Awareness training.

CFTE MUST complete and pass background investigations of an appropriate level.

cquisition Planning / Source Selection

CFTE are not permitted to serve as "voting" members for acquisition selections.

ll purchasing decisions MUST be made by appropriate federal personnel (Contracting Officers).

ll acquisition documents (requirements,
SOW's, evaluation criteria, etc.) MUST be reviewed, finalized and approved by appropriate BPA federal personnel.

ONLY Contracting Officers are authorized to obligate BPA funds.

gency / Org Planning

ll drafts, documents, materials and recommendations, MUST be reviewed, finalized and approved by appropriate BPA federal personnel.

Budget / Finance Prep

ONLY Federal Employees may determine budget priorities & allocations.

BFTE MUST control, and finalize / approve ALL budgets and related documentation, including that for projects, programs and Organizations.

Contract Management

LL Contractual documents, including invoices MUST be finalized / approved by appropriate Federal personnel.

ll contract related decisions (modifications, changes, performance) MUST be determined by appropriate federal personnel (CO's).

Decision Making

CFTE may provide input and recommendations to decision-makers.

ONLY appropriate federal personnel may make decisions which obligate BPA resources or to a specific course of action.

Direction & Control
(directing BFTE)

CFTE are not permitted to direct the actions of federal employees (BFTE) or have any control or input into their performance.

Work of BFTE MUST be assigned by federal manager, supervisor, Program / Resource manager or other appropriate designee.

Disposing Govt. Property

LL decisions regarding the disposal of BPA property MUST be made by appropriate federal personnel; and, all property dispositions MUST be directed and controlled by the Investment Recovery Center (IRC).

Dissemination of Agency/Policy Information / Training

ll training and any information that is to be disseminated MUST be either 1) per established policy, process, procedure, or practice; or, 2) reviewed, finalized and approved by appropriate BPA federal personnel.

Inspection / IT Testing

Processes and procedures MUST ensure Federal personnel review inspection findings and CFTE recommendations before acceptance or rejection of material(s) / item(s).

HR Support

CFTE may assist with HR functions per established procedures, processes and guidelines (e.g., timekeeping).

LL work products MUST be reviewed and finalized by appropriate federal employees.

Policy Development

BPA's process for Policy development includes multiple levels of federal review prior to acceptance / adoption.

Interpretation of Policy/Regulations

ONLY BPA federal employees MAY determine the applicability and interpretation of regulations.

CFTE are not permitted to "interpret" regulations for or on behalf of BPA. Regulations are interpreted by federal personnel and communicated via standards, guides, policies and processes.

Representing BPA

Contract workers are required to identify themselves and their employer in signature blocks, in introductions and have a nameplate outside their cubicle.

CFTE MUST receive written VP approval to represent BPA at outside events, such as workshops, seminars or conferences.

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