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Help Desk Coordinator

4 months ago

Lisle, United States Leeco Steel Full time
Position Summary:

Entry level Help Desk Coordinator who will support the System Administrator and IT Manager with user support services.

Responsibilities Include But Are Not Limited To:

  • Provide Tier I end user support and PC repairs
  • Configure new phones and PCs
  • Support end users on printers and multifunction devices on the network
  • Maintain and support barcode printers and scanners
  • Support MS office applications; Word, Outlook, Excel, Power Point etc.
  • Maintain and support Maxdata hosts
  • Maintain and support Presentation Point Power Point machines
  • Maintain IT Documentation
  • Required Skills:
  • Associate's Degree in IT related field. To qualify for consideration an applicant should possess experience in the following systems; Network Operating Systems: Windows 2016 Server, Desktop O/S: Windows, Windows Terminal Services, Microsoft Active Directory, Dynamics GP 2018 and SharePoint basic knowledge a plus


Previous Experience maintaining, configuring, and troubleshooting computer hardware, software and basic computer networking is desirable

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)