Senior Manager

Job Title: Senior Manager, PPD Omni-Channel Business Development, State/RDA- TN, AL, MS

Division: Professional Products Division

Location: Field- TN, AL, MS

Reports To: Vice President PPD Omni-Channel Business Development, State/RDA

Who We Are:

For more than a century, L'Oreal has devoted its energy, innovation, and scientific excellence solely to one business: Beauty. Our goal is to offer each person around the world the best of beautyin terms of quality, efficacy, safety, sincerity, and responsibility to satisfy all beauty needs and desires in their infinite diversity.

At L'Oreal Professional Products, our mission is to support hairdressers and develop the hair industry sustainably and lead the digital transformation of our industry with a customer-centric approach. Our brands portfolio includes L'Oreal Professionnel, Redken, Matrix, Pulp Riot, Biolage, Mizani and Pureology, Kerastase and Shu Uemura.

Basic function

The PPD State RDA Business Development Manager is a Field-based position supporting 1 State/RDA Territory Development Manager in the Street, Store and Franchise, to achieve PPD territory sales and KPI goals. The PPD Business Development Manager will work closely with the respective State RDA Territory Development Manager to develop and deploy key strategies and resources that support the success of the State RDA District Sales Consultants and State RDA and Franchise Owners, enabling them to deliver/exceed all prioritized sales/business objectives through new partnerships and increases in salon market share. The PPD Business Development Manager will serve as a secondary support to the State RDA Territory Development Manager to close new partnerships and gain in salon market share. They will help to build dynamic opportunities, drive Beauty Tech, business tools and function as the liaison between the TDM, and Brand Education. The PPD BDM will support State RDA and Franchise Stores to ensure they have the resources necessary to successfully promote and sell our PPD Brands. Additionally this position will support the SC Regional Business Partners (RBP's) within the Chains Sales Team and will work closely with this team to develop and deploy key strategies and resources, enabling them to deliver/exceed all prioritized sales/business objectives through new partnerships and increases in salon market share.

PPD BDM will support and promote all educational activities. They will be the conduit for feedback from the Field to our Brand Operations and Brand Activation teams.

• Role supports 1 State RDA Territory Development Manager and the RBP's within the Chains Sales Team
• Reports to the Vice President of Business Development, State RDA
• PPD Brands include REDKEN, L'Oreal Professionnel, Matrix, Biolage, Pureology, Mizani and Pulp Riot.

Responsibilities:

• Support State RDA in new partnerships and ISMS's
• Engage with salon prospects at the request of TDM and RBP's to instill the L'Oreal value proposition and support in laddering PPD Brands to gain ISMS, identify salon portfolio gaps and develop growth strategies.
• Identify new partnership targets for the TDM's and RBP's to utilize Brand, PPD and Summit tools (Salon Emotion, Access, Level, Hair.com etc.) to demonstrate the value and support provided to our salon partners.
• Educate TDM, RBP's and Salons on Brand Activation tools and resources.
• Work with brand education partners to schedule demos to secure new business and ISMS opportunities.
• Create and implement territory growth strategies by aligning with Brand Big bets and educational focuses.
• By request, support "at risk" customers to prevent loss to competition.
• Plan and conduct strategic, purposeful store market visits.
• Develop Store teams on Brands, merchandising, business acumen, initiatives and launches.
• Provide monthly store visual merchandising support and feedback to Brand Operations.
• Identify opportunities within territory for in-store events and training, provide support for successful execution.
• Actively solicit feedback from stylists and stores. Provide feedback to the Brand Operation Team on promotions, launches, marketing and in-store placement.
• New Store Opening & Remodel support within territory.
• Support PPD School Team
• Support the development and execution of all Summit Business events for existing and new customers.
• Support State RDA sales meetings, RBP Sales Meetings and omni-comm.
• Support and promote all educational offerings available to salons: Events, Programs, Store Classes, In-Salon Classes, etc.
• Serve as the voice of the Brands with State RDA Field Team members across all channels.
• Provide weekly business status updates and market insights to Vice President of PPD Business Development
• Salesforce management
• Execute Quarterly Strategy sessions
• Manage territory fuel budget.

Competencies:

• High sense of urgency, accountability, risk-taking and organization.
• Ability to assess strategic customer needs and build alliances, excellent selling, organization, negotiation, and planning skills.
• Positive leader with energy, enthusiasm for the salon and beauty industry.
• Motivated, results oriented, creative thinker.
• Ability to be flexible, act as change agent and be a team player (collaborative).
• Strong ability to manage complexity: manages multiple projects and tasks simultaneously with a focus on prioritization and quality. Forward thinking and problem solving.
• Achieves Results with Integrity; demonstrates engagement and availability, stays proactive, focuses on results, and delivers results respecting the L'Oreal Code of Ethics.
• Performs tasks with high level of detail. Ability to come up with innovative solutions.
• Foster omni-channel approach.
• High sense of urgency, accountability, and organization.
• Establishes and builds trust across business functions, levels, and departments to facilitate achievement of shared goals.
• Works collaboratively with both internal and external clients. Treating them with respect, anticipating their needs and providing solutions when needed.
• Proven ability to work in a self-directed position. Demonstrates discipline, self-motivation, and initiative.
• High level of confidence and strong presentation skills.
• Excellent interpersonal and communication skills.
• Calculated risk taker.
• Proven ability to lead by example.
• Serve as a voice for our salon owners and stylist community.

Experience:

• 5-10 yrs. proven sales experience with emphasis on consultative selling
• Summit Business program expertise
• Effective development of Business Proposals
• Experience with a distributor-based organization and structure.
• Demonstrated track record of exceptional problem-solving skills in a selling environment.
• Proven ability to manage a large geographic area.
• Advanced presentation and communication skills
• Proficient computer skills necessary (Microsoft Office, Power BI, Sales Force)
• Ability to travel extensively (~3 out of 4 weeks) and work weekends as needed.

Education:

• An undergraduate degree or commensurate professional experience is required.

Don't meet every single requirement? At L'Oreal, we are dedicated to building a diverse, inclusive, and innovative workplace. If you're excited about this role but your experience doesn't align perfectly with the qualifications listed in the job description, we encourage you to apply anyways You may just be the right candidate for this or other roles We are an Equal Opportunity Employer and take pride in a diverse environment. We would love to find out more about you as a candidate and do not discriminate in recruitment, hiring, training, promotion, or other employment practices for reasons of race, color, religion, gender, sexual orientation, national origin, age, marital or veteran status, medical condition or disability, or any other legally protected status.

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