Program Manager II

3 weeks ago

Southfield, United States CDW Full time

Description Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future.A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges. The Sr. Program Manager is responsible for the development, delivery, and management of strategic solutions and programs across CDW-G business segments. Independently manages projects or programs. Owns all aspects of a product or service offering for a client, from inception to installation. Integrally involved in interaction with sales, consultants, stakeholders and other members of cross-functional teams. Projects are typically of high complexity or risk and have high visibility in the client or CDW organization. A Sr. Program Manager will often work on projects consistent of emerging and/or highly customized technology. Work with enterprise or strategic clients that will often have strict constraints on one or more of the project components. This position often works with mixed teams with multiple practice/solution areas and complex systems integration which could include multiple Service areas and third-party vendors. The Sr. Program Manager is responsible for leading Project Managers and Program Managers within the associated program or projects. The CDW Sr. Program Manager acts as project advocate ensuring success for all stakeholders by driving for results, making the tough call, and building strong relationships with project stakeholders. What you will do: Project Management: Compares/contrasts client's methodology and provides guidance to Program Managers or Project Managers on melding customer methodology and processes with CDW methodology. Accountable for project profitability. Tracks multiple budgets, consolidates and summarizes for executive stakeholders. Understands budget to actual variations for project phases, makes recommendations and adjustments. Tracks project and program margins against targets. Addresses financial warnings for individual projects and mitigates the effect with the Project Managers. Understands the economics of financial decisions across the portfolio within the client and its impact to CDW. Works with clients to position operational expenses vs. capital expenditures. Validates initial program/project scope and estimates. Understands and articulates the impact of project changes on the program. Influences and makes program recommendations at executive stakeholder level. Sets strategy for minimizing impact and risk to the client due to project changes. Maintains continuous alignment of program scope with strategic business objectives. Makes recommendations to modify the program to enhance effectiveness toward the business results or strategic intent. Identifies and interprets risks from dependent CDW projects and client landscapes. Understands how they impact the program and mitigates the risks. Communicates risks and plans to project stakeholders. Aligns all dependencies from program work streams. Proactively conducts resource planning and optimizing billable schedules, monitoring and adjusting assignments as necessary. Acts as an escalation point to address resource constraints to minimize impact to the program. Establishes and owns program communication plan. Consolidates, manages and executes project communication plans into program communications plan for all stakeholders and work streams. Responsible for meeting contractual performance criteria and due dates during service delivery and overall project completion. Ensures compliance with relevant corporate and government policies. Leadership: Provides guidance, mentorship and counseling to CDW project team members. Takes accountability for project resu

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