Director, Operational Risk Management

2 weeks ago

Southington, United States Webster Bank Full time

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work

Job Summary:

The Director in the second line of defense (2LOD) ORM team reports to the Managing Director (MD) and supports the MD with the development and execution of the operational risk program. This role will be the primary point-of-contact for the oversight of operational risk related matters for multiple business units within Webster Financial Corporation. As the primary point-of-contact, this colleague is expected to partner with the First Line Control Officer function of the respective business unit to assist with, and in some cases review, risk & control self-assessments, operational risk events, risk metrics, issues (also known as control gap identification and mitigation), operational losses, and new activities. The Director helps to drive a control-oriented culture across the organization through their collaboration and partnership with colleagues in each line of defense.

Job Responsibilities:

  • Support the Managing Director of the Operational Risk Management team and acts as the primary point-of-contact for operational risk related matters for multiple business units.
  • Review and provide feedback on risk & control self-assessment results from the first line of defense. The Director will analyze results, identify control weaknesses/gaps, and suggest actions to mitigate operational risk.
  • Assist business units with the development of management-level operational risk metrics to monitor the operational risk profile of the respective business unit.
  • Assist business units with the identification and analysis of operational risk events that may have resulted in an operational loss.
  • Analyze operational loss reporting to identify themes, trends, and/or patterns.
  • Encourage first line self-identification of control gaps. Partner with First Line Control Officers to develop action plans to resolve the control gaps.
  • Monitor new activity (also known as new products and/or services) initiatives and provide appropriate second line review, assessment, and challenge.
  • Collaborate with risk partners across the organization to promote a controls-oriented culture.
  • Able to work on multiple projects/initiatives concurrently (e.g., committees, enterprise projects, risk reporting) to be able to understand the team’s strategic objectives and decision making for execution.
  • Understand banking regulations, supervisory expectations, and industry trends for large financial institutions, as it relates to operational risk management.
  • Participate, and in some cases manage ad-hoc projects and/or initiatives within the ORM team.
Education, Experience and Skills:
  • Bachelor's degree in related field required.
  • At least 5 years of Risk or Audit related experience in financial institutions.
  • At least 8 years of experience within the financial services industry.
  • Strong knowledge of core Operational Risk Management programs including Risk and Control Self-Assessments, Operational Risk Event reporting and mitigation, Risk Metric reporting, Scenario Analysis, and Emerging Risks.
  • Ability to manage change and effectively influence and consistently build strong lasting working relationships with stakeholders across all levels.
  • Excellent written and verbal communication skills.
  • Ability to express complex ideas using simple terminology.
  • Excellent work ethic, accountability, integrity, high degree of autonomy and personal drive.
  • Strong Excel and PowerPoint skills.
  • Experience with industry leading GRC systems is a positive.

  • This position will have a hybrid schedule and can be based onsite in Southington, CT, White Plains, NY or Jericho, NY.


The estimated hourly range for this position is $115,000 USD to $135,000 USD. Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

#LI-JW1

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

  • Director, Operational Risk Management

    3 days ago

    Southington, United States Webster Bank Full time

    If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our...

  • Director, Operational Risk Management

    5 days ago

    Southington, United States Webster Bank Full time

    If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people firstdoing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities....

  • Operational Risk Management Leader

    4 days ago

    Southington, Connecticut, United States Webster Bank Full time

    Job Summary:The Director in the second line of defense (2LOD) Operational Risk Management team reports to the Managing Director (MD) and supports the MD with the development and execution of the operational risk program. This role will be the primary point-of-contact for the oversight of operational risk related matters for multiple business units within...

  • Director, Technology Risk Management

    4 days ago

    Southington, Connecticut, United States Webster Bank Full time

    Job Summary:The Director of Technology and Model Risk Management is responsible for overseeing various software systems and the data that feeds them, ensuring reports provide necessary information to manage BSA / OFAC and Fraud risk effectively. This role is also responsible for ensuring proper model tuning, optimization, calibration, and effective model...

  • Director, Technology Model Risk Management

    1 week ago

    Southington, United States Webster Bank Full time

    If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our...

  • Director Enterprise Risk Management

    2 months ago

    Southington, United States Webster Bank Full time

    If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our...

  • Director Enterprise Risk Management

    2 months ago

    Southington, United States Webster Bank Full time

    If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people firstdoing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities....

  • Director, Technology Model Risk Management

    2 weeks ago

    Southington, United States Webster Bank Full time

    If you're looking for a meaningful career, you'll find it here at Webster. Founded in 1935, our focus has always been to put people firstdoing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities....

  • Executive Director of Operations

    1 week ago

    Southington, Connecticut, United States BLACKHAWK INDUSTRIAL OPERATING CO Full time

    Job DescriptionJob Summary: We are seeking a highly skilled and experienced Executive Director of Operations to lead our company's efforts in developing and executing a coherent strategy to achieve our goals and mission.Key Responsibilities:Leadership and Strategy: Develop and execute a comprehensive strategy to drive business growth, improve operational...

  • Executive Director of Operations

    7 days ago

    Southington, Connecticut, United States BLACKHAWK INDUSTRIAL OPERATING CO Full time

    Job DescriptionJob Summary:As the Executive Director of Operations at BlackHawk Industrial Operating Co., you will be responsible for developing and leading a coherent strategy and effort consistent with company initiatives, guidelines, and resources to achieve the company's goals and mission according to opportunities available within the assigned market...

  • Store Operations Manager

    7 days ago

    Southington, Ohio, United States L.L Inc. Full time

    About L.L Inc.L.L Inc. is a leading outdoor lifestyle retailer committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.Job...

  • Store Operations Manager

    7 days ago

    Southington, Ohio, United States L.L Inc. Full time

    About L.L Inc.L.L Inc. is a leading outdoor lifestyle retailer committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.Job...

  • Director of Dining Services

    3 months ago

    Southington, United States Compass Community Living Full time

    Compass Community Living Position Title: Director of Dining Services Pay Grade: 13 Reports To: Systems Director Salary: $75000 Other Forms of Compensation: 15% Bonus eligible With people as our core and a deep commitment to exceptional hospitality, CCL Hospitality Group has a philosophy rooted in caring for the individuals who care for...

  • Cyber Risk Underwriting Specialist

    2 weeks ago

    Southington, Connecticut, United States AmTrust Financial Full time

    Position Overview: AmTrust Financial is seeking a skilled professional to join our dynamic team in the rapidly evolving field of cyber insurance.This role will focus on underwriting both new and renewal policies across various industry sectors, contributing to the growth and profitability of our portfolio.The ideal candidate will have the opportunity to...

  • Area Operations Manager for Hotels

    7 days ago

    Southington, Connecticut, United States Titan Hotel Group Full time

    Position Overview:Titan Hotel Group is in search of a distinguished hospitality executive to take on the role of Area Director of Hotel Operations. This pivotal position requires a dynamic leader who can effectively implement strategic initiatives aimed at enhancing operations, guest satisfaction, and revenue generation.Key Responsibilities:Lead and oversee...

  • Lead Underwriter for Cyber Risk

    2 weeks ago

    Southington, Connecticut, United States AmTrust Financial Full time

    Senior Cyber Underwriting SpecialistJob OverviewAmTrust Financial is seeking a talented individual to join our dynamic team in the rapidly advancing field of cyber insurance. This role will focus on underwriting both new and renewal policies across various industry sectors, contributing to the growth and profitability of our portfolio. The successful...

  • Director, Industry Management

    1 month ago

    Southington, Ohio, United States AmTrust Financial Services, Inc. Full time

    OverviewThis role is responsible for implementation and continuous improvement of underwriting automation and supporting business processes. This position will influence the development and enhancement of automation, and user experience strategies at the class of business level to optimize Amtrust's flow and low touch business. The role requires broad and...

  • Director, Industry Management

    1 month ago

    Southington, United States AmTrust Financial Services, Inc. Full time

    OverviewThis role is responsible for implementation and continuous improvement of underwriting automation and supporting business processes. This position will influence the development and enhancement of automation, and user experience strategies at the class of business level to optimize Amtrust's flow and low touch business. The role requires broad and...

  • Executive Director of Operations

    2 days ago

    Southington, Connecticut, United States Noodles & Company Full time

    Job Summary:Noodles & Company is seeking a highly skilled and experienced General Manager to lead our restaurant operations. As a key member of our team, you will be responsible for ensuring excellent operations are consistently achieved.Key Responsibilities:Plan and Implement Operations: Develop and execute plans to drive sales growth, improve customer...

  • Automotive Operations Director

    5 days ago

    Southington, Connecticut, United States Midas Full time

    Job SummaryWe are seeking a highly skilled and experienced Automotive Service Manager to join our team at Midas. As a key member of our management team, you will be responsible for leading and directing our service technicians to deliver exceptional customer service and drive business growth.Key ResponsibilitiesLeadership and ManagementDirect and manage a...