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Operational Risk Management Leader

2 months ago


Southington, Connecticut, United States Webster Bank Full time
Job Summary:

The Director in the second line of defense (2LOD) Operational Risk Management team reports to the Managing Director (MD) and supports the MD with the development and execution of the operational risk program. This role will be the primary point-of-contact for the oversight of operational risk related matters for multiple business units within Webster Financial Corporation.

Key Responsibilities:
  • Support the Managing Director of the Operational Risk Management team and act as the primary point-of-contact for operational risk related matters for multiple business units.
  • Review and provide feedback on risk & control self-assessment results from the first line of defense. The Director will analyze results, identify control weaknesses/gaps, and suggest actions to mitigate operational risk.
  • Assist business units with the development of management-level operational risk metrics to monitor the operational risk profile of the respective business unit.
  • Assist business units with the identification and analysis of operational risk events that may have resulted in an operational loss.
  • Analyze operational loss reporting to identify themes, trends, and/or patterns.
  • Encourage first line self-identification of control gaps. Partner with First Line Control Officers to develop action plans to resolve the control gaps.
  • Monitor new activity (also known as new products and/or services) initiatives and provide appropriate second line review, assessment, and challenge.
  • Collaborate with risk partners across the organization to promote a controls-oriented culture.
  • Able to work on multiple projects/initiatives concurrently (e.g., committees, enterprise projects, risk reporting) to be able to understand the team's strategic objectives and decision making for execution.
  • Understand banking regulations, supervisory expectations, and industry trends for large financial institutions, as it relates to operational risk management.
  • Participate, and in some cases manage ad-hoc projects and/or initiatives within the ORM team.
Requirements:
  • Bachelor's degree in a related field required.
  • At least 5 years of Risk or Audit related experience in financial institutions.
  • At least 8 years of experience within the financial services industry.
  • Strong knowledge of core Operational Risk Management programs including Risk and Control Self-Assessments, Operational Risk Event reporting and mitigation, Risk Metric reporting, Scenario Analysis, and Emerging Risks.
  • Ability to manage change and effectively influence and consistently build strong lasting working relationships with stakeholders across all levels.
  • Excellent written and verbal communication skills.
  • Ability to express complex ideas using simple terminology.
  • Excellent work ethic, accountability, integrity, high degree of autonomy and personal drive.
  • Strong Excel and PowerPoint skills.
  • Experience with industry leading GRC systems is a positive.