Current jobs related to IT Help Desk Support Representative - Livonia - TEKsystems
-
Information Technology
2 weeks ago
Livonia, United States Felician Sisters of North America Full time $65,000 - $75,000Job DescriptionJob DescriptionAre you interested in using your IT Support skills to give back to those who have dedicated their lives to serving the most vulnerable and at-risk in the community?We invite you to apply for the full-time Information Technology (IT) Help Desk Supervisor position in Livonia, MI. This onsite position provides the opportunity to...
-
Help Desk Specialist
3 months ago
Livonia, United States AMI Strategies, Inc. Full timeJob DescriptionJob DescriptionDescription:Title: Help Desk SpecialistFLSA Classification: Non-ExemptDate Modified: January 2022Reports to: Director of Mobility ServicesJob DescriptionSummary/objectiveThe Help Desk Specialist will be part of a team that is able to deal with End Users who have little experience navigating websites and placing orders. The...
-
Help Desk Specialist
3 months ago
Livonia, United States AMI Strategies, Inc. Full timeJob DescriptionJob DescriptionDescription:Title: Help Desk Specialist (2nd shift, 11:30am-8pm) FLSA Classification: Non-ExemptJob DescriptionJob Purpose: Establish and maintain wireless knowledge and skillset required for taking inbound calls specified for Tier 2 support.Duties:I. Maintain a general knowledge of mobile carrier processes and policies...
-
Front Desk Agent
3 months ago
Livonia, Michigan, United States HomeTowne Studios Detroit - Livonia Full timeWe are seeking a Front Desk Agent to join our Team with a starting Wage up to $ $14.00 per hourWhen it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel experience to our guests, but as a Management Company, we also aim to be the employer...
-
Customer Support Representative
5 days ago
Livonia, Michigan, United States Teddy's Lawn & Landscape Full timeCustomer Support & Sales Associate at Teddy's Lawn & Landscape: Elevate Every Customer Experience Welcome to Teddy's Lawn & Landscape, where your dedication to customer support is not merely a role, but a vital element of our mission. We are not just filling a position; we are seeking an enthusiastic individual to join our unwavering commitment to superior...
-
Technical Support Analyst
5 days ago
Livonia, Michigan, United States AMI Strategies, Inc. Full timeJob OverviewPosition: Help Desk Specialist (2nd shift, 11:30am-8pm)Classification: Non-ExemptRole Summary:The Help Desk Specialist is responsible for developing and maintaining the expertise required to handle inbound inquiries designated for Tier 2 support.Key Responsibilities:I. Knowledge Management:Understand mobile carrier processes and policies,...
-
Technical Support Analyst
5 days ago
Livonia, Michigan, United States AMI Strategies, Inc. Full timeJob OverviewPosition Title: Help Desk Specialist (2nd shift, 11:30am-8pm)Classification: Non-ExemptRole Summary:The Help Desk Specialist is responsible for developing and sustaining the necessary wireless expertise to effectively manage inbound support requests designated for Tier 2 assistance.Key Responsibilities:I. Knowledge Maintenance:Understand mobile...
-
Technical Support Specialist
1 week ago
Livonia, Michigan, United States AMI Strategies, Inc. Full timeJob OverviewPosition: Help Desk Specialist (2nd shift, 11:30am-8pm)Classification: Non-ExemptRole Summary:The Help Desk Specialist is responsible for establishing and maintaining the expertise required for handling inbound calls designated for Tier 2 support.Key Responsibilities:I. Knowledge Maintenance:Understand mobile carrier processes and policies,...
-
Front desk Agent
3 months ago
Livonia, United States Hyatt Place DetroitLivonia Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Technical Support Specialist
1 week ago
Livonia, Michigan, United States AMI Strategies, Inc. Full timeJob OverviewPosition: Help Desk Specialist (2nd shift, 11:30am-8pm)Classification: Non-ExemptRole Summary:The Help Desk Specialist is responsible for establishing and maintaining the expertise required for managing inbound inquiries designated for Tier 2 assistance.Key Responsibilities:I. Knowledge Maintenance:Understand mobile carrier protocols and...
-
Technical Support Specialist
5 days ago
Livonia, Michigan, United States AMI Strategies, Inc. Full timeJob OverviewPosition: Help Desk Specialist (2nd shift, 11:30am-8pm)Classification: Non-ExemptRole Summary:The Help Desk Specialist is responsible for developing and sustaining the expertise necessary for managing inbound inquiries designated for Tier 2 assistance.Key Responsibilities:I. Knowledge Maintenance:Understand mobile carrier protocols and...
-
Office Support Specialist
2 days ago
Livonia, Michigan, United States Probility Therapy Services Full timeJob OverviewWe are seeking a highly motivated and dedicated Front Desk Coordinator to join our team at Probility Therapy Services. As a key member of our administrative staff, you will be responsible for providing exceptional customer service and support to our patients and staff.Key ResponsibilitiesManage front desk operations, including greeting patients,...
-
Part-Time Front Desk Agent
3 months ago
Livonia, United States Towneplace Detroit Livonia Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Front Desk Agent
4 weeks ago
Livonia, United States Residence Inn Livonia Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Contact Center Representative, Child Support
3 weeks ago
Livonia, United States 1st Choice, LLC Full time $16Job DescriptionJob Description1st Choice is seeking passionate and dedicated Child Support Contact Center Representatives to join our team in Livonia, MI. You'll play a crucial role in supporting families by providing accurate and timely information about child support payments, modifications to orders, and medical support for children. Your efforts will...
-
Front Desk Coordinator
5 hours ago
Livonia, Michigan, United States America's Best Full timeJob SummaryWe are seeking a highly organized and customer-focused Front Desk Receptionist to join our team at America's Best. As the first point of contact for our customers, you will be responsible for providing exceptional service and ensuring a smooth experience for all visitors.Key ResponsibilitiesCustomer Service: Greet and welcome customers in a...
-
Administrative Support Specialist
5 days ago
Livonia, Michigan, United States LAKE STATE VEIN AND VASCULAR Full timeJob OverviewWe are seeking a skilled administrative support specialist to manage front desk operations effectively. The ideal candidate will possess strong computer proficiency, particularly in Microsoft Office Suite and electronic health record systems.Key Responsibilities:Managing appointment schedulingHandling incoming callsResponding to electronic...
-
Front Desk Receptionist/Office Coordinator
5 days ago
Livonia, Michigan, United States Binson's Home Health Care Centers Full time**About Binson's Home Health Care Centers**We are a dynamic, growing, family-owned company dedicated to providing exceptional healthcare services to our communities. Our mission is to deliver Better Products, Better Services, Better Lives through our industry-leading health care organization.**Job Summary**We are seeking a highly skilled and detail-oriented...
-
IT Help Desk Analyst 1
6 days ago
Livonia, United States Trinity Health Full timeEmployment Type:Full timeShift:Description:At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania.**Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.Under general supervision is responsible for providing the single point of customer contact, support or resolution...
-
IT Help Desk Analyst 1
2 weeks ago
Livonia, United States Trinity Health Full timeJob DescriptionEmployment Type:Full timeShift:Description:At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania.**Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.Under general supervision is responsible for providing the single point of customer contact, support...
IT Help Desk Support Representative
1 month ago
Description:
The Help Desk Representative providing effective, live, Level 1 support for internal employees. You will be taking roughly 15-30 calls a day inbound regarding a number of technical related issues. This representative will remotely diagnose and resolve routine problems including proprietary software, as well as hardware and peripheral equipment (touch screens, phones, printers, etc.) for a multitude of retail stores across the world. They are a 24/7 call center that utilizes the chat/email/call in functions. They support the clients, printers, digital signage and basic network troubleshooting as well as multiple other areas of the business that keep the company up and running efficiently.
Other aspects and perks of the role include providing support to co-workers to ensure effective sharing of best practices (wearing both a teachers and students hat at all times). Increase knowledge through continuing Domino’s Pulse education classes. Working in/for the World Resource Center in Ann Arbor, Michigan.
Skills:
help desk support, help desk, troubleshooting, customer service, support, ticketing system, phone support, technical support, office 365, servicenow, software troubleshooting, hardware troubleshooting, sql queries
Top Skills Details:
help desk support,help desk,troubleshooting,customer service,support,ticketing system,phone support,technical support,office 365,servicenow,software troubleshooting,hardware troubleshooting
Additional Skills & Qualifications
Qualifying Questions:
-How would you describe an ethernet cord? What does it do?
-How would you explain what a virtual machine is to someone who is not technical? (Answer: It's a computer within a computer)
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
