Retail Operations Specialist

3 weeks ago

Renton, United States Spectraforce Technologies Full time

Job Title: Retail Operations Specialist Location: Renton, WA Duration: 6 Months Shift timings: First shift 8:30 AM - 5:00 PM Summary: The Brand Experiences (BBE) team is seeking an energized, customer focused Merchandise Coordinator contractor to assist our on-site Account Management team during our peak season with a variety of task-oriented projects in support of our internal customers. A successful candidate is detail-oriented, well-organized, and able to effectively manage multiple assigned projects under short timelines while maintaining the highest levels of customer service. Job Description: * Assist on-site BBE Account Management Team, with seasonal workload increase to support our internal customer needs. * Assist on-site BBE Account Managers, placing stock merchandise orders for customer requests. * Assist with receiving merchandise transfers at loading dock, counting received merchandise for accuracy, moving inventory between buildings and merchandising BBE's stock merchandise inventory to support BCA customer's needs. * Assist BBE Account Management and Allocations Teams to ensure required merchandise minimums are always in stock on-site. * Ability to lift / move boxes, not to exceed 35 lbs. per box. * Coordinate with the BBE Account Management Team to prepare gift bags for internal customers. * Prepare customer gift bag requests on a daily basis. (De-price gifts, assemble gift bags per customer's expectations, and have gift bags ready for customer pick-up at the required pick-up time) * Package parcels for domestic and international shipping, create shipping labels and complete all shipping/delivery requirements as requested by the customer. * Arrange transportation pick-up and delivery of gift bags as directed by the Account Management Team. * Maintain an organized, clean office and storage location that offers a welcoming environment for internal customers. * Assist Store Travel Team to process freight and reverse logistics after the travel events (no travel required). * Provide an excellent customer service experience. Qualifications/Required skills: * One year of retail operations experience. * Proficient in Excel and other data analysis tools. What are the Top 3-5 Skills PREFERRED to perform this role/job: * Previous inventory experience. Required soft skills: * Strong communication skills with the ability to brief stakeholders on project status. Preferred soft skills: * Fast learner. * Professionalism * Works well with team members. * Organization. * Attention to detail. Education: High school diploma or GED. Experience: 1-2 years related work experience or equivalent combination of education and experience. SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at nahr@spectraforce.com if you require reasonable accommodation.

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