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Leasing Manager

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Stone Mountain, United States Acento Advertising Full time

Our own people say it... Acento Real Estate Partners is officially a GREAT PLACE TO WORK You can see it yourself before even applying... Check us out

About Us

Headquartered in the Washington, DC metro area, Acento Real Estate Partners is a premier investment management and operating company specializing in value-driven investment management strategies and property management services. Acento was founded in 2002 and is a dynamic, proactive, and innovative company that is a sought-after expert in the acquisition, redevelopment, and management of commercial assets.

Our mission is to provide best-in-class service to multi-family communities located in Hispanic Markets and in the Workforce Housing space. Acento Real Estate Partners embrace diversity in our workforce, resident, and client base to help us strengthen our specialized business practices. We are growing and have an immediate opportunity for a Leasing Manager in our property Lakeview Apartments located in Stone Mountain, GA. -544 units approx.

We're looking for a talented Leasing Manager who will be responsible for coordinating all activities related to apartment rentals, move-ins, move-outs, and lease renewals. The Leasing Manager is also responsible for interacting directly with prospective and current residents to achieve maximum occupancy and ensure resident retention and client satisfaction.

What you will be doing

  • Perform all sales and leasing activities by greeting and qualifying prospects, conducting community tours and showing apartments, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing
  • Inspect apartments prior to resident move-in and ensures apartments are in move-in-ready condition and schedule any outstanding item to be addressed with the maintenance team
  • Use the on-site property management software (OneSite) to track apartment availability, record traffic, and leasing activities, manage resident and prospect data, and capture critical demographic and other information about existing and future residents.
  • Ensure that all community areas, including the leasing office, are in perfect condition
  • Process service requests from tenants and ensure prompt response to inquiries
  • Answer incoming telephone calls
  • Generate new leases and achieve monthly sales quotas
  • Motivate, train and lead sales and service team to reach leasing goals
  • Follow up with a phone call to every prospect within 24 hours of a property tour. Additional follow-up via e-mail to take place within 48 hours.
  • Deliver a positive and consistent in-person experience with all prospective customers.
  • Report all property deficiencies to the appropriate manager.
  • Vigorously resolve or communicate resident concerns and issues.
Experience and skills:
  • High school diploma/GED required (Bachelor's Degree in Marketing, Sales, or Advertising preferred)
  • 2+ year' experience in leasing, property management, sales, or real estate highly desired
  • Knowledge in Microsoft Office Suite including Outlook, Teams, Word, PowerPoint and Excel
  • Knowledge on Onesite, MRI or other PM system
  • Excellent customer service and interpersonal skills with the ability to relate to others
  • Excellent communication and closing skills
  • Strong understanding of property management concepts and issues
  • Bilingual in Spanish is a plus
We offer a competitive salary and employee benefits package which includes:
  • $1,000 SIGN-IN BONUS (conditions apply)
  • Medical, dental, and vision insurance with Employer-paid Health Reimbursement Account (HRA)
  • Short and long-term disability insurance
  • Life insurance
  • 10 vacation days
  • 7 sick days
  • 10.5 Paid holidays
  • Employee Assistant Plan
  • Referral program
  • 401K Matching
  • Eligible for quarterly bonus
  • Eligible for leasing commission & renewal bonus


COVID-19 considerations:

We follow all state + local guidelines and have implemented strict protocols in line with CDC recommendations.