Claims Representative II
2 months ago
Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life's other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.
The Role
We are seeking an experienced Claims Representative II who will manage the claim process in support of our Managed Repair Program. You will ensure that each claim is handled accurately and in a timely manner, while providing excellent service to all stakeholders throughout the process.
What You'll Do
• Manage repair process from start to end to ensure effective and professional service.
• Ensure that assignments are handled appropriately, based upon interaction with insurance carriers, vehicle owners, and auto repair facilities.
• Organizes and works with detailed records, maintaining proper documentation within each claim transaction.
• Verify accuracy of assignments received, and keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Confers with customers by telephone or via email to provide information about claims, to modify assignments, cancel assignments, or obtain details of complaints.
• Correspond with the insurance carrier, insured and repair facility via email and phone.
• Work efficiently in multiple systems to achieve a singular goal.
• Must be flexible to work extended/flexible hours, including weekends, holidays, evenings, etc., as necessary.
• All other related and/or additional responsibilities that may be required or assigned.
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
What You'll Bring
• Minimum Education: High School or equivalent.
• Excellent communication skills - pleasant speaking voice, can communicate clearly and effectively, verbally, in writing, and by electronic communications with both internal and external clients Ability to multi-task in a fast-paced, stressful environment.
• Excellent interpersonal skills, judgment and decision-making skills (always displaying a positive attitude)
• Strong attention to detail.
• Willingness to cross-train in other platforms.
• Ability to concurrently communicate telephonically and type.
• Ability to meet and possibly exceed department goals and guidelines.
• Proficient bilingual (English/Spanish) language skills are considered a plus.
• Ability to sit for multiple hours at a time and to work multiple hours a day at a computer keyboard.
• Ability to remain alert and focused during the workday.
• All other related and/or additional responsibilities that may be required or assigned.
It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company's needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.
Applicants must be currently authorized to work in the United States on a full-time basis without the need for employer sponsorship.
EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.
-
Claim Specialist, Level II
6 days ago
New York, New York, United States City of New York Full timeJob SummaryWe are seeking a highly skilled Claim Specialist, Level II to join our team at the City of New York. As a key member of our Bureau of Law & Adjustment, you will be responsible for investigating and adjusting claims filed for and against the City.Key ResponsibilitiesConduct thorough investigations of property damage claims against the City,...
-
Customer Service Representative II
1 day ago
New York, New York, United States NYC Health Hospitals Full timeJob SummaryWe are seeking a highly skilled and experienced Customer Service Representative II to join our team at NYC Health + Hospitals. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key...
-
Claims Processing Representative
2 weeks ago
New York, New York, United States Sedgwick Full timeOverview: At Sedgwick, we prioritize the well-being of our team members, ensuring a supportive environment where you can thrive. A career with us means embracing a culture that values flexibility and personal growth. Here, you will find opportunities to engage in meaningful work that positively impacts the lives of others. Mission: Join us in our commitment...
-
Senior Bodily Injury Claims Representative
6 days ago
New York, New York, United States C. Winchell Agency, Inc. Full timeJob SummaryC. Winchell Agency, Inc. is seeking a highly skilled Senior Bodily Injury Claims Representative to join our team. As a key member of our claims department, you will be responsible for handling complex bodily injury claims, conducting thorough investigations, and providing expert advice to ensure the best possible outcomes for our clients.Key...
-
Bilingual Portuguese
2 months ago
New York, United States NARS Full timeJob DescriptionJob DescriptionBilingual Portuguese & Spanish Claims Intake RepresentativeApply today so we can talk to you about why NARS could be the best opportunity you’ve been looking for!Fluent in English, Portuguese & Spanish M-F 11:00 am- 8:00 pm with rotating Saturdays (8a-5p)Starts at $17.50/hr!100% Working From Home PositionGreat Work/Life...
-
Auto Field Claims Representative II
2 months ago
New York, New York, United States Allstate Insurance Company Full timeNational General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to...
-
Claim Specialist, Level II
3 months ago
New York, United States City of New York Full timeOpen only to current City of New York employees serving in a permanent (not provisional) civil service title of Claim Specialist. Please clearly state your permanent civil service title on your resume and cover letter. The New York City Comptroller’s Office works to promote the financial health, integrity, and effectiveness of New York City government,...
-
Experienced Claims Specialist
2 weeks ago
New York, New York, United States C. Winchell Agency, Inc. Full timeSenior Claims AdvocateProperty & Casualty Insurance SectorLocation: Essex County, NJAs a Senior Claims Advocate, you will deliver exceptional claims service in the daily management of Property and Casualty claims and associated matters. Your focus will be on personal lines such as auto and homeowners insurance, alongside sectors like construction,...
-
Experienced Claims Specialist
2 weeks ago
New York, New York, United States C. Winchell Agency, Inc. Full timeSenior Claims AdvocateProperty & Casualty Insurance SectorLocation: Essex County, NJAs a Senior Claims Advocate, you will deliver exceptional claims service in the daily management of Property and Casualty claims and associated matters. Your focus will be on personal lines such as auto and homeowners insurance, alongside sectors like construction,...
-
Lead Claims Specialist
2 weeks ago
New York, New York, United States C. Winchell Agency, Inc. Full timeSenior Claims AdvocateProperty & Casualty Insurance SectorLocation: Essex County, NJDeliver exceptional claims support in the daily management of Property and Casualty claims and associated matters. Focus areas include personal lines such as auto and homeowners insurance, along with sectors like construction, transportation, and real estate.Key...
-
Claims Examiner
1 week ago
New York, New York, United States Tandym Group Full timeA professional services organization, Tandym Group, is seeking a skilled Claims Examiner to join their team.Responsibilities:Review and determine the compensability of workers' compensation claims in the electrical industry.File necessary forms in a timely manner.Manage the medical aspects and investigations of claims.Calculate payroll and compensation based...
-
Sr. Work Comp Claims Adjuster for New York Claims
3 months ago
New York, United States Elite Services Full timeJob Opening: Senior Work Comp Claims Adjuster (New York jurisdiction) Location: Offering Remote if desired Status: Exempt POSITION SUMMARY: Under minimal supervision manages all aspects of indemnity claims handling from inception to conclusion within established authority and guidelines. DUTIES AND RESPONSIBILITIES: Adjuster will work remotely...
-
Insurance Claims Representative
1 week ago
New Springville, New York, United States Government Employees Insurance Company Full timeInsurance Claims Representative Salary: $22.34 hourly / $45,015 annually Hybrid role: Training 100% in-office (6-9 months); post training 4 days a week in office and work from home 1 day a week Join the team as an Insurance Claims Representative and contribute to one of the leading auto insurance providers in the nation. If you possess a...
-
Eligibility Claims Specialist
6 days ago
New York, New York, United States City of New York Full timeJob SummaryThe City of New York is seeking a highly skilled Claims Review Specialist to join our team in the Revenue Office. As a Claims Review Specialist, you will be responsible for reviewing, processing, and determining potential SNAP benefit overpayments.Key ResponsibilitiesReview and process cases assigned manually or via Automated SNAP Claim System...
-
SNAP Claims Examiner
6 days ago
New York, New York, United States City of New York Full timeJob SummaryThe City of New York is seeking a highly skilled Claims Review Specialist to join our team in the Revenue Office. As a Claims Review Specialist, you will be responsible for reviewing, processing, and determining potential SNAP benefit overpayments.Key ResponsibilitiesReview and process cases assigned manually or via Automated SNAP Claim System...
-
Liability Claims Representative
2 weeks ago
York, United States Glatfelter Insurance Group. Full timeJob DescriptionJob DescriptionWho We AreFor over 70 years, Glatfelter Insurance Group has believed in doing the right thing for our clients, agents, communities and associates. This founding principle has enabled Glatfelter to grow from the kitchen-table, one-man-operation as it began, to one of the largest managing general agencies in the U.S. with nearly...
-
Insurance Claims Resolution Representative
6 days ago
New York, New York, United States DocGo Full timeAbout DocGoDocGo is a leading healthcare company that is revolutionizing the way healthcare services are delivered. Our innovative care delivery platform includes mobile health services, population health, remote patient monitoring, and ambulance services.We are committed to providing high-quality, affordable care to patients where and when they need it. Our...
-
Claims Processing Specialist
2 weeks ago
New York, New York, United States Barasch & McGarry Full timeJob OverviewOBJECTIVE:The Claims Processing Specialist is responsible for the efficient management and processing of clients' Victim Compensation Fund claims. This role requires close collaboration with the VCF Team to ensure precise claim submissions and to optimize the awards for clients.KEY RESPONSIBILITIES:Manage and process claims assigned by Team...
-
Call Center Representative II
2 weeks ago
New York, United States NYC Health Hospitals Full timeMetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned...
-
Call Center Representative II
2 months ago
New York, United States NYC Health Hospitals Full timeMetroPlusHealth provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned...
