Eligibility Claims Specialist

6 days ago


New York, New York, United States City of New York Full time
Job Summary

The City of New York is seeking a highly skilled Claims Review Specialist to join our team in the Revenue Office. As a Claims Review Specialist, you will be responsible for reviewing, processing, and determining potential SNAP benefit overpayments.

Key Responsibilities
  • Review and process cases assigned manually or via Automated SNAP Claim System (ASCS) for potential SNAP benefit overpayment.
  • Determine the overpayment start date, claim period, claim type, and claim amount using SNAP benefit rules and retrospective budgeting.
  • Complete claim packets and process manual/electronic paperwork for manual collections on closed SNAP claims.
  • Initiate actions to implement IPV sanctions, lift IPV sanctions, or process FH decisions/packets on claim cases.
  • Obtain collateral information/documentation as needed.
  • Prepare electronic and paper eligibility forms following the review of information sources.
  • Complete daily activity reports specifying work actions processed.
Requirements
  • Completion of 30 semester credits at an accredited college or university; or
  • A four-year high school diploma or its educational equivalent and one year of full-time satisfactory experience in one or more of the following areas:
    • Interviewing, gathering information, and/or preparing necessary documentation for eligibility purposes.
    • Performing bookkeeping, bank teller duties, housing office teller duties, purchasing agent, assistant store manager, sales representative responsible for accounts, or customer service duties.
    • Dealing with social service agencies, legal representatives, or aiding individuals in navigating housing, social, financial, or health problems or application systems.
  • A satisfactory combination of education and/or experience equivalent to the above.
Additional Information

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County.



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