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Front Desk Clerk

4 months ago

Louisville, United States Remington Full time
Job Description

What you will be doing

  • Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
  • Promptly, accurately and efficiently know how and where to post all charges.
  • Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
  • Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
  • Review any reservations with special requests and work to block rooms accordingly.
  • Have knowledge of hotel rates, discounts and how to handle each.
  • Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Location Description

2850 Crittenden Drive, Louisville, Kentucky 40209

Business and leisure travelers can look forward to a relaxing stay in Kentucky at Four Points Louisville Airport. Our hotel boasts an ideal location just a mile away from the Louisville International Airport and offers a complimentary airport shuttle for hassle-free travels. Enjoy easy access to a variety of popular nearby attractions, including the Kentucky Exposition Center, Kentucky Kingdom, Churchill Downs, Cardinal Stadium, the University of Louisville and Old Louisville. After a full day of working or exploring, retreat to our spacious rooms and suites featuring plush bedding, free high-speed Wi-Fi and flat-screen TVs. When hunger strikes, grab a delicious meal at our on-site restaurant, The Still, open for breakfast and dinner. During downtime, head to our fitness center to fit in a workout and take a swim in our indoor pool. If you're traveling with a group, book a block of guest rooms and get our special rates.

Requirements

What we are looking for
  • High work ethic and self-initiative
  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests