Customer Support Representative

3 weeks ago

San Diego, United States Workoo Technologies Full time

About the job Customer Support Representative

Obligations And Accountabilities

Serve as 1st point of call to consumer queries, supplying detailed relevant information on readily available services that straighten with requirements, supporting the customer in helping make updated selections. Reviews consumer asks for and makes suggestions based upon certain travel needs, making certain sensible desires that ensure a devoted consumer base.

Takes possession of process as well as proactively interacts with client; fixes concerns; adapts communication strategy to straighten with customer necessities; jobs collaboratively throughout teams to instil consumer confidence and also build devotion.

Stays abreast of all product/service augmentations, unit updates, and also improvements to criteria, optimizing efficiencies and productivity

Understands travel record criteria; utilizes resources and also sources to make certain efficient as well as quick processing. Advertises best strategies as well as quality control, observes plans and methods, and supports specifications of work to ensure compliance.

Maintains consumer documents in proprietary database, taking advantage of system functions to ensure correct article of data that takes full advantage of productivity. Monitors have job and also maintains updated client profile with timely entry newsworthy, support paperwork, as well as interactions.

Provides customer service and uses sales strategies to preserve consumers; educates consumers about added-value products that might help them.

Excels in a busy, dynamic workplace. Conduct numerous jobs and also browse bodies simultaneously.

Represents our values and very high amount of professionalism and trust by means of regularly adhering to CIBT's Client Devotion, Specifications of Work, and also team effort; strives to meet team and individual functionality procedures.

Various other duties as appointed.

CAPABILITIES:

The following proficiencies have been actually pinpointed as crucial for results in the function and are going to be described in the course of the analysis, responses, and assessment method.

Unity: collaborating with people.

Communication: presenting and also interacting relevant information

Trouble solving: evaluating, composing and stating, proposing solutions, comprehending customer's demands.

Organizing and Undertaking: supplying end results as well as meeting client desires, planning and arranging.

Effort: taking possession of consumer relationship, seeking information, taking prompt action.

Adapting and also Coping: adapting as well as reacting to alter, coping with pressures and also misfortunes.

Know-how: discovering our bodies, products as well as procedure, remaining abreast of governing improvements.

EDUCATION/ TRAINING AS WELL AS ADVENTURE:

BA/BS or Associates Level as well as pair of years' knowledge or equivalent combo.

Previous expertise operating in a call facility setting

Very good: experience in premium retail, trip, hospitality, or even embassy/consulate relations

EXPERTISE, SKILLS, POTENTIALS:

Fluent in English with tough interaction as well as interpersonal skill-sets: crystal clear composed as well as verbal communication with demonstrated understanding of interaction methods as well as styles; verbalize clearly and briefly in a qualified and also congenial method without jargon or intricate language. Very desirable: fluency in second foreign language.

Outstanding company and opportunity control skills: follow deadlines and conform to changing conditions; take care of higher amount while sustaining exceptional focus to detail; display personal work and self-edit.

Capacity to problem handle; study relevant information and also apply expertise and offer answers.

Capable to adapt to transforming circumstances and also prioritize work appropriately. Go-getter along with desire to reveal ownership as well as devotion to part.

Skills along with computer program, knack for finding out brand new systems and devotion to data honesty.

WORKING DISORDERS AND LOCATION:

Office setting: direct exposure to personal computer monitors, working closely along with others in an open office environment.

This role will be 100% remote/work from residence

PHYSICAL DEMANDS:

Sharp-sightedness; ability to see computer system screen for full shift, around 8 hours

Sitting for extended amount of time

Manual dexterity for running a computer system, computer keyboard and also mouse

Promoting functioning a phone with capability to communicate thorough relevant information correctly and also clearly

  • Customer Support Representative

    1 week ago

    San Diego, United States Next Level Cycles SD Full time

    We are seeking a Customer Support Representative who will be able to think big with us as we continue to expand our knowledge of one of the best entertainment industries on the market. We are an up-and-coming business consulting firm that works with the largest and latest advanced technology industries bringing brand awareness to their local customers. We...

  • Customer Support Representative

    1 month ago

    San Diego, United States A Game Consulting Full time

    We’re looking for a strategic partner to fill our Customer Support Representative role. Our quest to find remarkable individuals who want to embark on a career journey is at an all-time high. We provide a unique environment for our Customer Support Representatives where they feel like they belong, they are challenged at work, and they are utilizing their...

  • Customer Support Representative

    2 weeks ago

    San Diego, United States Proven Recruiting Full time

    Customer Support Representative | North County, San Diego | Contract to Hire Are you passionate about helping people and looking for your next customer support role? This growing fitness company is looking for a customer support representative to join their team. If you have strong problem solving skills, technical aptitude, and a customer service background...

  • Customer Support Representative

    2 weeks ago

    San Diego, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Support Representative Contract: San Diego, California, US Salary: $29.00 Per Hour Job Code: 348700 End Date: 2024-05-25 Days Left: 8 days, 3 hours left Apply Job Title: Customer Support Representative Location: San Diego, CA Pay Range: $25/hr. - $29/hr. Responsibilities: Log cases on the IT...

  • Customer Support Representative

    2 weeks ago

    San Diego, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Support Representative Contract: San Diego, California, US Salary: $29.00 Per Hour Job Code: 348700 End Date: 2024-05-25 Days Left: 7 days, 3 hours left Apply Job Title: Customer Support Representative Location: San Diego, CA Pay Range: $25/hr. - $29/hr. Responsibilities: Log cases on the IT...

  • Customer Support Representative

    7 days ago

    San Diego, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Support Representative Contract: San Diego, California, US Salary: $29.00 Per Hour Job Code: 348700 End Date: 2024-05-25 Days Left: 3 days, 3 hours left Apply Job Title: Customer Support Representative Location: San Diego, CA Pay Range: $25/hr. - $29/hr. Responsibilities: Log cases on the IT...

  • Customer Support Representative

    2 weeks ago

    San Diego, United States Collabera Full time

    Description Home Search Jobs Job Description Customer Support Representative Contract: San Diego, California, US Salary: $29.00 Per Hour Job Code: 348683 End Date: 2024-05-24 Days Left: 6 days, 3 hours left Apply Position : Customer Support Representative Location : San Diego, CA Duration : 12 Months Pay Rate : 20/hr - 25/hr Responsibility Log cases...

  • Customer Support Representative

    1 month ago

    San Diego, United States Tranzeal Inc Full time

    Job Title: Customer Support Representative Duration - 1 Year Pay Rate:

  • Customer Support Representative

    3 weeks ago

    San Diego, United States Immediate Start Full time

    The customer comes first within the hospitality industry and that is no exception at Babylon . Our Customer Support Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Support Representative, you will be a part of creating and...

  • Customer Support Representative

    4 weeks ago

    San Diego, United States IMMEDIATE START Full time

    The customer comes first within the hospitality industry and that is no exception at Babylon . Our Customer Support Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Support Representative, you will be a part of creating and...

  • Customer Support Representative

    2 weeks ago

    San Diego, United States Collabera LLC Full time

    Position : Customer Support RepresentativeLocation : San Diego, CADuration : 12 MonthsPay Rate : 20/hr - 25/hrResponsibilityLog cases on the IT Service Desk and maintain details of software/hardware problems detected.Provide initial triage technical support by answering customer inquiries, solving problems, and providing product information via case, phone,...

  • Customer Support Representative

    2 weeks ago

    San Diego, United States Culligan 11KS Full time

    Benefits: Employee discounts Opportunity for advancement Wellness resources Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job Summary Culligan...

  • Customer Support Representative

    2 weeks ago

    San Diego, United States Tranzeal, Inc. Full time

    Job Title: Customer Support RepresentativeLocation: San Diego, CAThis position requires to be onsite two days a week. Wednesdays and Thursdays are currently prominent but may change. must have:Technical background and ability to learn and absorb technology quickly.Great written and verbal communication skill.Prior experience working in a helpdesk...

  • Customer Service

    2 weeks ago

    San Diego, United States Excedeo IT Support Pros Full time

    **CUSTOMER SERVICE & DISPATCH REPRESENTATIVE** Are you a customer service all-star looking for an opportunity to rise above the pack? Do you thrive on new challenges and an opportunity to work with a great team? Are you an able communicator who loves to help people ensuring they are always feeling happy, productive, and supported? If you say yes to all...

  • Customer Support Representative

    1 week ago

    San Diego, United States Select Source International Full time

    Job DescriptionJob DescriptionJob Title: Customer Support Technician (2 Positions)Duration: 12 monthsLocation: San Diego, CA 92121. Shift Hours: Hours 8:30am to 5am and 7:30am - 4pmPay rate: $27/hr on W2Shift: One person will be 8:30-5 and the other person will be 7:30-4 and we will assign100% onsiteIs there a likelihood of an extension or conversion? Yes...

  • Entry Level Customer Support Representative

    1 month ago

    San Diego, United States Cycles Consulting, Inc. Full time

    Do you enjoy working with people? Are you looking for an opportunity to challenge yourself and learn new skills? If you answered yes to these questions then you may just be the person our firm is looking for! We are actively searching for a dedicated Entry Level Customer Support Representative to add to our diverse team of professionals. Our company...

  • Customer Support Representative

    1 week ago

    San Diego, United States Select Source International Pvt Ltd Full time

    Job Title: Customer Support Technician (2 Positions) Duration: 12 months Location: San Diego, CA 92121. Shift Hours: Hours 8:30am to 5am and 7:30am - 4pm Pay rate: $27/hr on W2 Shift: One person will be 8:30-5 and the other person will be 7:30-4 and we will assign 100% onsite Is there a likelihood of an extension or conversion? Yes we plan on...

  • Customer Service/dispatch Representative

    6 days ago

    San Diego, United States Excedeo IT Support Pros Full time

    **CUSTOMER SERVICE/DISPATCH REPRESENTATIVE** Are you a customer service all-star looking for an opportunity to rise above the pack? Do you thrive on new challenges and an opportunity to work with a great team? Are you an able communicator who loves to help people ensuring they are always feeling happy, productive, and supported? If you say yes to all three...

  • Customer Support Representative

    1 month ago

    San Diego, United States RMS North America LLC Full time

    Working in a fast-paced call center environment, the Customer Support Representative is primarily responsible for assisting existing customers with their technical support needs. The Customer Support Representative will perform a question diagnosis while guiding users through step-by-step solutions. Being an expert in the RMS Hospitality Suite, support will...

  • Customer Support Representative

    1 week ago

    San Pablo, United States Eagle Peak Solutions, Inc. Full time

    Job DescriptionJob DescriptionAre you tired of having the same routine every day? Are you looking for a dynamic, fun-filled business environment? Do you find joy in interacting with people? Are you looking for a growth opportunity? If your answer is yes, then our Customer Support Representative position might be what you are looking for! We are a a small,...