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Customer Support Representative

4 months ago

San Diego, United States Collabera Full time

Description

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Customer Support Representative

Contract: San Diego, California, US

Salary: $29.00 Per Hour

Job Code: 348700

End Date: 2024-05-25
Days Left: 3 days, 3 hours left

Apply

Job Title: Customer Support Representative

Location: San Diego, CA

Pay Range: $25/hr. - $29/hr.

Responsibilities:
  • Log cases on the IT Service Desk and maintaining details of software / hardware problems detected.
  • Provide initial triage technical support by answering customer inquiries, solving problems and providing product information via case, phone or e-mail in a timely efficient manner.
Required Skills:
  • Perform initial triage of customer cases with documented solutions and/or workarounds, answering support queries via phone or ServiceNow CRM in a timely efficient manner.
  • 2 - 4 years working within an IT environment.
Interested candidate can share their resume on:

raushan.lkumar@collabera.com

Job Requirement
  • ServiceNow
  • Troubleshoot
  • Customer Support
Reach Out to a Recruiter
  • Recruiter
  • Email
  • Phone
  • Raushan Kumar
  • raushan.lkumar@collabera.com


Apply Now