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Help Desk Support

2 months ago

Washington, United States Inceed Full time
Compensation: $30 - $33/hr
Location: Onsite in Washington D.C.
Help Desk Support

Inceed has partnered with a great company to help find a skilled Help Desk Support to join their team

Responsibilities:

  • Providing direct support to end users onsite and remotely and tracking all help desk metrics.
  • Receive customer Help Desk phone calls
  • Process helpdesk tickets
Required Qualifications & Experience:
  • Associate degree and 5+ years of relevant experience
  • ServiceNow experience
  • U.S. Citizenship and ability to obtain and maintain a Public Trust.
  • Skills in MS Office and G Suite Applications
Nice to Have Skills & Experience:
  • Good problem-solving skills with the ability to visualize a problem or situation and think abstractly to solve it.


If you are interested in learning more about the Help Desk Support opportunity, please submit your resume for consideration. We are unable to provide sponsorship at this time.

We are Inceed, a staffing and direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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