Account Executive Sr
4 days ago
At Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities.
With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.
If this sounds like something you would like to be a part of, we'd love to hear from you.
A World of Difference. Made Possible.
As an Account Executive Sr., you will represent GPI completely and successfully in all interactions with customers both internally and externally. Initiate and maintain long-term relationships with various functional groups at assigned and developed accounts. Work from company policies and objectives to lead associates in a focused way to serve customers satisfactorily and profitably. The ability to work with very little guidance and/or direction is essential.
RESPONSIBILITIES & DUTIES
- Be a primary day to day commercial point of contact for any account assignments.
- Know and understand customer requirements and needs and support GPI teams with this information.
- Coordinate and work closely with customer service to ensure the best customer experience.
- Develop and implement systems, touchpoints, reports, guidelines and process to keep customer business organized and performing as needed.
- Proactively assess, clarify and validate customer needs on an ongoing basis.
- Proactively identify and research potential leads through various sources, including online research, social media, and industry-specific databases.
- Initiate contact with potential clients through cold calls, emails, and other communication methods.
- Develop regular reports and communications with customers on critical business metrics.
- Coordinate GPI resources (i.e., marketing, technical, operations, Graphics, customer service) to provide value added services and support to accounts.
- Regularly use SalesForce.com, SQL and SAP as core tools of the position.
- Knowledge of Excel and working with spreadsheets, pricing matrices, specification documents, and online bidding portals.
- Strong understanding of equipment and technology profiles, capabilities, metrics and carton production process.
- Provide or coordinate technical assistance in resolving issues with GPI cartons at customer plants as needed.
- Support the needs of GPI internal stakeholders, plant and operational leaders, customer service teams, demand and capacity planning teams and finance teams.
- Coordinate and update tailored presentation material(s) encompassing all GPI capabilities.
- Delight external customers and internal stakeholders and deliver confidence, loyalty and best in class service.
- Bachelor's degree,
- 5 + years demonstrated sales, customer service or related experience in Folding carton segment or equivalent combination or experience and education
- Excellent communication skills, both written and verbal.
- Strong critical thinking and negotiation skills.
- Strong planning and organizational skills.
- Comfortable with data collection, analyzing, and interpreting data.
- Proficiency in Microsoft Office
- Proficiency in Salesforce.com
- Ability to independently work and influence outcomes with Senior Level Leadership.
- Ability to influence outcomes through operational performance.
- Demonstrated knowledge of company services/products/capabilities
- Proficiency in running meetings and formal presentations.
Pay Range: $88,600.00 - $118,100.00
Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.
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