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Operations Specialist

1 month ago

Raleigh, United States Tierpoint Full time


Operations Specialist

Job Locations

US-NC-Raleigh

ID

2024-2673

Category

Data Center Operations

Department

100 - Operations: COGS

Type

Regular Full-Time

Overview

With a vast network of data centers, cloud pods, and IT experts, we are always seeking positive people to help propel our business forward... TierPoint is seeking a skilled Operations Specialist to join our team. Ideal candidates will have experience providing customer service in general receptionist/administrative duties. In this role you will have the opportunity to act as a point of contact for clients and assist with coordinating meetings both internally within different departments and with external clients. As well as monitoring security cameras. You must have the ability to work in a fast-paced and rapidly changing environment, independently with minimal direction while escalating urgent issues appropriately to senior staff. An understanding of your role as it relates to the functioning of day-to-day operations will also be critical.

Responsibilities

  • Provides quality internal and external customer service surrounding the Company values.
  • Assist with assigned projects to support Sales, Marketing, Operations, Security and Compliance.
  • Act as the point of contact for internal and external clients; coordinates meetings between different departments internally as well as external meetings via web conference, conference call or in person.
  • Scheduling and calendar management for several employees.
  • Produce reports, minutes and presentations.
  • Other duties as assigned.
Qualifications
  • Ability to use good judgment and decision-making skills
  • Adequate professional experience and knowledge to perform Job Responsibilities
  • Excellent verbal, written, and interpersonal skills
  • Ability to prioritize and organize effectively
  • Ability to work on multiple projects simultaneously
  • Ability to work both independently and with others
  • Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines
  • Proficiency in using MS Office Suite and Windows-based computer applications

Preferred Experience

  • Prior experience particularly in the data center industry

Pay Transparency
TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It's important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.


Pay Range $17.72 - $26.58