Current jobs related to ServiceNow Expert - Boston - LanceSoft

  • IT Project Manager

    3 days ago

    Boston, Massachusetts, United States Raag Solutions Full time

    About the RoleWe are seeking a highly skilled Project Manager to join our team at Raag Solutions. As a Project Manager, you will be responsible for leading and managing projects related to ServiceNow and Amazon Connect.Key ResponsibilitiesLead and manage projects from initiation to delivery, ensuring timely and within-budget completion.Develop and maintain...

  • Senior Solution Consultant Non-Profit

    1 week ago

    Boston, United States ServiceNow Full time

    Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • ServiceNow Project Manager

    2 weeks ago

    Boston, United States CRI Advantage Full time $80,000

    Job DescriptionJob DescriptionThis is a Job Posting is a Prospecting role and you will be considered, and first in line once we open another PM role. Our team is fast growing and it is an exciting time to join! CRI Advantage is a 2024 Partner of the Year winner with a team of SN experts that guide our clients through implementation and provide SN support for...

  • IT Project Manager for ServiceNow Solutions

    15 hours ago

    Boston, Massachusetts, United States Raag Solutions Full time

    Key Qualifications and Expertise5-8 years of hands-on experience in Project Management, particularly with ServiceNow, Amazon Connect, or Helpdesk operations and initiatives.PMP certification is required.Strong verbal, written, and listening communication skills.Proven ability to effectively engage with business subject matter experts, technology partners,...

  • IT Project Manager for ServiceNow Solutions

    5 hours ago

    Boston, Massachusetts, United States Raag Solutions Full time

    Key Qualifications and Expertise5-8 years of hands-on experience in Project Management, particularly with ServiceNow, Amazon Connect, or Helpdesk operations and initiatives.PMP certification is required.Exceptional verbal, written, and listening communication skills.Proven ability to effectively engage with business subject matter experts, technology...

  • ServiceNow Principal Technical Consultant

    1 month ago

    Boston, United States Crossfuze Federal Services, LLC Full time

    Our Principal Technical Consultant provides guidance to our customers related to the processes they are attempting to model as well as automate in ServiceNow and develops solutions for the customer’s ServiceNow environment.This position requires deep understanding of the IT Operations Management (ITOM) principles and best practices in ServiceNow.Position...

  • Sierra Solutions IT ServiceNow Project Manager

    2 months ago

    Boston, United States Raag Solutions Full time

    Core Strengths and Skills5-8 years of HANDS-ON Project Management experience, specifically on ServiceNow/Amazon Connect, or Helpdesk processes and projectsPMPExcellent verbal, written and listening skillsAbility to communicate successfully with business subject matter experts, technology partners and home office staff frequently—both over the phone and...

  • BCG Platinion | Digital

    3 weeks ago

    Boston, United States Boston Consulting Group Full time

    Locations: Atlanta | Austin | Boston | Chicago | Dallas | Denver | Houston | Miami | Nashville | New York | Philadelphia | Pittsburgh | Durham | Washington | Summit Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in...

  • Implementation Lead

    1 day ago

    Boston, United States Compunnel Inc. Full time

    Role: Sr. ServiceNow Implementation LeadRequired Skills:· Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or related field. Master's degree preferred. · Proven experience (at last 5+years) in technical solution implementations, specifically in ServiceNow projects. · ServiceNow certification(s) such as Certified...

  • Implementation Lead

    23 hours ago

    Boston, United States Compunnel Inc. Full time

    Role: Sr. ServiceNow Implementation LeadRequired Skills:· Bachelor’s Degree in Computer Science, Information Technology, Business Administration, or related field. Master's degree preferred. · Proven experience (at last 5+years) in technical solution implementations, specifically in ServiceNow projects. · ServiceNow certification(s) such as Certified...

  • UX Design Coordinator

    2 weeks ago

    Boston, United States firstPRO, Inc Full time

    FirstPro is now accepting resumes for a UX Design Coordinator role based in Boston, MA. This role will focus on shaping how the company interacts with Workday and Servicenow applications, driving improvements on workflows, and work with teams to understand how and why they use the applications. This is a contract position that can be worked remotely from...

  • UX Design Coordinator

    3 weeks ago

    Boston, United States firstPRO, Inc Full time

    FirstPro is now accepting resumes for a UX Design Coordinator role based in Boston, MA. This role will focus on shaping how the company interacts with Workday and Servicenow applications, driving improvements on workflows, and work with teams to understand how and why they use the applications. This is a contract position that can be worked remotely from...

  • UX Design Coordinator

    3 weeks ago

    Boston, United States firstPRO, Inc Full time

    What You’ll Do:Stakeholder Collaboration: Work with key stakeholders across departments such as IT and HR, to understand their needs and ensure that Workday & ServiceNow solutions are designed to meet those needs effectively.UX Research Coordination: Develop and implement research strategies, including user testing and feedback collection, to assess the...

  • UX Design Coordinator

    2 weeks ago

    Boston, United States firstPRO, Inc Full time

    What You’ll Do:Stakeholder Collaboration: Work with key stakeholders across departments such as IT and HR, to understand their needs and ensure that Workday & ServiceNow solutions are designed to meet those needs effectively.UX Research Coordination: Develop and implement research strategies, including user testing and feedback collection, to assess the...

  • Global IT Software Engineering Director

    7 days ago

    Boston, Massachusetts, United States Boston Consulting Group Full time

    About the RoleWe are seeking a highly skilled and experienced Global IT Software Engineering Director to lead our AI-driven transformation journey. As a key member of our IT & Business Platforms team, you will be responsible for designing, developing, testing, and deploying a self-service chatbot utilizing state-of-the-art technologies such as AWS Bedrock,...

  • ServiceNow Change Manager

    2 weeks ago

    Boston, MA, United States TEKsystems Careers Full time

    The Change & Enablement Manager for Global HR Operations will work with BCG’s HR function, digital technology experts, and the broader organization to develop & deliver an integrated enablement strategy to support ongoing implementation and adoption of Workday, a cloud based Human Capital Management system, projects supporting Global HR Operations, and...

  • Observability Automation

    1 week ago

    Boston, United States Iron Mountain Inc Full time

    Iron Mountain Job Information Iron Mountain Observability Automation & Integration Lead Engineer in Boston, Massachusetts At Iron Mountain, we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make...

  • Observability Automation

    24 hours ago

    Boston, United States Iron Mountain Inc Full time

    Iron Mountain Observability Automation & Integration Lead Engineer Location: Boston, Massachusetts (Remote Eligible in Massachusetts - J0077963) At Iron Mountain, we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to...

  • Global IT Software Engineer Director

    2 weeks ago

    Boston, United States Boston Consulting Group Full time

    WHAT YOU'LL DOAs a Global IT Software Engineer Director - GenAI, you will be at the forefront of BCG's AI-driven transformation journey. BCG is committed to leveraging AI to enhance business operations and client solutions, and your role will be crucial in this mission. You will lead the design, development, testing, and deployment of a self-service...

  • Global IT Software Engineer Director

    2 weeks ago

    Boston, United States Boston Consulting Group Full time

    WHAT YOU'LL DO As a Global IT Software Engineer Director - GenAI, you will be at the forefront of BCG's AI-driven transformation journey. BCG is committed to leveraging AI to enhance business operations and client solutions, and your role will be crucial in this mission. You will lead the design, development, testing, and deployment of a self-service chatbot...

ServiceNow Expert

1 month ago

Boston, United States LanceSoft Full time
Enter Job Description...
  • Design, configure, and implement ServiceNow solutions to streamline ITSM and ITAM processes, including Incident Management, Change Management, Problem Management, Service Catalog, Asset Tracking, Software Asset Management (SAM), and Configuration Management Database (CMDB).
  • Collaborate with stakeholders to gather requirements, analyze business needs, and translate them into technical solutions within the ServiceNow platform.
  • Provide ongoing support, troubleshooting, and maintenance of existing ServiceNow implementations, ensuring system availability, performance, and reliability.
  • Conduct end-user training sessions and create documentation to facilitate knowledge transfer and adoption of ServiceNow functionalities.
  • ServiceNow module agnostic, with the ability to administer the product as a whole and within the modules purchased.
  • Perform back-end maintenance tasks, including configuration and occasional support.
  • Implement improvements and changes, such as field changes (new fields, delete fields, change field requirements), workflow changes, reports management, and dashboard management.
  • Prepare for upgrades, including recommending upgrade schedules, reviewing upgrade scope, preparing test scripts, and coordinating testing preparation.
  • Conduct upgrade testing, including testing the Dev environment against test scripts, testing the Prod environment against test scripts, and validating skipped items.
  • Understand ServiceNow's capabilities for expansion, assess CTR's needs, and provide recommendations for using additional ServiceNow modules.


*//
Diversity, Equality, and Inclusivity - This means a deep commitment to each other equally, in an open, diversified team environment. We strive to be as diverse as the clients and employees we partner with. We embrace people of any race, ethnicity, national origin, religion, gender identity, and sexual orientation. LanceSoft is a certified Minority Business Enterprise (MBE).
//*