UX Design Coordinator
2 weeks ago
What You’ll Do:
Stakeholder Collaboration: Work with key stakeholders across departments such as IT and HR, to understand their needs and ensure that Workday & ServiceNow solutions are designed to meet those needs effectively.
UX Research Coordination: Develop and implement research strategies, including user testing and feedback collection, to assess the effectiveness of Workday designs in collaboration with HR system experts
Design Support: create and refine design questions, scenarios, and prototypes, ensuring that they align with user needs and project objectives.
User Testing: Organize and conduct user testing sessions, gathering data on usability and user experience, and analyzing results to provide actionable insights for design improvements.
Content Development: Assist in creating clear and engaging design documentation, user guides, and training materials to support users in navigating and utilizing applications.
Continuous Improvement: Monitor and evaluate the impact of design changes, leveraging user feedback and best practices to drive continuous improvement in Workday UX.
Communication: Develop and execute communication plans to effectively convey design changes and updates to users, ensuring that they are informed and prepared for any modifications.
What You’ll Need:
Experience and Knowledge: Experience in UX design, user research, and global user testing, with a strong understanding of user-centered design principles and methodologies.
Design Skills: Ability to create and refine design questions, scenarios, and prototypes in collaboration with UX designers and other stakeholders.
Analytical Abilities: Strong analytical skills to assess user feedback, identify trends, and make data-driven recommendations for design improvements.
Communication Skills: Excellent written and verbal communication skills, with the ability to craft clear and engaging design documentation and user communications.
Collaboration: Proven ability to work effectively with cross-functional global teams and stakeholders to drive successful UX initiatives.
Organizational Skills: Strong organizational skills to manage and coordinate user testing sessions, research activities, and design projects.
Adaptability: Ability to adapt to changing priorities and requirements, and a commitment to continuous learning and improvement in UX design practices.
Preferred Qualifications:
Previous experience with Workday and ServiceNow applications and company-wide rollout plans
Certification or advanced training in UX design or user research methodologies.
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