Sierra Solutions IT ServiceNow Project Manager

2 months ago


Boston, United States Raag Solutions Full time

Core Strengths and Skills

  • 5-8 years of HANDS-ON Project Management experience, specifically on ServiceNow/Amazon Connect, or Helpdesk processes and projects
  • PMP
  • Excellent verbal, written and listening skills
  • Ability to communicate successfully with business subject matter experts, technology partners and home office staff frequently—both over the phone and in-person
  • Effective leader and collaborator who builds and nurtures strong relationships
  • Continuous learner who adapts quickly and positively to change
  • Financial or similar industry experience
  • Knowledge of incident management and program tracking software such as ServiceNow and Jira a plus


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