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Field Technical Support Representative

1 month ago

St Louis, United States Georgia IT Inc Full time
Field Technical Support Representative
Location: St. Louis, MO / Memphis, TN
Duration: Long-term
Rate: DOE
US Citizens, GC, EAD ( H4, L2), E3 TN visa holders preferred, NO third party corp to corp accepted for this job

  • Manages the on-site delivery software services, installation, and configuration for customer environments.
  • The job solves various business systems, networking, and application problems for standard industry servers, and specialized or complex clustered environments.
  • Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty.
  • Applies basic knowledge of the job skills and company policies and procedures to complete various assignments/tasks.
  • Good understanding of the general/technical aspects of the job.
  • Organizes own tasks and receives general instructions on all work.
  • Education: Associates, Bachelor's Degree or equivalent experience. Experience: 1 to 2 years.