CRM Specialist

6 months ago


Oakland, United States University of California , Riverside Full time

The Client Relationship Management (CRM) Specialist develops, manages, and implements comprehensive short-term and long-term strategies, campaigns, templates, and processes across the organization to support student acquisition, engagement, and retention efforts across international, certificate, corporate/custom, and degree completion programs for UCR and UC Merced University Extensions. Responsibilities include integrating Salesforce CRM with organization business processes and systems to optimize pathways to enrollment and partnerships by managing the development, adoption, and integration of marketing automation (Pardot/Marketing Cloud Account Engagement) and customer relationship management software (Salesforce). They will maintain data integrity and conduct ongoing analysis of business processes that align with overall unit goals. The position requires strong interpersonal communication skills and will lead or coordinate projects and work with departments such as marketing, information technology, and other internal and external stakeholders. The CRM Specialist will also be responsible for working collaboratively with UC Reengagement Consortium members to develop comprehensive reports and dashboards for the degree completion initiative. The CRM specialist will also provide documentation and training as needed. The CRM Specialist must be able to think critically and creatively about how the Salesforce platform can be used to increase efficiencies and provide a more holistic experience to achieve enrollment goals and be adaptable, growth-minded, and able to work with a diverse team of individuals with varying technological knowledge. They must also be able to function independently, own their work, and see projects through to completion.

Please Note: This position reports to multiple locations, it is a 2-year contact position, between UC Riverside (50%) and UC Merced (50%) Extensions with the home campus being UC Riverside University Extension. The successful applicant may perform this role remotely within the continental United States.

The budgeted hourly/salary range for this position is $87,300 to $125,300

Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a condition of employment, you will be required to comply with the University of California Vaccination Program Policy.



  • Oakland, California, United States University of California , Riverside Full time

    The University of California, Riverside seeks a CRM Systems Specialist to develop, manage, and implement comprehensive strategies, campaigns, and processes to support student acquisition, engagement, and retention efforts across international, certificate, corporate/custom, and degree completion programs.Responsibilities include integrating Salesforce CRM...

  • Intake Specialist I

    1 month ago


    Oakland, California, United States Center for Elders Independence Full time

    Job Title: Intake Specialist IJoin our team at the Center for Elders Independence as an Intake Specialist I, where you will play a vital role in navigating the intake/enrollment process for our PACE program participants.Key Responsibilities:Coordinate and promote the PACE program to potential participants and their families/caregivers.Verify potential...


  • Oakland, California, United States Amerlux Full time

    Amerlux, a pioneer in the lighting industry, is seeking a highly skilled IT Applications Specialist to join our marketing team.This position works full time in our Oakland, NJ office and is responsible for implementing, maintaining, and supporting all PLM and CPQ applications.The IT Applications Specialist will provide technical support to all departments at...


  • Oakland, California, United States University of California , Riverside Full time

    Graduate Admissions Specialist RoleThe University of California, Riverside's School of Business is a nationally recognized and internationally respected AACSB-accredited business school. With over 14,000 alumni worldwide, it is home to the largest undergraduate business program in the University of California system and the A. Gary Anderson Graduate School...


  • Oakland, California, United States GRID Alternatives Full time

    The OpportunityGRID Alternatives is seeking a highly motivated and experienced Community Outreach Specialist to join our Outreach Department. As a key member of our team, you will play a critical role in executing outreach strategies for our projects and programs, focusing on single-family solar and community solar initiatives.Key Responsibilities:Develop...


  • Oakland, California, United States Resilient Strategies LLC Full time

    Job DescriptionJob Title: Communications Specialist, JuniorJob Summary:We are seeking a highly motivated and detail-oriented Communications Specialist, Junior to join our team at Resilient Strategies LLC. The successful candidate will be responsible for managing communications projects, collaborating with other teams, and providing timely and accurate...


  • Oakland, California, United States TireHub Full time

    Job SummaryThe Dealer Growth Specialist at TireHub is responsible for growing sales with existing customers while developing new customer accounts to achieve sales and profit goals within a geographical territory.This role requires a strong understanding of tire manufacturer programs, supply chain processes, and customer relationship management tools.The...


  • Oakland, California, United States None Full time

    Job Summary:The Outreach Specialist will be responsible for promoting the Program of All-Inclusive Care for the Elderly (PACE) to various groups throughout the PACE service area. This includes presenting and delivering presentations, producing self-generated qualified leads, and conducting outreach and follow-up with potential clients for enrollment in...


  • Oakland, United States TireHub Full time

    Specialist, Program Dealer  Position Summary: The Specialist, Program Dealer grows sales with existing customers while developing new customer accounts to achieve sales and profit goals within a geographical territory. The individual must exhibit the following core attributes of the TireHub commitment: • Approachable - If a company could smile, we...


  • Oakland, California, United States TRC Companies Full time

    pbAboutUs:/b/ppAtTRCCompanies,we'rededicatedtodeliveringinnovativesolutionsthatmakearealimpactontheworld.Asaleadingproviderofenergyefficiencyservices,we'recommittedtohelpingourclientsachievetheirsustainabilitygoals./ppbJobSummary:/b/ppWe'reseekinganexperiencedEnergyEfficiencySpecialisttojoinourteaminCalifornia.Asakeymemberofourprogramteam,you'llberesponsible...


  • Oakland, United States TireHub, LLC Full time

    Job DescriptionJob DescriptionSpecialist, Program Dealer Position Summary:The Specialist, Program Dealer grows sales with existing customers while developing new customer accounts to achieve sales and profit goals within a geographical territory.The individual must exhibit the following core attributes of the TireHub commitment:• Approachable - If a...


  • Oakland, California, United States Fivetran Full time

    About the RoleWe're seeking a highly skilled Salesforce technology professional to join our team as a GTM Systems Architect. As a key member of our Revenue Excellence team, you will be responsible for evolving our Salesforce CRM to meet the needs of our rapidly scaling global business.You will work closely with our cross-functional stakeholders in Marketing,...

  • GTM Systems Architect

    4 weeks ago


    Oakland, California, United States Fivetran Full time

    About the RoleWe're seeking a highly skilled Salesforce technical lead to join our team at Fivetran. As a key member of our Revenue Excellence team, you will be responsible for evolving our Salesforce CRM to meet the needs of our rapidly scaling global business.You will work closely with our cross-functional stakeholders in Marketing, Finance, Sales,...


  • Oakland, California, United States Fivetran Full time

    About the RoleWe're seeking a highly skilled Salesforce technology professional to join our team as a Sales Systems Architect. As a key member of our Revenue Excellence team, you will be responsible for evolving our Salesforce CRM to meet the needs of our rapidly scaling global business.You will design and implement scalable and secure solutions that...


  • Oakland, United States Center for Elders' Independence Full time

      Position:    The Outreach Specialists are the stars of our Marketing, Outreach & Enrollment Team supporting all marketing, outreach and enrollment efforts for CEI’s Program of All-Inclusive Care for the Elderly (PACE). They will conduct marketing events to Increase PACE awareness within an assigned geographical area. The EDR I focuses on developing...


  • Oakland, California, United States Kaiser Permanente Full time

    Job Summary:Supports account strategy, including data collection and team communications with customers, consultants, brokers, and/or channel partners. Addresses basic customer questions and concerns, developing knowledge of account activities, including plan execution, systems, and administration, negotiations, presentations, rates, and...


  • Oakland, United States Kaiser Permanente Full time

    Job Summary: Supports account strategy including data collection and assisting with team communications with customer, consultants, brokers, and/or channel partners. Addresses basic customer questions and concerns. Develops knowledge of account activities, including plan execution, systems and administration, negotiations, presentations, rate, and...


  • Oakland, California, United States Aurora Energy Research Full time

    About the RoleAt Aurora Energy Research, we're seeking a highly motivated Commercial Associate to join our dynamic North American team. As a key member of our commercial team, you will play a vital role in driving sales and account management activities for our subscription and software services.Key ResponsibilitiesRepresent Aurora commercially across an...

  • Sales Manager

    3 weeks ago


    Oakland, United States Downtown Subaru of Oakland, CA Full time

    At Downtown Auto Center, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily...

  • Sales Manager

    5 months ago


    Oakland, United States Downtown Subaru of Oakland, CA Full time

    At Downtown Auto Center, we value our employees and we treat them like family. Each team member can take advantage of our ongoing training programs, advancement opportunities and progressive culture. We love to develop our employees and promote from within. We want to help your career but we don't want your personal life to take a hit because of it. Daily...