Account Management Associate II

1 month ago

Oakland, United States Kaiser Permanente Full time

Job Summary: Supports account strategy including data collection and assisting with team communications with customer, consultants, brokers, and/or channel partners. Addresses basic customer questions and concerns. Develops knowledge of account activities, including plan execution, systems and administration, negotiations, presentations, rate, and product/benefits. Supports KP sales and retention goals by making progress on key performance indicators (KPIs) and maintaining the customer relationship management (CRM) platform. Essential Responsibilities: Works with others within work team to obtain and share basic information. Listens and addresses performance feedback; provides feedback to team members. Learns new relevant knowledge and skills; acknowledges strengths and weaknesses based on career goals and takes action to leverage / improve them. Adapts to change, challenges, and feedback with moderate guidance. Responds to the needs of others to support completion of routine work tasks. Follows detailed, daily instructions to complete routine tasks with moderate supervision. Collaborates with others within ones team to address routine and some non-routine task issues; communicates status and escalates more complex issues. Adheres to established priorities, deadlines, and expectations. Identifies and speaks up for improvement opportunities within ones team. Supports a positive customer experience and market turnaround expectations by: building and maintaining administrative relationships with customers, consultants, brokers, and/or channels by working with cross-team peers to provide and obtain basic information to support contract, benefit/service, and renewal activities; following broad guidance to address and resolve routine and some non-routine customer, consultant, broker, and/or channel partner questions and concerns; completing standard assigned tasks with a moderate degree of supervision to support Request for Renewal (RFR) responses and engagement strategies; partnering with engagement team/specialist to coordinate engagement programs (e.g., open enrollment) with a moderate degree of supervision; and providing accurate information including basic knowledge of products, benefits/services offerings, and pricing models when assisting customers, consultants, brokers, and/or channels. Minimum Qualifications: High School Diploma or GED, or equivalent AND minimum one two (2) years of experience working in a corporate or business office environment OR minimum three (3) years of experience working in a corporate or business office environment. Accident and Health Insurance License (California) within 3 months of hire Additional Requirements: Knowledge, Skills, and Abilities (KSAs): N/A COMPANY: KAISER TITLE: Account Management Associate II LOCATION: Oakland, California REQNUMBER: 1306296 External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

  • Account Management Associate II

    2 weeks ago

    Oakland, California, United States Kaiser Permanente Full time

    Job Summary:Supports account strategy, including data collection and team communications with customers, consultants, brokers, and/or channel partners. Addresses basic customer questions and concerns, developing knowledge of account activities, including plan execution, systems, and administration, negotiations, presentations, rates, and...

  • Associate Account Manager

    1 week ago

    Oakland, United States Sirius XM Radio Inc Full time

    Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to...

  • Associate Account Manager

    1 week ago

    Oakland, United States Sirius XM Radio Inc Full time

    Who We Are: SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connect) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to...

  • Foodservice Account Management Associate

    4 weeks ago

    Oakland, California, United States Energy Solutions Full time

    Job Title: Foodservice Account Management AssociateWe are seeking a highly motivated and detail-oriented Foodservice Account Management Associate to join our Energy Efficiency programs team at Energy Solutions. As a key member of our team, you will play a critical role in supporting our point-of-sale instant rebates foodservice programs in California and the...

  • Case Manager II

    4 weeks ago

    Oakland, California, United States Telecare Corporation Full time

    Transform Lives as a Case Manager IIAt Telecare Corporation, we're dedicated to delivering exceptional behavioral health services that empower individuals to recover their health, hopes, and dreams. As a Case Manager II, you'll play a vital role in supporting individuals with mental illness and other co-occurring disorders to live independently in their...

  • Case Manager II

    3 weeks ago

    Oakland, California, United States Telecare Corporation Full time

    About the RoleTelecare's Kaiser Intensive Community Treatment (ICT) program is seeking a skilled Case Manager II to join our team. As a primary support and case manager, you will work directly with individuals with mental illness and other co-occurring disorders to help them live independently in their chosen community.Under the supervision of our...

  • Foodservice Account Management Associate

    2 weeks ago

    Oakland, California, United States Energy Solutions Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Foodservice Account Management Associate to join our Energy Efficiency programs team. As a key member of our team, you will play a critical role in supporting our point-of-sale instant rebates foodservice programs in California and the Western U.S.Key ResponsibilitiesIdentify and schedule...

  • Branch Manager II

    4 weeks ago

    Oakland, California, United States City National Bank Full time

    Job Title: Branch Manager IIAt City National Bank, we are seeking an experienced Branch Manager II to lead our team and drive business growth. As a key member of our leadership team, you will be responsible for managing a portfolio of personal and business clients, ensuring the overall success of the branch, and fostering a culture of excellence.Key...

  • Case Manager II

    4 weeks ago

    Oakland, California, United States Telecare Corporation Full time

    Job SummaryWe are seeking a skilled Case Manager II to join our team at Telecare Corporation. As a key member of our team, you will provide primary support and case management services to individuals with mental illness and other co-occurring disorders.Key ResponsibilitiesUnder direct supervision, serve as a primary support and case manager for individuals...

  • Case Manager II

    4 weeks ago

    Oakland, California, United States Telecare Corporation Full time

    About the RoleTelecare Corporation is seeking a highly skilled and compassionate Case Manager II to join our team. As a primary support and case manager, you will play a vital role in assisting individuals with mental illness and other co-occurring disorders to live independently in their chosen community.Key ResponsibilitiesProvide direct supervision and...

  • Case Manager II

    4 weeks ago

    Oakland, California, United States LifeLong Medical Care Full time

    Job Title: Case Manager IIJob Summary:We are seeking a highly motivated and compassionate Case Manager II to join our team at LifeLong Medical Care. As a key member of our interdisciplinary team, you will provide services for patients with complex care needs, conducting outreach, engagement, and psychosocial service assessments, and developing...

  • Staff Services Manager II Position

    1 day ago

    Oakland, California, United States Department of Transportation Full time

    Job Title: Staff Services Manager IIThe Department of Transportation is seeking a highly skilled Staff Services Manager II to join our team. This is a challenging and rewarding position that requires strong leadership and management skills.Key Responsibilities:Manage and direct the Facilities Operations, Logistics Operations, and Security and Building Safety...

  • Community Association Manager

    5 days ago

    Oakland, CA, United States Prime HOA Management Full time

    We are growing!Our company manages homeowners associations around the Bay Area and Sacramento. We are looking for a skilled community association manager to manage a portfolio of HOAs and provide excellent customer service.Position Overview: The Community Association Manager (CAM) manages and oversees the day-to-day operations of residential communities,...

  • Account Manager

    4 weeks ago

    Oakland, California, United States Alex Anneker - State Farm Agent Full time

    Account Manager Job DescriptionAs a key member of our team at Alex Anneker - State Farm Agent, the Account Manager plays a vital role in our daily business operations and customers' success. This role involves growing our agency through meaningful client relationships and acting as a liaison between customer needs and agency...

  • Branch Manager II

    3 weeks ago

    Oakland, California, United States City National Bank Full time

    Job SummaryCity National Bank is seeking a highly skilled Branch Manager II to lead our team and drive business growth. As a key member of our leadership team, you will be responsible for managing a portfolio of personal and business clients, developing and executing business strategies, and fostering a culture of excellence within the branch.Key...

  • Accounting Manager

    1 week ago

    Oakland, United States Vaco Full time

    Accounting Manager Our client, a fashion brand, is looking for an Accounting Manager to join their growing team. LOCATION: Oakland, CA. They come to the office four days a week (Monday through Thursday). JOB DESCRIPTION: They are looking for an experienced, hands-on Accounting Manager to join their accounting team. As an Accounting Manager, you'll be...

  • Staff Nurse II

    4 weeks ago

    Oakland, California, United States Children's Hospital & Research Center Oakland Full time

    Job Summary:The Staff Nurse II is a professional caregiver who follows the framework of primary nursing and assumes responsibility and accountability for the care and teaching of groups of patients/families for a designated time frame.The Staff Nurse II directs and provides care to these patients utilizing therapeutic use of self, the nursing process, the...

  • Staff Services Manager II Position

    2 weeks ago

    Oakland, California, United States Department of Transportation Full time

    Job Description and DutiesUnder the direction of the Office Chief of Business Operations, the Staff Services Manager II has overall responsibility for managing, directing, organizing, and planning the Facilities, Logistics, and Security Operations. Specific responsibilities extend to having the overall responsibility to manage the programs of: Facilities...

  • Branch Manager II

    4 weeks ago

    Oakland, California, United States City National Bank Full time

    About the RoleCity National Bank is seeking a seasoned Branch Manager II to lead our team of professionals in delivering exceptional client experiences and driving business growth. As a key member of our leadership team, you will be responsible for managing a portfolio of personal and business clients, driving sales and service initiatives, and fostering a...

  • Branch Manager II

    2 weeks ago

    Oakland, California, United States City National Bank Full time

    Job SummaryWe are seeking an experienced Branch Manager II to lead our team and drive business growth. As a key member of our organization, you will be responsible for managing a portfolio of personal and business clients, ensuring the overall success of the branch, and fostering a culture of excellence.Key ResponsibilitiesManage a team of professionals to...